Job Profiles Details
Welcome to the Job Profiles Details webpage for the University of Mississippi. Here, you will find a comprehensive table displaying all available job profiles, along with detailed summaries and the core responsibilities associated with each role. This resource is designed to offer a clear understanding of the general duties and organizational impact of various positions across the university. Whether you’re exploring roles or seeking more insight into specific job profiles, this table provides a valuable reference for understanding the essential work performed in each profile.
Please note that in our new state we will systematically update, enhance, add, delete profiles to ensure we consistently capture the core work taking place at the University. While this table is a helpful reference, it should not be the sole source of information for classification decisions. Since these roles are not specific to any individual and instead describe the core work, we recommend engaging in conversations with your supervisors, leadership, or HR Partner if you have any questions.
To explore further, review the table below, and visit the following webpages for additional context.
- Navigate to our Pay Grades and Quartiles webpage for additional salary grade information.
- Navigate to our Job Framework webpage to review placement of each profile within our structure.
| COMP CODE | SUMMARY | CORE RESPONSIBILITIES |
|---|---|---|
| 10102O1A | Provides routine administrative support to a department or group of professionals in support of unit goals. | 1. Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations. 2. Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures. 3. Tracks, stocks, orders, and inventories office supplies under direct supervision to ensure adequate materials are available for workplace operation. 4. Serves as an occasional point of contact for individuals and groups providing basic organizational information via phone, in person, and through other communication mediums, routing more complex inquiries to the appropriate entities. |
| 10102O2A | Provides complex administrative support to a department or group of professionals in support of unit goals. | 1. Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations. 2. Serves as a first point of contact for individuals and groups, greets arrivals, and provides basic organizational information via phone, in person, and through other communication mediums, routing more complex inquiries to the appropriate entities. 3. Processes, enters, tracks, and reconciles financial transaction and human resources data. 4. Collects, analyzes, and prepares various communication materials from established sources utilizing technology mediums. 5. Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures under general supervision. 6. Maintains organization and updates physical and electronic records related to work operations according to established policies and procedures. |
| 10102P1A | Provides administrative and programmatic support to an executive, including calendar management, correspondence management, and presentation or report preparation. Disseminates executives views on policies or issues to internal stakeholders. Exercises judgment and discretion in performance of work in consultation with the Executive. | 1. Schedules logistics and secures resources for meetings, conferences, and travel. 2. Serves as a first point of contact for individuals and groups, serving as the executives designee when appropriate. 3. Develops and prepares various communication and presentation materials for the executive. 4. Sends, receives, copies, and distributes communications to the appropriate entities, using judgment and discretion. |
| 10102P2B | Administers day-to-day fiscal, administrative, and operational activities of a department or set of departments. Administers fiscal, budgetary, and/or other associated transactions, strategic implementation and administration, internal and external operational/administrative liaising, and reporting. | 1. Administer and oversee day-to-day fiscal activities, including financial transactions, budget tracking, and expense management for the department(s). 2. Assist with administrative tasks such as coordinating meetings, managing correspondence, and maintaining records and documentation. 3. Develop and monitor departmental budgets, ensuring adherence to financial policies and procedures. 4. Support strategic implementation efforts by collaborating with departmental stakeholders to align operational activities with organizational goals and priorities. 5. Serve as a liaison between the department(s) and internal stakeholders, other departments, and external partners or vendors. 6. Conduct research and analysis to provide recommendations on operational and administrative improvement opportunities. 7. Prepare regular reports and presentations on departmental performance, financial status, and operational metrics for management and other stakeholders. 8. Assist in the development and implementation of administrative policies, procedures, and guidelines to ensure compliance and best practices. 9. Coordinate and support departmental projects and initiatives, including tracking progress, facilitating communication, and ensuring timely completion. |
| 10102P3A | Oversees and administers the comprehensive operations of a department or set of departments. Drives operational excellence, implements strategic initiatives, optimizes resources, and fosters cross-functional collaboration to achieve departmental and organizational objectives. | 1. Provide strategic leadership and direction for the operations and function of the department(s), ensuring alignment with organizational goals, objectives, and performance metrics. 2. Develop and execute departmental strategic plans and initiatives, collaborating with key stakeholders to drive operational excellence and continuous improvement. 3. Oversee the departmental budget, including financial planning, forecasting, and monitoring of expenditures, ensuring optimal resource allocation and cost-effectiveness. 4. Implement and refine operational policies, procedures, and workflows to streamline processes, enhance efficiency, and maintain compliance with regulatory requirements. 5. Serve as a primary liaison between the department and other internal stakeholders, facilitating effective communication, collaboration, and coordination across teams. 7. Conduct regular analysis and assessment of departmental performance, utilizing key performance indicators (KPIs) and metrics to identify areas for improvement and implement strategies for optimization. 8. Collaborate with cross-functional teams and senior leadership to contribute to the development and execution of organizational initiatives, projects, and goals. |
| 10102M4A | Administers and evaluates all business and administrative matters including budget, operations, and programs and personnel administration within a unit. Provides financial analysis and strategic planning as well as oversees the budgetary controls. | 1. Oversee the overall operations of the department, ensuring that all units are working together effectively and efficiently to achieve the department's goals and objectives. 2. Develop and implement strategic plans and objectives to guide the department's growth and development, in collaboration with other senior managers and stakeholders. 3. Lead and manage a team of supervisors and other staff, providing coaching, mentoring, and performance management as needed to ensure high-quality operations and strong employee engagement. 4. Develop and manage the department's budget, ensuring financial sustainability and alignment with the university's strategic priorities and goals. 5. Design, implement, and maintain effective processes and systems to track and analyze performance metrics, identify areas for improvement, and develop and implement plans to address any operational inefficiencies or bottlenecks. 6. Collaborate with other departments and stakeholders across the university to ensure effective coordination and alignment of departmental goals and objectives with broader institutional priorities and strategic plans. |
| 10127O1A | Interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. | 1.Responds to customer inquiries and service requests by phone, email, or chat through the case or client management system. 2.Provides accurate information to resolve customer inquiries. 3.Logs case notes in the case management system for each customer inquiry or request. 4.Escalates issues to customer service leaders or to central units. 5.Redirects customers as best as possible for out-of-scope inquiries. 6.Triages questions and concerns; provides detailed information on items escalated to other business units. 7.Tracks cases until customer requests are fulfilled, or inquiries are answered. |
| 10127O2A | Resolves all levels of customer concerns and provides information in response to inquiries about products and services. Handles and resolves escalated inquiries. | 1.Serves as escalation point for customer inquiries and service requests. 2.Monitors completion of case notes in the case or client management system for each customer inquiry or request. 3.Resolves escalated issues and follows up with central units. 4.Redirects customers as best as possible for out-of-scope inquiries. 5.Collaborates with supervisor to meet or exceed performance metrics. |
| 10127P1B | assists with the daily operations and maintenance of the University of Mississippi Athletic ticket office. The incumbent participates in the oversight of ticket sales and distribution, assists with ticket promotions to maximize revenue, and provides support for game day operations | 1. Assists with ticket promotions designed to maximize revenue. 2. Ensures information for online sales process is correct and customer service focused. 3. Coordinates allocation of tickets to maintain integrity of priority seating process. 4. Coordinates printing, processing, and distribution of tickets. 5. Participates in the oversight of game day ticket operations. 6. Ensures ticket purchases for fans, donors, player guests, coaches, etc. are in compliance with NCAA guidelines. 7. Trains ticket office staff to appropriately handle gate patrons. |
| 10127P1A | Coordinates the sale of goods and products and serves as the primary contact for customers. Assists in inventory management. | 1. Receives payment from customers purchasing products or services. 2. Promotes positive customer relations and responds to customer questions or requests. 3. Tracks product inventory, stocks product, and processes shipments. 4. Prepares and files documentation to record transaction of sale or payment, customer comments, and customer complaints. 5. Maintains cleanliness of shipping and customer-facing areas. |
| 10127M1A | Supervises customer service staff and serves as a final point of escalation for customer inquiries. Assists with the development of customer services policies and procedures. | 1. Serves as final escalation point for complex customer inquiries and service requests. 2. Prepares and enforces customer service policies and procedures. 3. Determines customer service personnel needs and the unit personnel resource allocation plan. 4. Supervises, trains and tracks staff performance to metrics. 5. Approves special prices, adjustments, and allowances. |
| 10127M2A | Manages the daily activities of the Ticket Office and ticketing operations for athletic events. Develops, implements, and assesses the sales strategy, ticket distribution, and ticket allocation, manages game-day ticketing activities, and provides operation and customer service guidance and training to staff. | 1. Directs ticket office operations and related game day management activities. 2. Develops, implements, and manages sales plans for ticketed sports. 3. Provides supervision, guidance and feedback to support staff. 4. Provides resolution to customer complaints or problems for season ticket holders and other customers. 5. Establishes and implements policies and procedures for ticket operations and customer service. 6. Conducts market research to determine ticket price recommendations. |
| 10131P1A | Consults, and analyzes operations as a diversity and inclusion functional subject matter expert and develops best practice standards to foster a supportive institutional culture. | 1. Supports the development, implementation and execution of projects, programs and committees to promote diversity and inclusion initiatives. 2. Resolves routine issues regarding diversity regulations, best practices, and policies. 3. Supports the implementation and adherence to diversity policies and practices in a designated functional area, audits effectiveness and makes recommendations for improvement in consultation with appropriate stakeholders. |
| 10131P2A | Assesses existing programs, creates new initiatives, and promotes diversity, equity, and inclusion. Collaborates with faculty, staff, and students, offering guidance and serving as a subject matter expert. | 1. Serve as a resource and advisor for University stakeholders on issues related to diversity, equity, and inclusion. 2. Conduct regular assessments of the University's diversity and inclusion practices and recommend changes and improvements based on these assessments. 3. Facilitate diversity and inclusion training and workshops. 4. Collaborate with University departments and colleges to integrate diversity and inclusion principles into curriculum and programming. 5. Establish and maintain relationships with external organizations and communities to promote the University's diversity and inclusion objectives. 6. Monitor and ensure compliance with local, state, and federal regulations regarding equal opportunity and non-discrimination. 7. Regularly communicate the University's diversity and inclusion initiatives, progress, and outcomes to internal and external stakeholders. |
| 10131M2A | Develops and assesses programming and initiatives, assists in staff supervision, and provides operational management for diversity and inclusion programs to foster a supportive institutional culture. | 1. Plans, executes and evaluates diversity and inclusion programming initiatives. 2. Schedules logistics and secures resources to support the daily operations of one or more programs. 3. Participates in the hiring, supervision, and management of staff, interns, and/or student workers. 4. Monitors the unit or program budget and approves unit expenditures. 5. Manages staff to execute operations of the unit or program. |
| 10131M4A | Develops unit-level diversity and inclusion strategic plan, serves as the unit spokesperson, and supervises staff in support of fostering a supportive institutional culture. | 1. Collaborates and partners with internal and external stakeholders to advocate for the inclusion of every student in academic and student life. 2. Directs D&I strategic planning initiatives and establishes unit objectives to ensure appropriate allocation of resources. 3. Assists students in diversity program development to contribute to the enrichment of the institutional community. 4. Develops operating policies and procedures to comply with regulations, institutional policies, and diversity objectives. 5. Leads staff in planning and implementing of long- and short-term strategies. |
| 10174O3A | Provides administrative support to the planning and coordination of day-to-day fiscal, administrative, and operational activities of a defined, program or set of funded activities. Programs are usually focused to a single purpose, may be scientific, research, educational, or service oriented, and may exist as a subset of an integrated funded program activity. Duties typically include assisting with grant planning and administration, fiscal, budgetary, and/or other associated transactions, program implementation and administration, internal and external operational/administrative liaison, program marketing, and reporting. | 1. Provide support to Program Coordination staff, assisting with grant planning and administration, fiscal, budgetary, and/or other associated transactions, program implementation and administration, internal and external operational/administrative liaison, program marketing, and reporting. 2. Assists in or collaborate with others to develop, implement and maintain lab and research systems and data collection systems or facilities. 3. Assists in program assessment and evaluation and helps to devise quality assurance check systems for program or project. 4. Reviews/edits materials created for others for proper formatting and spell check, making necessary changes and printing final hard copies for supervisor review and signature |
| 10174P1A | Coordinates day-to-day fiscal, administrative, and operational activities of a defined, program or set of funded activities. Programs are usually focused to a single purpose, may be scientific, research, educational, or service oriented, and may exist as a subset of an integrated funded program activity. Duties typically include assisting with grant planning and administration, fiscal, budgetary, and/or other associated transactions, program implementation and administration, internal and external operational/administrative liaison, program marketing, and reporting. | 1. Assists in managing daily operations of the projects, programs or office to which assigned. 2. Establishes and/or maintains a recordkeeping system for programs, projects or office to which assigned and enters data into records or into system databases as appropriate and as needed. 3. Plans and develops methods and procedures for implementing projects. 4. Establishes and maintains productive relationships with state, federal, and private agencies as appropriate and as directed. 5. May coordinate events or conferences, from planning and advertising, to contracting for services from vendors, to registration and event completion. 6.Initiates contractual agreements between the University of Mississippi and outside agents for supervisors review and signature. |
| 10174P2A | Plans and coordinates day-to-day fiscal, administrative, and operational activities of a defined, program or set of funded activities. Programs are usually focused to a single purpose, may be scientific, research, educational, or service oriented, and may exist as a subset of an integrated funded program activity. Duties typically include assisting with grant planning and administration, fiscal, budgetary, and/or other associated transactions, program implementation and administration, internal and external operational/administrative liaison, program marketing, and reporting. | 1. Provides specialized support in the development, implementation, and marketing of program function. 2. Serves as a central point of contact between students, faculty, staff, other departments, and/or external constituencies on day-to-day programmatic, operational, and administrative matters; assists with seminars, meetings, special projects, and/or general problem resolution. 3. Coordinates activities of support staff, consultants, faculty, and/or volunteers engaged in implementation and administration of program objectives. 4. Monitors and administers program/project revenues and expenses; may develop or participate in the development of funding proposals for the program. 5. Writes, edits, and coordinates development of course catalogs, promotional materials, educational materials, training manuals, newsletters, and/or brochures, as appropriate to the program. 6. Maintains program/project records, researches information and gathers and computes various data; prepares special and/or one-time reports, summaries, or replies to inquiries, selecting relevant data from a variety of sources. |
| 10174P3A | Manages the development and implementation of an academic program or set of funded activities. Programs are usually focused to a single purpose, may be scientific, research, educational, or service oriented, and may exist as a subset of an integrated funded program activity. Oversees fiscal and grant planning, program implementation and administration, marketing, and communication. This job profile does not supervise program staff. | 1. Develops and oversees program plans, budgets, and timelines, ensuring that programs are developed and implemented on time and within budget. 2. Collaborates with faculty and other stakeholders to develop and refine academic program content. 3. Manages program-related data and records, including student records, accreditation reports, and program evaluations, leveraging data to drive continuous improvement in program quality and effectiveness. 4. Leads program marketing and recruitment efforts, working with marketing and communications staff to develop and implement marketing campaigns and recruitment strategies. 5. Serves as a liaison between the program and other departments and stakeholders within the University to ensure effective coordination and alignment of program goals and objectives with broader institutional priorities and strategic plans. |
| 10174M2A | Manages the development and implementation of an academic program or set of funded activities. Programs are usually focused to a single purpose, may be scientific, research, educational, or service oriented, and may exist as a subset of an integrated funded program activity. Oversees fiscal and grant planning, program implementation and administration, marketing, and communication. | 1. Develops and oversees program plans, budgets, and timelines, ensuring that programs are developed and implemented on time and within budget. 2. Collaborates with faculty and other stakeholders to develop and refine academic program content. 3. Manages program-related data and records, including student records, accreditation reports, and program evaluations, leveraging data to drive continuous improvement in program quality and effectiveness. 4. Leads program marketing and recruitment efforts, working with marketing and communications staff to develop and implement marketing campaigns and recruitment strategies. 5. Serves as a liaison between the program and other departments and stakeholders within the University to ensure effective coordination and alignment of program goals and objectives with broader institutional priorities and strategic plans. 6. Supervises program staff, such as program coordinators, advisors, and administrative support staff. |
| 10174M4A | Oversees program development and implementation, working closely with internal and external stakeholders to achieve programmatic and institutional goals. | 1. Develops and executes a strategic vision and plan for the academic program, working closely with senior leaders and other stakeholders to align program goals and objectives with broader institutional priorities and strategic plans. 2. Oversees program budgeting and financial planning, working closely with finance and other departments to ensure that programs are financially sustainable and aligned with institutional priorities. 3. Ensures the academic program meets institutional and accreditation standards. 4. Oversees program evaluation and continuous improvement efforts, working closely with faculty and other stakeholders to identify areas for improvement. 5. Leads the development and maintenance of relationships with external partners, such as industry organizations, professional associations, and community groups. 6. Represents the program at conferences, events, and other external forums, presents on program content and outcomes. 7. Leads and manages program staff, providing leadership, guidance, and support as needed to ensures high-quality program operations and strong employee engagement. This includes overseeing program coordinators, advisors, and administrative support staff, as well as providing mentorship and support to junior faculty and other academic staff. |
| 10175P1A | Supports the creation of project definitions, work breakdowns, rough order estimates, project plans, communication plans, and project schedules and specifications; serve as liaison to resolve problems and concerns. | 1. Supports the creation of project definitions, work breakdowns, rough order estimates, project plans, communication plans, and project schedules and specifications; serve as liaison to resolve problems and concerns. 2. Researches solutions to project management issues using the appropriate resources; lead short-term, tactical projects of various types. 3. Helps to determine scope of work required for assigned projects. 4. Contributes to team or project meetings to communicate project timelines, milestones, and updates. 5. Assists in preparation of reports and program documentation. 6. Follows the objectives, priorities, goals of projects through best practices and industry standard methodologies. |
| 10175P2A | Implements an established project plan; monitor progress and performance against the project plan; identify, resolve, or escalate operational problems and minimize delays | 1. Interacts regularly with project sponsors and stakeholders; use appropriate project management strategies for implementing requirements across a broad range of programs and initiatives. 2. Creates project artifacts, agendas, presentations, and meeting minutes for project team. 3. Assists in training new staff members in processes and procedures. 4. May provide guidance and direction to other staff, especially as it pertains to the use of tools for effective project management. 5. Rectifies day to day issues. 6. Promotes and follow the objectives, priorities, and goals of projects through best practices and industry standard methodologies; participates in professional development activities in the practice of project and portfolio management. 7. Provides guidance to stakeholders, especially as it pertains to the use of tools for effective project management. |
| 10175P3A | Facilitates the creation of project definitions, work breakdowns, rough order estimates, project plans, communication plans, and project schedules and specifications; serve as liaison to resolve problems and concerns. | 1.Conducts project meetings and prepare regular reports to communicate the status of the project within and beyond the project team. 2.Sets priorities, allocates tasks, and coordinates project staff to meet project targets and milestones. 3.Analyzes project requirements and perform calculations. 4. Coordinates the activities of outside contractors to ensure they are integrated into the project and that the organization receives satisfactory standards of service. 5.Estimates the costs, resources, and time required to complete the assigned phase of a project and monitor activities, allocate resources and assign tasks to ensure these targets are met. 6.Facilitates and/or conduct feasibility studies for projects and requests for proposals, and make recommendations on selections 7.Implements best practices and process improvements to manage scope, project activities, project schedule, budget, issues, and risks. 8. Resolves or assists in the resolution of conflicts and the mitigation of risks within projects and programs |
| 11196O2A | Provides technical, creative and administrative support for theatrical productions and events. Constructs, sets up, and operates theater equipment in multiple functional areas including sound, lighting, property, costumes, and scenery. | 1. Sets up, operates, and breaks down equipment used in production, including lighting, sound, and scenery. 2. Provides theater production guidance to student employees. 3. Cleans and maintains organization of assigned theater and production space. |
| 11196O3A | Plans and implements administrative, technical, and staging aspects of theatrical productions, performances, and events. Schedules work flow and consults with directors to ensure efficient execution of design, staging, and lighting. | 1. Supervises the work of stagehands and students to support production requirements. 2. Collaborates with artistic directors, designers, and producers to determine efficient execution of production design. 3. Negotiates contracts for specialized services. 4. Teaches and advises students on aspects of theatrical production. |
| 11196M2A | Directs the theater’s technical operations, with oversight for multiple areas including lighting, sound, set design and construction, costumes, props, and scenery. Administers budget, program approach, and schedules for productions. | 1. Directs all theatrical technical operations, including sound, lighting, property, and effects, supervising all aspects of production. 2. Collaborates with producers and writers to determine technical requirements and approach. 3. Develops drawings and plans for construction design. 4. Develops budget estimates and recommendations for productions. 5. Responsible for maintaining technical equipment. 6. Ensures that adequate staff is on hand for productions and other activities for safe operation. |
| 12109P2A | Administers NCAA and Conference compliance, monitoring and reporting adherence to relevant rules, regulations, and policies. Develops and delivers compliance education to UM staff and stakeholders and serves as a primary resource on athletic compliance. | 1. Plans, creates, and delivers training and training materials to coaches, athletes, and staff on NCAA and conference compliance and regulations. 2. Provides Conference and NCAA interpretation to all coaches and athletic staff. 3. Updates compliance manual with new NCAA or SEC rules and regulations. 4. Assists in developing procedures to support NCAA and conference rules and regulations. 5. Prepares athletic rules compliance and violations reports. 6. Assists in the investigation and processing of Conference and NCAA violations. |
| 12109M2A | Oversees compliance activities for intercollegiate athletic programs, ensuring strict adherence to all University policies, as well as conference and NCAA rules and regulations. Provides guidance and determines student-athletes eligibility for financial aid, playing, and practice season. | 1. Directs the ongoing development of educational and training materials on NCAA or SEC compliance, including work allocation and training. 2. Provides interpretive guidance on complex SEC and NCAA compliance issues 3. Formulates policies and procedures to ensure compliance with NCAA and conference rules and regulations. 4. Serves as primary contact between NCAA and conference office. 5. Monitors and reviews Athletics Foundation account expenses. 6. Prepares athletic rules compliance and violations reports. 7. Assists in the investigation and processing of SEC and NCAA violations. 8. Determines student athlete aid eligibility for financial aid, initial and continuing academic eligibility, and other playing and practice season eligibility issues |
| 12109M4A | Directs all compliance activities for UM's intercollegiate athletic programs, ensuring strict adherence to all University policies, as well as conference and NCAA rules and regulations. Provides interpretive guidance on complex regulatory or compliance issues and develops procedures to ensure compliance. | 1. Provides strategic leadership of the student-athlete compliance program, to include adjustments, waivers, appeals, department education, and enforcement of contemporaneous and historical non-compliance penalties 2. Oversees the determination of student-athlete eligibility for financial aid, initial and continuing academic eligibility, and other playing and practice season eligibility issues. 3. Formulates policies and procedures to be used within the Compliance department to ensure adherence to all UM, NCAA and conference rules and regulations related to student-athletes. 4. Provides leadership and guidance to coaches, staff, student-athletes, and campus constituents on all changes to sports compliance rules; provides NCAA interpretations to all coaches and athletic advisors, and serves as primary contact for the NCAA and conference offices on compliance matters. 5. Provides leadership, coordination, and operational support in the execution and submission of all student-athlete rule violation investigations to the Conference Office or to the NCAA. 6. Oversees the budgeting and fiscal control of the Athletics Compliance activity and all grants-in-aid. 7. Leads staff in planning and implementing of long- and short-term strategies. |
| 12110O2A | Inspects, modifies, repairs and maintains athletic equipment and clothing for a competitive intercollegiate athletics program in support of fielding a competitive team, fostering a positive student-athlete experience, and maintaining regulatory compliance. | 1. Assembles, performs basic maintenance and troubleshoots problems with athletics equipment. 2. Ensures cleanliness and functionality of all equipment associated with given sport. 3. Appropriately labels all equipment and clothing. 4. Informs supervisor of any problems found with the fitness equipment. 5. Assists with departmental deliveries, moving departmental items, and running departmental errands. 6. Maintains and organizes workshops and multiple storage areas. |
| 12110P1A | Manages inventory and maintenance of athletic equipment, oversees equipment room for a competitive intercollegiate athletics program in support of fielding a competitive team, fostering a positive student-athlete experience, and maintaining regulatory compliance. | 1. Provides guidance regarding training and monitoring of equipment fit and use, monitors change recommendations to ensure safety and compliance with established rule and regulations. 2. Oversees equipment inventory levels and maintenance schedules. 3. Transports equipment to practices, competitions and events according to established instructions and needs. 4. Serves as a point of contact for staff and student-athletes regarding equipment options, and provides basic information. |
| 12110M1A | Directs and oversees purchasing, inventory, distribution and maintenance of athletic equipment. Develops, implements, and monitors the athletic equipment budget. | 1. Oversees and coordinates the work of athletic equipment staff and/or students engaged in the day-to-day performance of maintenance or purchasing. 2. Develops, and implements procedures and/or schedules for equipment orders, distribution, storage, cleaning and repair to ensure safety and optimal functionality. 3. Serves as a subject matter expert and liaison with internal and external stakeholders and vendors, negotiates purchasing contracts, providing information and representing the interests of the unit. 4. Plans and oversees budget for athletic equipment and personnel. 5. Evaluates ongoing tasks for compliance with NCAA, Conference, and UM guidelines, policies, and processes. 6. Trains employees on processes and procedures. |
| 12110M2A | Performs all administrative functions and support the daily operations of an athletics program including assisting with team scheduling and maintenance, for an intercollegiate athletics program to ensure the effective and efficient operation of the program. | 1. Implements daily operations and policies and procedures to align objectives with strategic initiatives. 2. Assists with monitoring student-athlete academic eligibility and status to ensure compliance with established rules and regulations. 3. Oversees scheduling logistics and securing resources for team scheduling of facilities and travel for games, practices and special events. 4. Assists with coordination and execution of operational activities for program camps and clinics. |
| 12111P1A | Directs team scheduling and maintenance for an intercollegiate athletics program to ensure the effective and efficient operation of the program. | 1. Provides oversight of game management, Athletics communications and marketing, ticket office, or assigned unit. 2. Assist with the implementation and maintenance of team video and game analysis. 3. Assist in coordination of team camps. 4. Manage, create, and produce statistical data for better decision making. 5. Draft financial, narrative, and/or other reports as requested. 6. Monitors student-athlete academic eligibility and status to ensure compliance with established rules and regulations. 7. Schedules logistics, secures resources and finalizes team scheduling of facilities and travel for games, practices and special events. 8. Directs logistics and operational activities of program camps and clinics. 9. Coordinates and maintains the travel program for athletics teams, coaches, and staff. 10. Analyzes and monitors assigned departmental budgets |
| 12111P2A | Assists with team scheduling, program budget development, and maintenance for an intercollegiate athletics program to ensure the effective and efficient operation of the program. | 1. Provides oversight to game day operations for various facilities. 2. Provides operational leadership to various units supporting athletics, including but not limited to concessions, custodial services, event staff, training staff, maintenance staff, electronics staff etc. 3. Develops protocol and timing for all home events. 4. Plans and directs operational functions and coaches staff. |
| 12111M2A | Directs operational budget development and maintenance for an intercollegiate athletics program to ensure the effective and efficient operation of the program. | 1. Oversees and develops program budget as it relates to summer camps, video exchange, recruiting, equipment, and team travel. 2. Serves as a liaison to athletic administration, compliance, facilities, training staff, equipment manager, communications, marketing, and other organizations. 3. Provides oversight to all aspects of recruiting visits, including facility scheduling, host coordination, hotel accommodations, travel and flight arrangements, transportation, and campus meetings. 4. Communicates with alumnae and donors. 5. Directs coordination of team community service activities. 6. Leads staff in planning and implementing of long- and short-term strategies. |
| 12111M4A | Supports prospective athletes by providing information on admission eligibility and guides through the admissions processes. | 1. Supports off-campus and on-campus recruiting and official and unofficial visits, student-athlete identification and evaluation processes and ensures compliance with established rules and regulations. 2. Provides information to individuals and groups regarding admissions eligibility, scholarship information, athletic performance standards and policies. 3. Tracks recruits academic progress and eligibility, organizes and updates recruitment records and information systems to adhere to established rules, regulations, policies and procedures. 4. Disseminates communication materials through various mediums to promote an athletic program to generate interest in student-athlete participation in accordance with established rules and regulations. |
| 12118P1A | Provides information on admission eligibility and guides prospective athletes through the admissions processes, serving as a liaison between student athletes and the athletics compliance department for an intercollegiate athletics program. | 1. Facilitates off-campus and on-campus recruiting and official and unofficial visits, student-athlete identification and evaluation processes and monitors compliance with established rules and regulations. 2. Coordinates recruiting and scouting events and assists with recruiting effort during events. 3. Answers questions and provides information to individuals and groups regarding admissions eligibility, scholarship information, athletic performance standards and policies. 4. Serves as a liaison with stakeholders and prospects and guides recruits through the admissions process. 5. Monitors and tracks recruits academic progress and eligibility, organizes and updates recruitment records and information systems to adhere to established rules, regulations, policies and procedures in cooperation with athletics compliance. 6. Creates and disseminates communication materials through various mediums to promote an athletic program to generate interest in student-athlete participation in accordance with established rules and regulations. |
| 12118P2A | Manages all aspects of student athlete recruiting. Coordinates meetings and travel for coaches and athletic scouts. | 1.Oversees off-campus and on-campus recruiting and official and unofficial visits, student-athlete identification and evaluation processes and ensures compliance with established rules and regulations. 2. Communicates with prospective student- athletes during scouting and recruiting events. 3. Answers questions and provides information to individuals and groups regarding admissions eligibility, scholarship information, athletic performance standards and policies. 4. Serves as escalation point with stakeholders and prospects. 5. Monitors and tracks recruits academic progress and eligibility, organizes and updates recruitment records and information systems to adhere to established rules, regulations, policies and procedures. 6. Creates and disseminates communication materials through various mediums to promote an athletic program to generate interest in student-athlete participation in accordance with established rules and regulations. 7. Provides guidance to lower level recruiters regarding recruitment policies and procedures. 8. Monitors the budget spending and approves expenditures. |
| 12118M2A | Oversees student athlete scouting and recruiting. Identifies development areas for potential players and supports student athletes. | 1. Collaborates with coaching staff to establish and implement recruiting strategy and schedules. 2. Directs day-to-day operations of UM's recruiting personnel. 3. Designs and implements process for recruit evaluation in collaboration with coaches 4. Collaborates with compliance staff to review and modify recruiting policies. 5. Serves as highest escalation point with stakeholders and prospects. 7. Provides guidance to lower level recruiters regarding recruitment policies and procedures. |
| 12118M4A | Evaluates physical condition and treats student athletes to maintain maximum physical fitness for participation in athletic competition. | 1. Provides Athletic Training Services to optimize activity and participation of student athletes. These services encompass the prevention, diagnosis, and intervention of emergency, acute, and chronic medical conditions involving impairment, functional limitations, and disabilities as defined by the NATA. 2. In conjunction with the team physician, determines the athletes’ readiness to participate including pre-participation and post-injury/illness return. 3. Adheres to existing University and appropriate external regulatory agency safety policies and procedures. 4. Provides evaluation and immediate treatment of athletic injuries/illness including rehabilitation planning. 5. Recognizes and monitors psychosocial issues student athletes may be experiencing and refers to appropriate professional for intervention if appropriate. 6. Educates and advises student athletes to help achieve good nutritional habits. 7. Perform all aspects of health care administration pertinent to student athletes including developing and maintaining medical records; scheduling health care appointments; ensure open lines of collaboration and communications with health care professionals associated with athletics. 8. Communicates health information (including participation status) with players, coaches, physicians, etc. |
| 12187P2A | Provides nutrition education and counseling, including assessment and treatment plan design for student athletes to improve nutrition-based health and wellness. | 1. Evaluates nutritional needs and treatment readiness, develops, coordinates and disseminates treatment plans for student athlete in collaboration with medical professionals. 2. Completes reports related to nutritional treatment, student athlete planning and/or medical care according to established policies and procedures. 3. Teaches student athletes and support systems about proper nutrition and helps develop strategies to cope with nutritional needs, problems and conditioning programs. 4. Recommends referrals, schedules logistics and secures resources for student athletes to receive medical care or various program assistance. 5. Participates in or conducts dietary research as needed to advance practices and principles. |
| 12187M2A | Provides direction to athletic trainers and ensures proper care of student athletes in support of injury care and injury prevention for a competitive intercollegiate athletics program. Provides direction to trainers and sports nutritionists. Ensures appropriate nutritional needs for student athletes. | 1. Oversees evaluation, treatment, rehabilitation and documentation of athletic injuries in consultation with health care professionals and in accordance with established practices, guidelines and protocols. 2. Manages student athlete treatment referral process. 3. Serves as an escalation point for assigned teams during practices, competitions and special events to ensure adequate treatment of injuries and appropriate response to emergency and non-emergency situations. 4. Advises, develops, and implements plans for injury and illness prevention, emergencies and environmental monitoring to ensure safety of participants during practices, events and competitions. 5. Manages staff to execute operations of the unit or program. |
| 12187M4A | Oversees sports nutrition education and counseling services for athletics. Leads the planning, development, and implementation of the sports nutrition program and provides guidance, counseling, and nutrition assessment to student athletes or coaches. | 1. Directs sports nutrition education services for student athletes. 2. Provides nutrition assessment and counseling for student athletes and coaches. 3. Develops and manages assigned budget. 4. Provides supervision and guidance for sports nutrition staff. 5. Collaborates with members of the athletic medical team to effectively treat student athletes. 6. Develops and implements nutritional policies and procedures. |
| 12189P1A | Implements the strength training and conditioning programs for intercollegiate athletics, team sports, and the UM community. | 1. Supports and assists in the organization, implementation and review of a comprehensive strength and conditioning program including injury prevention, performance enhancement, and recreation. 2. Adheres to existing UM and appropriate external regulatory agency safety policies and procedures; completes appropriate paperwork including but not limited to incident or injury reports for departmental accountability; ensures safe and appropriate use of facilities and/or equipment; maintains a clean and safe environment for staff and participants. 3. Serves as an educational resource for matters related to strength training and conditioning/athletic training to personnel internal to the University and at on-campus venues; assists in the arrangement of class space or teaching a class. |
| 12189P2A | Assists with development and implementation of strength conditioning programs and supports day to day operations. | 1. Assists in in the development and monitoring of individual and team weight training and conditioning programs. 2. Enters and maintains computerized data and tracking of individual and team student-athlete workouts. 3. Assists with the instruction and execution of conditioning simulations and exercises for a designated athletic team, provides information and consults with student-athletes regarding weight lifting and conditioning techniques and safety. 4. Serves as a point of contact and liaison with coaching staff, medical professionals and student-athletes to monitor physical health, improve athletic abilities and provide information and coaching. 5. Manages staff to execute operations of the unit or program. |
| 12189M2A | Directs strength and conditioning program administration and provides expert knowledge and guidance; maintains regulatory compliance. | 1. Directs program operations and assists in in the development and monitoring of individual and team weight training and conditioning programs. 2. Leads conditioning simulations and exercises for a designated athletic team, provides information and consults with student-athletes regarding weight lifting and conditioning techniques and safety. 3. Monitors team training facilities and equipment to ensure safe and operable conditions. 4. Plans and directs operational functions and coaches staff. |
| 12191M2A | Administers the operation and conduct of Student Athlete Development and provides operational oversight to performance centers. | 1. Provides oversight of day to day operations and implements strategic plans for Student Athlete Development. 2. Serves as primary liaison to academic units, colleges and other stakeholders, providing information regarding athlete development. 3. Oversees evaluation of student athlete academic records to determine degree progress and maintenance of eligibility. 4. Plans and directs operational functions and coaches staff. |
| 12191M4A | Directs strategy for and supervises personnel overseeing academic and student support services offered to student athletes to ensure athlete compliance with eligibility and regulatory standards. | 1. Directs strategic planning initiatives and athletic academic services objectives to ensure appropriate use of financial, administrative, staffing resources, and alignment with the strategic plan. 2. Serves as the athletics academic resource liaison to internal and external stakeholders consulting on athletic academic standards, provides information and attends conferences and activities and represents the interests of the unit. 3. Leads staff in planning and implementing of long- and short-term strategies. |
| 13114M2A | Manages the relationship between television networks and the UM Athletics. Supervises broadcast events, determines appropriate use of department budget, and ensures compatibility of broadcast technology. | 1. Manages relationship with ESPN/SEC Network and UM Athletics through communication and expectation of broadcast requirements. 2. Develops and manages budget for assigned area. 3. Provides guidance and supervision of external broadcast staff. 4. Recommends equipment purchases and assesses condition of current broadcast gear. 5. Oversees maintenance of Athletics Department broadcast equipment. |
| 13114M3A | Directs the sports productions and creative team, conceiving and developing original multimedia concepts. Oversees broadcast standards and staffing for effective multimedia execution. | 1. Provides direction to the sports production and creative teams to conceive and develop original multimedia concepts. 2. Serves as the productions/broadcast liaison to the SEC Network. 3. Supervises and trains subordinate staff. 4. Develops and maintains departmental budget. 5. Produces and edits video footage, and oversees the graphic design and multimedia team for non-video concepts. 6. Creates and implements departmental policies. |
| 13119P1A | Assists in drafting communication content and creates unit communications in support of unit communication goals. | 1. Evaluates, researches and documents content sources according to established policies and procedures. 2. Receives and responds to general inquiries and individuals and groups according to established policies and procedures. 3. Writes and edits content for various communication projects and marketing platforms to align with unit goals. 4. Drafts and supports the authoring of a range of documents for use by internal and external audiences. 5. Reviews documents and communications for accuracy. 6. Assists in creating communication campaigns that align with work unit or program strategies. |
| 13119P2A | Develops and drafts communication content and supports the unit's communication goals. | 1. Evaluates, researches, and documents content sources according to established policies and procedures. 2. Receives and responds to moderately complex inquiries and individuals and groups according to established policies and procedures. 3. Plans editorial content according to established goals and objects. 4. Communicates with stakeholders to verify requests and identifying editorial resources. 5. Authors and edits a range of documents for use by internal and external audiences. 6. Consults with internal and external stakeholders on editorial matters to ensure accuracy. 7. Assists in creating and implementing communication campaigns that align with work unit or program strategies. |
| 13119P3A | Develops and drafts communication content and supports the communication strategy through storytelling and campaigns for university wide projects/efforts. | 1. Receives and responds to complex inquiries and individuals and groups according to established policies and procedures. 2. Creates and implements communication campaigns for university wide projects. 3. Uses storytelling to effectively communicate the university's objectives. 4. Authors and edits a wide range of documents for use by internal and external audiences. 5. Consults with internal and external stakeholders on more complex editorial matters to ensure accuracy. |
| 13119P3B | Plans, writes, edits, and produces content. Ensures adherence to the publishing process and quality standards by reviewing the work of writing staff. | 1. Prepares, rewrites, and edits copy to improve readability and resolves errors in spelling, punctuation, and syntax. 2. Plans, develops, and publishes internal and external communications. 3. Serves as initial contact for internal and external contacts providing basic organizational information about editorial services for publications and addressing their needs. 4. Analyzes content for alignment with communication and marketing goals. 5. Provides guidance to other staff members. |
| 13119M2A | Manage, conceive, research, write, and edit publications, articles, proposals, speeches, promotional material, news, and digital content. Manage, coordinate and provide specialized support for writing and editing efforts such as proofreading, citation checking, or quality control of content. | 1. Manages staff and administers the day-to-day operations. 2. Develops and implements strategic initiatives to reach internal and external audiences. 3. Prepares, rewrites, and edits copy to improve readability and resolves errors in spelling, punctuation, and syntax. 4. Develops and schedules staff operational work plans and enforces deadlines. 5. Monitors the unit or program budget and approves unit expenditures. |
| 13119M4A | Directs strategic planning of communications and provides approval and guidance for communications in support of institutional or departmental communication goals. | 1. Provides strategic guidance for communication initiatives to designated audiences and internal and external stakeholders to maximize engagement and to strengthen collaboration efforts. 2. Determines unit personnel needs and the unit personnel resource allocation plan. 3. Examines current practices and suggesting/implementing improvements, establishing new processes and clearly communicating goals/plans at both the strategic and operational levels. 4. Oversees creative efforts including conception, development, creation, editing, production, and implementation of promotional communications, educational communications, and/or scholarly publications. 5. Provides recommendations that significantly influence University policies or programs. 6. Builds an effective team of leaders by providing guidance and coaching to subordinate managers. |
| 13165P1A | Performs technical work in the support of the marketing team. | 1. Drafts meeting notes and prepares materials including updated project benchmarks and research information to support marketing projects, campaigns, and work unit personnel. 2. Summarizes market tracking and research data from distributed market surveys. 3. Assists in developing creative marketing strategies and multimedia campaigns by creating and distributing draft materials to a variety of project participants. 4. Ensures promotional materials are maintained. 5. Modifies materials as directed by professional staff. 6. Schedules meetings of project stakeholders, including external vendors as required to maintain project timelines and responds to initial questions. |
| 13165P2A | Contributes to the established marketing strategy and goals through the support of market research and the implementation of marketing campaigns. | 1. Develops and maintains marketing plans based on research and established strategies. 2. Develops, implements, and disseminates marketing materials through various communication mediums utilizing appropriate technologies and techniques. 3. Collects, analyzes, prepares and summarizing data and trends. 4. Monitors, organizes, updates and inventories marketing materials, places replenishment orders as needed. |
| 13165P2B | Support and implement the University's social media strategy, including marketing plans that leverage social media outlets. | 1. Executes the social media strategy and ensures content aligns with the established guidelines. 2. Develops, publishes and shares daily content (original text, images, video or HTML). 3. Sets up and optimizes university pages within each platform to increase the visibility of university’s social content. 4. Analyzes the social data/metrics and draws insights to develop best practices. |
| 13165M2A | Performs and analyzes market research to develop and implement marketing plans. Manages and edits the work of lower level staff in support of institutional marketing goals. | 1. Develops, implements, and schedules operational work plans and user analytic measurement mechanisms for large or high-profile marketing projects to adhere to established timelines and desired outcomes. 2. Identifies marketing opportunities, defines markets, competitor share, and competitor advantages and weaknesses, forecasts projected business, and establishes targeted share. 3. Reviews, edits, and provides feedback on marketing tactics to support projects and campaigns for quality and adherence to university standards and guidelines. 4. Plans and directs operational functions and coaches staff. |
| 13165M4A | In collaboration with Senior leadership, develops, implements, and evaluates marketing strategy for the institution. Directs development and implementation of marketing operations and ensures adherence to and consistent application of brand in support of institutional marketing goals. | 1. Directs strategic planning initiatives and establishes department objectives to ensure appropriate use of financial, administrative, staffing resources, and alignment with the strategic plan. 2. Directs marketing campaigns by contributing information, analysis, and strategic thinking establishing functional objectives in line with organization goals. 3. Analyzes marketing trends and critical measurements of productivity and customer service to implement marketing operational strategies. 4. Seeks opportunities to build brand reputation and awareness for the institution among internal and external audiences. Ensures adherence to the brand across all marketing and communications efforts. 5. Collaborates to develops comprehensive marketing plans for the institution and its units that encourage research-based, market-driven programming; as well as outcome evaluation including cost and effectiveness measures for marketing initiatives. 6. Leads staff and marketing leaders in planning and implementation of long- and short-term strategies. 7. Develops relationships and partnerships with external vendors to develop marketing strategies and plans. |
| 13166P1A | Supports multimedia campaigns or projects (could include but not limited to print, video, broadcasts or photography) by creating new multimedia materials or updating existing multimedia materials for marketing and communications initiatives. | 1. Develops and updates multimedia content using appropriate professional software according to specifications outlined within UM brand platform. 2. Aptly applies tone, personality and style to specific media of expertise. 3. Prepares drafts of materials based on the assigned job. 4. Prepares, edits and supplies files, graphics, and other content needed for unit or institutional multimedia materials. 5. Updates and maintains archive and graphic libraries for use by creative team. |
| 13166P3A | Designs and develops multimedia solutions and materials in collaboration with other content creators, and develops strategy and content for a specified unit in support of visually and contextually communicating messages aligned with unit strategy. | 1. Integrates several partner-related needs (marketing, broadcast, communications, web, etc.) to develop appropriate strategies for implementing creative multimedia solutions across a broad range of programs and initiatives. 2. Designs, edits, and integrates digital content, graphics, animation, photography, illustrations, and other multimedia visualization and imaging products. 3. Supports fellow content creators to ensure multimedia deliverables reflect institutional brand standards and guidelines. 4. Collaborates in the creative process and oversees the development of video and auditor content. 5.Reviews final proofs and drafts for brand adherence, appropriate credit, copyright, captions, contractual obligations, and network or NCAA compliance (if necessary). 6. Responsible for creating deliverables that support unit and/or institutional goals and priorities from beginning to end; conceptualization and pre-production to execution and supervision of creative with entry level content creators to post-production and quality control to final delivery. |
| 13166P4A | Leads teams of contributors in the design and development of multimedia solutions and materials, establishing project timelines and content requirements. Develops strategy for a specified unit in support of visually and contextually communicating messages aligned with unit strategy. | 1. Develops relationships with internal and external stakeholders to identify goals and establish multimedia opportunities. 2. Leads teams of internal and external stakeholders in the identification, development and implementation of appropriate solutions for information delivery and marketing initiatives. 3. Collects, analyzes, prepares, and summarizes data related to assigned leadership projects. |
| 13166M2A | Manages a multimedia and/or creative services unit which provides graphic design, photographic, or video production services for a unit or department. | 1. Collaborates with faculty, staff, committees, unit programs, leadership and external partners to assess needs, identify available resources, and develop and lead solutions. Coordinates with colleagues in other job families (marketing, communications, web, etc.). 2. Directs team of professional staff to execute work from concept to final execution, within deadlines, providing regular qualitative reviews and approvals. Monitors team effectiveness. 3. Utilizes proven experience in related field to collaborate on the vision and strategy for diverse multimedia projects. Identifies, implements and/or refines processes and procedures consistent with the organization to ensure efficiencies of the unit. 4. Innovates and experiments with new forms of visual storytelling. 5. Leads and mentors staff to implement the creative vision and direction and ensures compliance with brand creative platform. Ensure final deliverables fulfill the scope of work and content strategy at a high level of accuracy and quality. |
| 13166M4A | Creates, articulates and directs the creative vision for the university's multimedia and creative services. | 1. Create, articulate, define, and lead the creative vision of the unit/organization. 2. Translate mission and vision of the unit to a creative language in alignment with brand platform. 3. Partner with unit leadership on institutional brand campaigns to ideate and share creative solutions. 4. Use proven artistic abilities to direct teams across creative mediums. |
| 13188P3A | Develops and distributes sports marketing and communications materials. Directs and oversees live entertainment operations and assists leadership with in-venue fan experience initiatives. | 1. Develops creative athletics marketing strategies and multimedia campaigns by creating and distributing draft materials to a variety of project participants. 2. Develops and oversees live event operations for athletics home events. 3. Manages and develops strategic promotional plans to drive attendance for athletics events. 4. Supports the identification of marketing opportunities related to athletics. |
| 13188M2A | Identifies marketing opportunities, supports the development and implementation of marketing plans, and edits the work of lower level staff in support of athletics marketing goals. | 1. Develops, implements, and schedules operational work plans and user analytic measurement mechanisms for sports marketing projects to adhere to established timelines and desired outcomes. 2. Identifies marketing opportunities, defines markets and competitor share, and analyzes competitor advantages and weaknesses. 3. Supports the forecast of projected business. 4. Plans and oversees in-venue entertainment operations across all athletics venues to evaluate fan experience. 5. Serves as the subject matter expert regarding unit operations, functions and marketing content and projects. 6. Directs day-to-day office operations and staff to ensure accurate and timely distribution of institutional sports marketing materials. |
| 13188M4A | Determines the strategic direction and oversees day to day operations of Sports Marketing. Develops, recommends and implements marketing and promotional strategies and policies which will increase awareness and attendance; responsible for generating revenue and recognition for intercollegiate athletic programs. | 1. Directs marketing initiatives and ticketing campaigns for athletics. 2. Engages with external constitutes both on and off campus. 3. Directs in-venue entertainment operations. 4. Develops targeted athletics marketing plans and materials based on established goals. 5. Provides guidance and oversight to use of social media. |
| 13200P2A | Designs, develops, maintains and/or edits website or web publishing content. | 1. Create and maintains content for digital portfolios. 2. Applies concepts, policies, processes and standards for development of web resources under the direction of management. 3. Assists with strategic planning of UM's integrated internet resources. 4. Consults, instructs and guides content contributors and identifies training needs and opportunities as appropriate. |
| 13200P3A | Provides guidance to staff and designs, develops, maintains and/or edits website or web publishing content. | 1. Tracks and optimizes web goals (unit-level, team-level, individual-level) over time. 2. Translates web strategy to specific tactics needed to accomplish goals. 3. Use complex technical, proven experience to create higher-level webpages, sites, and other related content. 4. Reviews content for brand approval (voice, tone, style). |
| 14105P1A | Assists in the administration and evaluation of alumni programs, including coordinating events, serving as a liaison to stakeholders, and engaging with alumni, in order to foster interest from alumni and friends of the university. | 1. Assists with the design, delivery and evaluation of new and existing alumni events and programs. 2. Serves as an initial point of contact for internal and external stakeholders, answers basic questions and provides information about established programs based on set material or standards. 3. Assists with scheduling logistics and securing resources for events and activities to foster alumni relationships in alignment with strategic initiatives and objectives. 4. Greets and engages with current students, alumni and friends of the university. 5. Assists with administration of travel and scholarship programs. 6. Assists in the development, production and dissemination of communication materials for the unit. 7. Collects, maintains, and performs basic analysis on alumni success metrics. |
| 14105P2A | Develops and implements strategies to maximize the impact of alumni relations programming, including special events, volunteer opportunities, broad communications, and individual relationship cultivation, in order to foster interest from alumni and friends of the university. | 1. Designs, implements and delivers new and existing alumni events and programs. 2. Serves as a main point of contact for internal and external stakeholders, answers questions and provides information about established programs based on set material or standards. 3. Plans, schedules logistics, and secures resources for alumni events and activities. 4. Conducts alumni visits and other relationship-building activities that connect alumni and foster affinity with the institution. 5. Provides recommendations for strategies and tactics in alignment with strategic objectives. 6. Develops, executes production of, and disseminates alumni communications for the unit. 7. Collects, analyzes and evaluates alumni success metrics and program performance data and disseminates information to the appropriate entities. 8. Recruits and trains volunteers to build and maintain alumni programming. 9. Reviews and updates alumni records to ensure accuracy. 10. Conducts post-event analysis to improve alumni engagement approach. |
| 14105M2A | Assists in alumni engagement development, identifies staff performance benchmarks, directs alumni communications, and oversees implementation of programs to maximize engagement of alumni and friends in support of achieving goals of alumni affairs. | 1. Assists in the development of strategic planning initiatives and institutional objectives to ensure appropriate use of financial, administrative, staffing resources, and alignment with the strategic plan. 2. Assists in the development and implementation of institutional goals of alumni relations and operating policies and procedures to promote engagement and networking activities in alignment with the strategic plan. 3. Serves as the subject matter expert to institutional leadership regarding alumni campaign strategies and performance goals. 4. Develops, implements and monitors institutional communication and branding campaigns and programs. 5. Assists with the development of staff performance and goals. 6. Establishes and manages internal budget for assigned target audience within alumni affairs for other academic departments and athletics. 7. Develops and disseminates post-event summary and analysis to guide alumni program improvements. 8. Serves as the liaison for the alumni board of directors for specific schools, clubs, or departments. |
| 14105M4A | Develops program goals and strategy, directs marketing strategy, develops and oversees execution of alumni engagement events, and supervises unit staff, in support of achieving institutional alumni relations goals. | 1. Develops, plans and directs staff implementation of alumni engagement events, volunteer committees and activities, and operating policies and procedures and ensures alignment with strategic initiatives and objectives. 2. Monitors alumni communications and branding materials, as well as alumni records and information systems. 3. Develops and implements strategies to engage alumni, build relationships, and increase their involvement and support of the University. 4. Evaluates existing strategies and program effectiveness, identifies opportunities for improvement and makes recommendations to unit leadership for enhancements. 5. Serves as the subject matter expert to unit leadership regarding unit operations and functions. 6. Leads staff in planning and implementing of long- and short-term strategies. 7. Develops and manages the budget for alumni outreach and engagement programs and activities, including tracking expenses, monitoring revenue, and preparing reports on the financial performance of programs. 8. Serves as the liaison for the alumni board of directors for specific schools, clubs, or departments. |
| 14125P3A | Supports the execution of corporate and foundation relation initiatives through the identification of needs and resources that will benefit both the institution and the company/foundation. Assists in raising private support through the solicitation of corporations and foundations. | 1. Assists in the cultivation of relationships with internal stakeholders to identify opportunities suited to collaboration with corporations and/or foundations. 2. Assists in identification of private sector organizations for university partnerships, and performs due diligence to ensure institutional fit, agreeable terms of collaboration, and alignment of goals. 3. Supports the cultivation of existing institutional relationships with private sector organizations to manage ongoing and prospective partnerships. 4. Assists in the development of strategic planning for business engagement. 5. Leads staff in planning and implementing of long- and short-term strategies. 6. Assist with industry and foundation campus visits and strategic planning for internal and external meetings. 7. Support the development of letters of inquiry, proposals, and associated materials to submit to funding agency and assists directors on these items. |
| 14125P4A | Leads efforts across the University to form partnerships and solicit private support from corporate and foundation entities and to meet shared goals between the industries, corporations, foundations, and the University. | 1. Plans and directs staff implementation of long-term and short-term strategies for corporate and foundation partnerships. 2. Develop and maintain mutually beneficial corporate and foundation relationships to acquire investments, grants, or gifts. 3. Direct and ensure appropriate stewardship of investments. 4. Partner with University staff and other stakeholders to identify needs and resources to advance both the institution and company goals. 5. Identify potential funders for key University initiatives and work with appropriate stakeholders to solicit private funding. 6. Works collaboratively with development officers and leadership to provide overall coordination of private support from corporations and foundations. 7. Acts as a liaison between the external partners, the Office of Development, the Office of the Provost, and the Office of Research and Sponsored Programs. |
| 14129P1A | Solicits leadership annual gifts through personal solicitations in support of development goals across academic units. | 1. Assists in development, implementation, and execution of fundraising strategy across all academic schools and units. 2. Generates leadership annual gifts through personal solicitations. This role includes extensive travel to meet in person with donors and prospective donors. 3. Cultivate relationships with leadership annual giving prospects and donors determined by unit leadership to qualify, solicit and steward giving. 4. Develops giving opportunities, proposals, and content in collaboration with faculty, staff, and administration. 5. Support execution of donor relation and stewardship planning, including targeted donor stewardship communications and recognition events for leadership donors, prospects, and constituencies. Additional responsibility may include managing the leadership annual giving society. 6. Reports on fundraising results, ensures compliance with solicitation and communication regulations, and updates fundraising database. |
| 14129P1B | Identifies, cultivates, and solicits major gifts prospects and donors. Works closely with the university's senior leadership, faculty, and volunteers to secure philanthropic support for various academic and research initiatives. | 1. Conducts research and identifies new major gift prospects 2. Develops and executes cultivation and solicitation strategies for major gift donors 3. Works collaboratively with senior leadership, faculty, and volunteers to identify and prioritize funding opportunities 4. Participates in face-to-face meetings with donors to solicit major gifts 5. Creates and delivers presentations to individuals and groups to educate them about university programs and funding priorities 6. Writes and submits proposals and reports to donors to provide updates on the impact of their gifts |
| 14129P2A | Assists in development and implementation of fundraising strategy and solicits leadership annual gifts in support of development goals for a college, program, or organization. | 1. Assists in development and implementation of fundraising strategy across all academic schools and units. 2. Generates annual gifts through traditional and digital direct response fundraising channels. 3. Assists in the coordination and preparation of a comprehensive calendar of cultivation and solicitation activities, which includes developing and executing traditional and digital direct response fundraising campaigns. 4. Writes and leads the design of all published fundraising campaigns. 5. Manages and engages external volunteers for Ignite campaigns, Giving Day and mass appeals by creating and executing training sessions, communication plans, stewardship opportunities, and fundraising campaigns. 6. Coordinates with central marketing and communications teams to ensure fundraising appeals use university branding guidelines, key university messages, and accessibility standards. 7. Contributes to audience segmentation planning, performing regular quality assurance checks. 8. Assists in partnerships with vendors, ensuring timely delivery of contracted services. 9. Supports execution of donor relation and stewardship planning. 10. Reports on fundraising results, ensures compliance with solicitation and communication regulations, and updates fundraising database. |
| 14129P2B | Manages a portfolio of major gift prospects and donors, as well as develops and executes comprehensive fundraising plans for various academic and research programs. | 1. Develops and executes fundraising plans for various academic and research programs. 2. Manages a portfolio of major gift donors and prospects, ensuring regular and personalized contact with each donor. 3. Collaborates with senior leadership, faculty, and volunteers to identify and prioritize funding opportunities. 4. Creates and delivers presentations to individuals and groups to educate them about university programs and funding priorities. 5. Writes and submits proposals and reports to donors to provide updates on the impact of their gifts. 6. Works collaboratively with other university departments to ensure coordinated fundraising efforts. 7. Participates in face-to-face meetings with donors to solicit major gifts. 8. May provide guidance to other development staff. |
| 14129P3A | Engages donors, leads the development and implementation of strategies for planned giving programs, and collaborates with internal and external stakeholders to maximize philanthropic support through planned gifts. | 1. Manages a portfolio of planned giving prospects rated at $100,000+, ensuring regular and personalized contact with each donor. 2. Offers education and training to new development officers on gift planning and provides training on more complex planned giving models for individuals and businesses for experienced development officers. 3. Assesses financials, illustrates models, and develops proposals for donors. 4. Presents to groups on gift planning, adjusting to audience’s level of sophistication on the topic. 5. Develops and assesses marketing for planned gift opportunities in various mediums, including but not limited to print publications, electronic publications, ads in alumni magazine, and social media. 6. Meets individually with internal development staff to suggest planned giving options for prospects in their portfolios. 7. Establishes relationships with attorneys and financial planners and shares information on tax-advantage ways to take care of heirs and Ole Miss. |
| 14129P3B | identifies, cultivates, solicits, and stewards the university's largest and most complex gifts from individuals, corporations, and foundations. Works closely with the university's senior leadership, faculty, and volunteers to secure philanthropic support for transformative academic and research initiatives. | 1. Assists in identifying, qualifying, and prioritizing prospects for fundraising opportunities. 2. Collaborates with University-wide, academic, athletic, and UMMC development officers to move prospects of $1M+ through pipelines. 3. Provides guidance and direction for the principal gifts team. 4. Monitors principal gifts prospect plans to ensure team is focused on priority prospects and donors. 5. Assists in solicitation and stewardship efforts associated with principal gift portfolio. 6. Collaborates with senior leadership and campus departments to identify university-wide needs and recognize potentially interested donors. 7. Works with the prospect management and research team to build reports and metrics related to principal gift work. 8. Assists in development of reports and monitors and informs AVC & VC on progress of strategic plans and goals. |
| 14129M2A | Determines and implements near- and long-term fundraising strategy and solicits philanthropic gifts in support of development goals for a for a college, program, or organization. | 1. Creates and implements a comprehensive development plan, outlining goals, objectives, and activities for a college, program or organization. 2. Determines funding priorities in collaboration with institutional leadership. 3. Engages institutional leadership to cultivates relationships with, and solicits philanthropic gifts from, individual, foundation, and corporate donors. 4. Plans, and oversees execution of donor engagement and stewardship activities. 5. Monitors the unit or program budget and approves unit expenditures. 6. Leads strategic collaboration and communicates with leadership as a subject matter expert, and serves as main point of contact for internal and external stakeholders to advocate for, and promote the interests of, the unit. 7. Recruits, hires, trains, and manages the development team. |
| 14129M3A | Directs annual giving strategy, goals, and activities, cultivates donor relationships, develops and oversees execution of development events, and supervises unit staff in support of achieving institutional development goals. | 1. Directs strategy for leadership annual giving including writing pool and portfolio criteria & policy, setting goals, managing Annual Gift Officers, and reviewing performance. 2. Provides thought leadership to academic units creating data criteria, messaging, and marketing timelines with the goal of acquiring new donors, reacquiring lapsed donors, and upgrading current annual donors and developing gift pipeline. 3. Directs strategy for direct response fundraising campaigns using both traditional and digital channels. 4. Serves as a liaison to academic leadership. 5. Secures external bids for all vendor relationships, managing operations related to the contract negotiations, data analysis, strategic planning, and budgetary operations. 6. Directs all budgetary and fundraising activity for key funds and committees. 7. Reports on fundraising results, provides regular projections to leadership, ensures compliance with solicitation and communication regulations, and updates fundraising database. |
| 14176P2A | Coducts systematic identification, determination, analysis, and maintenance of relevant information on major gift prospects. Analyzes, interprets and formats biographical, professional, and financial information needed to facilitate the solicitation of private funds from individual and corporate donors by the University’s development staff. | 1. Identifies, develops, analyzes and maintains information on major gift prospects. 2. Analyzes, interprets, updates, and formats biographical, professional, and financial information into concise report formats for various internal fundraising constituencies. 3. Assists with the identification and assignment of new potential prospects to University development officers. 4. Organizes and maintains prospect records and files, including continuous maintenance of accurate databases and central files. |
| 14176P3A | Manages work flow and provides guidance to prospect research team members responsible for the systematic identification, determination, analysis, and maintenance of relevant information on major gift prospects. Coordinates and participates in processes to analyze, interpret and format biographical, professional, and financial information needed to facilitate the solicitation of private funds from individual and corporate donors by the University’s development staff. | 1. Coordinates and participates in complex processes to identify, develop, analyze and maintain information on major gift prospects. 2. Monitors team work flow and output and adjusts task and assignments among team members as necessary. 3. Analyzes, interprets, updates, and formats biographical, professional, and financial information into concise report formats for various internal fundraising constituencies. 4. Organizes and maintains prospect records and files, including continuous maintenance of accurate databases and central files. 5. Develops and conducts prospect development training. |
| 14176M2A | Directs and manages the prospect development program. Determines and implements the direction of prospect development, executes major and principle gift portfolio efforts, participates in tracking cultivation and solicitation strategies, and provides guidance and supervision to prospect research positions. | 1. Develop and implement strategies for prospect identification, segmentation, and qualification to maximize donor engagement and philanthropic support. 2. Conduct comprehensive research on prospective donors, including individuals, corporations, and foundations, to gather key information on capacity, philanthropic interests, and connections. 3. Collaborate with fundraising teams to develop customized cultivation and solicitation strategies based on prospect research and analysis. 4. Provide guidance and training to prospect development staff on prospect identification techniques, research resources, and best practices in donor engagement. 5. Prepare and present reports and data-driven insights to inform fundraising strategies, donor pipeline management, and campaign planning. 6. Supervise and provide guidance to a team of prospect development professionals, including setting performance expectations. |
| 15108P2A | Ensures that the University's programs meet the necessary legal requirements and receive the authorizations, waivers, and documentation required to operate lawfully in various jurisdictions. Interprets accreditation and licensure procedures, establishes goals and objectives for state authorization and program licensure, and ensures university policies align with applicable regulations | 1. Carry out all communications, database maintenance, and reporting necessary for obtaining and maintaining legal authorizations, waivers, and documentation for the University's programs in compliance with state, territorial, and foreign jurisdiction regulations. 2. Interpret regional accreditation and program licensure procedures and policies to ensure compliance and guide decision-making processes. 3. Establish and implement short- and long-term goals and objectives for state authorization, program licensure, and disclosure processes. 4. Ensure University policies and procedures align with relevant regulations and modify existing policies or draft new ones in response to legal mandates. 5. Collaborate with internal stakeholders, including academic departments, to gather necessary information and documentation for program authorizations and licensure. 6. Maintain accurate and up-to-date records of program authorizations, waivers, and documentation, including tracking expiration dates and renewal requirements. 7. Conduct periodic audits and assessments to ensure ongoing compliance with accreditation standards, state authorization requirements, and program licensure regulations. 8. Generate reports and provide documentation as needed for internal and external stakeholders, such as accreditation bodies and regulatory agencies. |
| 15108M2A | Ensures day-to day collaboration with faculty and other instructional staff to plan and develop approaches to evaluate the effectiveness of programming and student outcomes through evidence-based analysis techniques. | 1. Ensures standards for assessment quality are adopted. 2. Oversees the plan, design and delivery of professional development/educational workshops for faculty and other instructional staff. 3. Plans, designs and conducts educational workshops for faculty and other instructional staff. 4. Supervises and coordinates the activities of education assessment staff. 5. Prepares, interprets, communicates assessment findings to advance teaching and learning practices |
| 15108M4A | Leads the evaluation and assessment of programmatic offerings to ensure consistent, high-quality end user products and services. | 1. Strategize priorities with leadership and serves as a strategic partner in educational assessment. 2. Researches, develops various instructional materials, assessment tools and quality control processes and procedures to align with unit objectives and strategy based on industry research and pedagogical methodology for professional educators. 3. Monitors course materials, assesses educational needs and identifies opportunities for program improvement and alters curriculums and affiliated materials. 4. Serves as a subject matter expert and communicates with program affiliates and stakeholders, providing information and answering questions based on established materials and standards. 5. Develop and manage the assessment program budget. |
| 15120P1A | Coordinates outreach program activities, staffing, and resources, and coordinates program fundraising to promote stable and productive relationships between the university and local community. | 1. Assists in the development and implementation of program policies and procedures. 2. Maintains and strengthens internal and external partnerships to promote the outreach program. 3. Identifies opportunities for program improvement or new outreach program development. |
| 15120P2A | Delivers and assists with planning community development and support program activities, strengthens partnerships, ensures adherence to policy and assists with program administration to promote a stable and productive relationships between the university and local community. | 1. Creates community development and support program content and materials. 2. Selects appropriate sites for instruction based on curriculum needs. 3. Schedules, secures, communicates logistics and resources in support of an outreach program. 4. Develops and delivers training materials for an outreach program. 5.Identifies opportunities for program improvement or new outreach program development. |
| 15120M2A | Assists in developing, supervising and delivering quality assurance, and maintaining strategic partnerships to support the growth and execution of programs designed to promote stable and productive relationships between the university and local community. | 1. Assists with the development of long-range and short-term strategic plans and initiatives to further the growth of the outreach program. 2. Develops and monitors organizational and operational policies, procedures and performance to ensure alignment with strategic objectives. 3. Supervises training personnel and develops, monitors, schedules resources and ensures the completion of professional development activities. 4. Serves as the unit liaison among internal and external stakeholder groups providing organizational information and representing the interests of the unit. |
| 15120M4A | Designs, implements and manages education projects and community outreach activities for a large unit. | 1. Develops and implements objectives as well as short-term and long-term planning for education/community outreach activities. 2. Develops and implements an operational plan for educational services and community outreach activities. 3. Serves as principal point of liaison for education/community outreach projects; works with community agencies in the negotiation and administration of contracts, and in the planning, development, implementation, and evaluation of educational programs and outreach activities. 4. Coordinates activities of support staff, consultants, and/or volunteers engaged in implementation and administration of program objectives. 5. Manages staff to execute operations of the unit or program. |
| 15124O3A | Provides administrative and logistical support for the development, implementation, and management of continuing education programs. | 1. Provide administrative support for the development, implementation, and management of continuing education programs. 2. Assist with program logistics, including course scheduling, registration, and payment processing. 3. Maintain program databases, spreadsheets, and other tools to ensure accurate and organized data management. 4. Assist with marketing and communication efforts to promote continuing education programs to target audiences. 5. Coordinate program events, including workshops, conferences, and other professional development opportunities. |
| 15124P2A | Supports the planning, design, and implementation of new professional level credit and non-credit programs and facilitates cross-departmental communication in support of the establishment of new continuing education programs. | 1. Researches and selects curriculum content, designs courses and prepares assessment tools regarding specific programs to align with objectives and strategy. 2. Disseminates course updates and newly created content with program stakeholders, solicits feedback and alters curriculum if appropriate. 3. Serves as an initial point of contact and facilitates cross-unit communication with colleagues and accreditation resources to obtain relevant and accurate information for the program. 4. Implements and delivers program content. 5. Directs operational logistics of specialized programming segments and communication materials under general supervision. |
| 15124P3A | Executes the marketing, recruitment, and assessment of continuing education programs. Collaborates with continuing education program leadership to develop, implement, and assess programs. | 1. Collaborates on the development of marketing and communication plans for continuing education programs. 2. Plans and implements student recruiting strategies for continuing education. 3. Evaluates and reports on impacts of student recruiting efforts. 4. Develops, revises and implements support documents for programs, including student and faculty handbooks, policies and procedure manuals, and emergency management plans. 5. Maintains and summarizes program data on student demographics and enrollment. |
| 15124M2A | Oversees the development, implementation, and management of continuing education programs to provide educational opportunities to the institution and affiliated community. | 1. Implements the strategic plan for the university's continuing education programs. 2. Oversees the development of course and program content that is relevant, engaging, and up-to-date. 3. Collaborates with academic departments, industry experts, and other stakeholders to ensure that continuing education programs meet the needs of learners in a variety of fields. 4. Develops and implements marketing and communication plans to promote continuing education programs to target audiences. 5. Supervises and provides guidance and support to continuing education staff to ensure that courses are delivered effectively and meet the needs of learners. 6. Monitors and evaluates program performance, making data-driven recommendations for program improvements and enhancements. 7. Ensures that continuing education programs comply with all relevant university policies, as well as state and federal regulations. |
| 15124M4A | Directs program strategy, manages staff, and develops and maintains the budget for continuing education programs to provide educational opportunities to the institution and affiliated community. | 1. Directs strategic planning initiatives and establishes unit objectives to ensure appropriate use of financial, administrative, staffing resources and alignment with the strategic plan. 2. Develops operating policies and procedures to comply with regulations, institutional policies, and unit objectives. 3. Serves as the unit liaison among internal and external stakeholder groups advising and providing continuing education information and representing the interests of the unit. 4. Develops marketing and communication plans to promote continuing education programs to target audiences. 5. Leads the hiring and development of continuing education staff 6. Develops and manages program budgets, ensuring that programs are financially sustainable. 7. Develops and maintains relationships with industry partners and other stakeholders to promote the university's continuing education programs and to identify opportunities for program growth and development. 8. Monitors, evaluates, and reports on program performance, making data-driven recommendations for program improvements and enhancements. |
| 15132O2A | Assists with curriculum preparation, classroom facilitation, and student monitoring to ensure safety and foster an environment of learning and development. | 1. Assists with the planning and facilitation of classroom programming and classroom coordination and organization for a early childhood education facility according to established curriculums. 2. Maintains the safety and physical well-being of children in a designated classroom. 3. Updates and organizes individualized and developmental educational plans for children. 4. Assists with basic technical support in labs, classrooms, and distance learning mediums as needed. |
| 15132M2A | Directs program and curriculum development, supervises staff, and develops and distributes stakeholder communication for a early childhood education facility to ensure safety and foster an environment of learning and development. | 1. Supervises the day-to-day activities of child care staff to ensure the safety and physical well-being of children in a specified child care facility. 2. Plans and directs staff implementation of unit initiatives and programs. 3. Implements the unit personnel resource allocation plan including hiring, training, supervision, and resolution of non-routine personnel issues. 4. Relays effective and pertinent communication to internal and external stakeholders from unit leadership regarding current program and site activities. 5. Manages site documentation abiding by all state/federal regulations and other reports as necessary. 6. Plans and executes special events in the absence of the Director of Early Childhood Education. |
| 15148P2A | Updates course curriculum and materials under the supervision of instructional staff or faculty in support of instructional advancement. | 1. Organizes and develops curricula, materials and programs to meet specific training needs. 2. Partners with subject matter experts to provide input for course content. 3. Works to ensure course materials are current and relevant. 4. Plans and coordinates skill assessments and trainings. 5. Edits, reviews, and updates existing materials based on curriculum changes. |
| 15148P3A | Develops course curriculum and materials under the supervision of instructional staff or faculty in support of instructional advancement; responsible for identifying and facilitating resolutions to redundancies in developed curriculum and identifying opportunities for unexplored curriculum development. | 1. Plans, designs and drafts course specific materials and resources. 2. Analyzes learning needs and evaluates existing materials/resources to provide recommendations to leadership about new material options 3. Directs the search for new relevant course materials, researching and implementing best practices and technological or pedagogical advancements. 4. Organizes course materials and adjacent resources. 5. Collects data on learning outcomes, useability, and inclusive teaching practices. |
| 15148M2A | Leads a team of instructional designers and works collaboratively with faculty members and other stakeholders to develop and implement innovative and effective instructional design solutions. | 1. Manages and leads one or multiple instructional designers. 2. Collaborates with faculty members and other stakeholders to develop and implement instructional design solutions. 3. Develops and implements policies and procedures related to instructional design and course development. 4. Provides training and professional development opportunities to faculty members and instructional designers on effective teaching and learning strategies and technologies. 5. Monitors and evaluates program performance, making data-driven recommendations for program improvements and enhancements. |
| 15148M4A | Leads the development and updating of course curriculum and materials in conjunction with instructional staff or faculty in support of instructional advancement. Responsible for developing curricular strategy, managing related budgets, and leading efforts to identify opportunities for unexplored curriculum development. | 1. Directs the design and drafts of course specific materials and resources. 2. Develops unit focused strategic planning initiatives and objectives. 3. Edits, reviews, and updates existing materials based on curriculum changes to ensure accuracy and alignment with instructional strategy, curriculum and unit objectives. 4. Monitors the unit budget and approves unit expenditures. 5. Represents the university's instructional design programs to external audiences, including industry partners, community organizations, and professional associations. |
| 15149P1A | Provides support to faculty, programs, and schools/colleges in development of courses and programs to support online and other technology-assisted educational venues. | 1. Supports the implementation of instructional technologies and assessment resources to advance the learning experience through various technological mediums. 2. Tests, troubleshoots, resolves issues and provides feedback regarding existing instructional technologies. 3. Serves as an point of contact for internal stakeholders regarding instructional technology, answers questions and disseminates information to appropriate entities as needed. |
| 15149P2A | Assesses, designs, implements, and provides technical support for instructional technology in one or more units. | 1.Designs and oversees the implementation of instructional technologies and assessment resources to advance the learning experience through various technological mediums. 2. Analyzes, tests, troubleshoots, resolves issues and provides feedback regarding existing instructional technologies. 3. Serves as a main point of contact for internal stakeholders regarding instructional technology, answers questions and disseminates information to appropriate entities as needed. |
| 15149M2A | Manages instructional technology to support faculty, programs, and colleges. | 1. Oversees the development, implementation, and management of technology-based solutions that support teaching and learning. 2. Collaborates with faculty members, instructional designers, and other stakeholders to identify and implement effective technology tools and resources. 3. Provides training and support to faculty members and instructional designers on the effective use of technology tools and resources. 4. Develops and implements policies and procedures related to instructional technology. 5. Monitors and evaluates program performance, making data-driven recommendations for program improvements and enhancements. 6. Manages and provides guidance to instructional technology staff. |
| 16104O2A | Provides support to airport operations through the maintenance of airport grounds and aircraft maintenance. | 1. Marshalls aircrafts arriving and departing from ramp. 2. Provides fueling services and maintains fuel inventories. 3. Maintains required FAA daily written reports for runway, fuel farm and fuel trucks. |
| 16104P2A | Operates aircrafts in compliance with federal and state regulations. | 1. Operates the University aircraft in compliance with federal and state regulations. 2. Provides maintenance for aircrafts. 3. Maintains logbooks, instrument charts, maps and maintenance records to ensure compliance. |
| 16104P3A | Operates aircrafts in compliance with federal and state regulations; provides guidance to less experienced pilots. | 1. Operates the University aircraft in compliance with federal and state regulations. 2. Provides supervision and guidance to co-pilot. 3. Prepares logbooks, instrument charts, maps and maintenance records to ensure compliance. |
| 16104P4A | Operates aircrafts in compliance with federal and state regulations; provides guidance to less experienced pilots. | 1. Operates the University aircraft in compliance with federal and state regulations. 2. Provides supervision and guidance to co-pilot. 3. Prepares logbooks, instrument charts, maps and maintenance records to ensure compliance. |
| 16104M2A | Manages and directs all flight and maintenance operations utilizing the University aircrafts; operates aircrafts in compliance with federal and state regulations. | 1. Supervises and schedules all maintenance of University aircrafts. 2. Operates University aircrafts in compliance with federal and state regulations. 3. Schedules use of aircrafts ensuring available of pilots. |
| 16104M2B | Manages airport operations to ensure compliance with FAA regulations and safe operating practices. | 1. Manages various logs to ensure compliance with FAA and University guidelines. 2. Oversees staff responsible for cleanliness of terminal, grounds, maintenance sheds, and parking areas. 3. Ensures safety of terminal and grounds. |
| 16123O3A | Manages a variety of architectural drafting activities for the purpose of preparing drawings of new or existing facilities. | 1. Maintains and updates files of architectural drawings and blueprints of campus buildings. 2. Manages print and electronic architectural drawings for various projects. 3. Assists University Architects in pricing small projects. 4. Conducts on-site reviews of construction. |
| 16123P1A | Supports the development, coordination, and operation of sustainability programs and projects, while developing skills and abilities. | 1. Assists in the development, coordination and/or operation of assigned programs or projects. 2. Performs research on a specific topic, compiles data, and creates reports detailing findings. 3. Provides recommendations to mentor based on review of applicable data. |
| 16123P2A | Creates and develops space utilization strategies that support the overall University planning objectives. | 1. Creates and develops space utilization strategies. 2. Determines quantifiable space needs and locations. 3. Develops inventory database using industry space management software. 4. Analyzes campus needs and makes recommendations for space improvement and capital projects. |
| 16123P3A | Supports the execution of onsite and leased properties, assists with the preparation of facilities plans and construction bid documents; assists in the coordination of project implementation within the project team | 1. Assists in the coordination of project planning, designing, and procurement processes; assists and/or oversees in the preparation of project plans; construction bid documents, and specifications. 2. Serves as a project/planning liaison between client groups, architects, and various institutional service units. 3. Assists in the preparation of contract drafts, requests for proposal, project approvals, and other related documents for review. |
| 16123P3B | Assists the Interior Designer with creating preliminary plans and design concepts for University projects. | 1. Assists with the creation of preliminary plans and design concepts. 2. Utilizes CAD standards and provides support in creating project plans. 3. Assists with determining scope of design work. 4. Serves as liaison with design professionals and industry providers. |
| 16123P3C | Assists in the design and planning of the University's physical environment and the formation of requirements for new structures and renovations. | 1. Plans, designs, and manages projects, as required to facilitate the University's goals. 2. Assists with the design and planning of the University’s physical environment and the formation of requirements for new structures and renovations. 3. Prepares project budgets for new construction and renovation projects while reviewing and reconciling expenditures. |
| 16123P4A | Provide civil engineering support for capital projects through the design, build, and construction of infrastructure projects. | 1. Designs and drafts a variety of projects including zoning review and preliminary site layout. 2. Direct design and draft site layout. 3. Provide civil engineering support for capital projects. |
| 16123P4B | Provides electrical engineering expertise in designing, modifying and constructing electrical plans and projects, to ensure the institution is meeting regulatory and professional engineering standards. | 1. Provides electrical engineering services and coordinates the operation, maintenance, renovation, and expansion of University electrical systems. 2. Assesses, designs, modifies, and constructs electrical plans and utilizing engineering techniques and best practices. 3. Develops plans and specifications as necessary for electrical renovation and construction projects and reviews plans and specifications for new construction and renovation projects designed by outside consultants. |
| 16123P4C | Formulates programs, policies, and procedures to ensure that the interior physical needs of the administrative and academic functions of the University are met. | 1. Receives and analyzes requests for space to maximize facility use. 2. Consults with departments to determine most efficient design solutions. 3. Advises in planning and optimal delivery methods. 4. Serves as liaison with design professionals and industry providers. |
| 16123P4D | Oversees the design and drawing of mechanical systems within buildings in support of campus planning. | 1. Develops, designs, and specifies the testing of mechanical systems. 2. Performs quality reviews of mechanical designs. 3. Provides mechanical engineering support for capital projects. |
| 16123M2A | Manages the daily operations of the Office of Sustainability, oversees program developments and plans and directs events to raise awareness of sustainability. | 1. Manages daily operations of the Office of Sustainability. 2. Provides supervision and guidance to staff. 3. Directs programs and events to raise awareness of sustainability. 4. Directs the integration of sustainability throughout campus. |
| 16123M4A | Develops and tracks budget, manages scope, and determines staffing for architecture and engineering projects. | 1. Develops, directs and implements architectural and engineering project strategies and execution plans. 2. Determines unit personnel needs and the unit personnel resource allocation plan, supervises, trains and tracks staff performance. 3. Develops and audits the unit budget and reporting documentation. 4. Serves as the unit liaison among internal stakeholder groups providing organizational information to align project objectives with overall strategic plans and initiatives. 5. Serves as liaison between design professionals and the construction industry and University officials. |
| 16126O1A | Ensures cleanliness, orderliness, and safety in assigned areas. | 1. Utilizes equipment and supplies to clean assigned facility areas and remove waste and recyclables. 2. Monitors and secures facility interior and exterior entrances, reports issues to appropriate entities. 3. Maintains organization of supply areas and equipment, documents inventory and requests additional supplies as needed. 4. Documents and reports repairs, violations and pest control needs. 5. Maintains clean and clear entrances to ensure they are free of debris, litter, snow and ice. |
| 16126O3A | Provides guidance and ensures cleanliness, orderliness, and safety in assigned areas. | 1. Assists in training new personnel. 2. Supports supervisor in preparing work assignments for subordinate staff. 3. Utilizes equipment and supplies to clean assigned facility areas and remove waste and recyclables. 4. Monitors and secures facility interior and exterior entrances, reports issues to appropriate entities. 5. Maintains organization of supply areas and equipment, documents inventory and requests additional supplies as needed. 6. Documents and reports repairs, violations and pest control needs. |
| 16126M1A | Supervises custodial staff and ensures cleanliness, orderliness, and safety in assigned areas. | 1. Establishes housekeeping schedules and assigns duties in work areas. 2. Inspects work to ensure completion. 3. Maintains records and submits reports. |
| 16126M2A | Develops cleaning standards and supports implementation, maintains accurate records keeping, and hires, trains and develops custodial staff to ensure the cleanliness, orderliness, and safety of institutional property. | 1. Develops, directs, and monitors the implementation of cleaning standards. 2. Implements the unit personnel resource allocation plan including hiring, supervision, performance review and resolution of non-routine personnel issues. 3. Identifies, develops and facilitates unit staff training opportunities. 4. Monitors unit record keeping to ensure compliance with established policies and procedures. |
| 16130O2A | Prepares food and completes related tasks according to quality and safety standards to ensure customer satisfaction and achieve departmental food service goals. | 1. Performs food preparation activities and assists student workers. 2. Portions, packages and serves food to customers according to specific orders and established menus. 3. Greets customers, answers questions, and provides basic information regarding food preparation and associated activities. |
| 16130O3A | Oversees daily food service operations, including staff management and customer issue resolution to ensure customer satisfaction and achieve food service goals. | 1. Provides guidance to cooks related to food preparation activities. 2. Develops and schedules logistics and menus for daily floor operations. 3. Leads and provides exceptional customer service, answers questions and provides information regarding food preparation and associated activities. 4. Monitors, shelves, and organizes, (stockroom, warehouse)inventory. |
| 16130M1A | Supervises and provides guidance to staff responsible for food service operations. | 1. Provides operational guidance and supervises dining staff. 2. Identifies, develops and facilitates staff training opportunities. 3. Plans and directs staff implementation of operating policies and procedures to ensure safe food quality, handling and sanitation processes and procedures are adhered to. 4. Tracks and forecasts inventory levels and places replenishment orders. 5. Develops staff resources, menus and communication plans based on established goals. |
| 16135O1A | Supports service delivery for events using established policies and procedures, in order to meet customer need and ensure event compliance with institutional policy and conference guidelines. | 1. Schedules logistics and secures resources for all aspects of events including space, vendors, and staff. 2. Coordinates details and resolves operational issues. 3. Greets customers/guests, assists with registration, answers questions, refers complex issues to appropriate entities. 4. Maintains and updates departmental inventory. |
| 16135O3A | Plans, schedules, documents, and supports service delivery for events using established policies and procedures, in order to meet customer need and ensure event compliance with institutional policy and organizational policies and/or conference guidelines. | 1. Communicates with customers to determine event details and recommends service plans and pricing. 2. Schedules logistics and secures resources for all aspects of events including space, vendors, and staff. 3. Exercises decision making capabilities to resolve event issues. 4. Assists with planning and the creation of promotional materials and resources for events. 5. Prepares pre and post event reports for direct supervisor. |
| 16135P1A | Plans, schedules, documents, and supports service delivery for more complex or large scale events or reservations using established policies and procedures, in order to meet customer need and ensure event compliance with institutional policy and organizational policies and/or conference guidelines. | 1. Communicates with customers to determine event details and recommends service plans and pricing. 2. Schedules logistics and secures resources for all aspects of events including space, vendors, and staff. 3. Exercises decision making capabilities to resolve complex event issues. 4. Assists with planning and the creation of promotional materials and resources for events. 5. Serves as event liaison to internal and external constituents. 6. Prepares pre and post event reports for direct supervisor. |
| 16135M2A | Manages daily operations of events, including monitoring the budget and supervising event planning staff to ensure that operations run efficiently, economically, and in line with institutional and organizational policies and conference guidelines. | 1. Establishes and executes day-to-day operational functions and goals of events to align with existing strategy. 2. Identifies, proposes, and implements new or revised unit operational policies and procedures. 3. Assists in maintaining the budget, approves expenditures and coordinates resources and services. 4. Establishes and sustains relationships with internal and external stakeholders. 5. Coordinates and makes recommendations in the bidding process and contractual services agreements. |
| 16135M4A | Directs event operations and establishes and implements polices and procedures related to event management. | 1. Directs event management operations. 2. Establishes and implements goals and strategic objectives. 3. Manages the budget and approves expenditures. |
| 16136M2A | Manages staff and provides guidance for the day-to-day operations of a facility based on established policies and procedures for non Mechanical Services Groups | 1. Manages staff and provides guidance for maintenance on facilities. 2. Ensures staff and facilities users adhere to organizational policies and procedures. 3. Collaborate with leadership on the budgeting for facilities needs. |
| 16136M3A | Provides leadership in one facilities service area to support the university's operations. | 1. Oversees the activities of the services group and provides direction. 2. Serves as a liaison to regulatory agencies and other outside constituents. 3. Partners with senior management on process improvements and special projects. 4. Ensures the University maintains compliance related to the service area. 5. Develops and administers policies. |
| 16136M4A | Directs the maintenance of facilities, including buildings, grounds, and equipment. | 1. Establishes facilities policies and procedures. 2. Provides leadership in the creation of both short-term and long-term goals. 3. Directs procurement, generation and operation of all utilities and utility systems. |
| 16140O1A | Assists patrons with golf course operations. | 1. Responsible for operation of golf course equipment. 2. Performs routine preventative maintenance of equipment. 3. Possesses basic knowledge of weed, disease, and insect issues in turf and can relay that information to management. 4. Identifies issues related to playability and resolves or escalates those issues to management. |
| 16140O2A | Responsible for maintenance and golf course operations. | 1. Responsible for operation of golf course equipment. 2. Performs routine and non-routine preventative maintenance of equipment. 3. Possesses basic to advanced knowledge of weed, disease, and insect issues in turf and can relay that information to management. 4. Identifies issues related to playability and resolves or escalates those issues to management. |
| 16140O3A | Supports daily operations through the maintenance of equipment. | 1. Maintain and repair all turf equipment pertaining to gas/diesel/electric powered mower and carts. 2. Working knowledge of hydraulic and electrical systems. 3. Responsible for the management of parts inventory and all ordering related to equipment maintenance. 4. Responsible for all cutting unit setup, routine reel grinding, rotary sharpening, and the daily quality of cut. |
| 16140M1A | Supervises the maintenance of the golf course, grounds, and equipment. | 1. Assists in managing, coordinating, and planning grounds maintenance work by preparing regular schedules for irrigation, mowing, fertilization, pesticide application, and other agronomic practices. 2. Assists in reviewing and evaluating current procedures and makes recommendations to increase efficiency, productivity, and reduce operating costs. 3. Identifies turfgrass disease, weed types, and insect types and determines the appropriate chemical application strategy for resolving the issue. 4. Responsible for weekly/monthly reports and chemical logs. |
| 16140M1B | Responsible for the supervision of the golf course. | 1. Assists in management of golf operations at The Ole Miss Golf Course. 2. Hiring, scheduling and supervision of a designated support staff (cart staff, etc.) within the organization. 3. Assists in management of golf operations to include merchandising, tournaments, inventory, cart fleet, marketing purchasing, etc. 4. Administration of monthly billing, accounts payable, and payroll time entry, etc. |
| 16140M2A | Responsible for the management and operations of the golf course. | 1. Manages golf course operations at The Ole Miss Golf Course. 2. Implement and manage golf shop/course operational policies/procedures, staff, customer service management, fee structures, marketing, planning of facility improvements and efficiencies. 3. Budget management/recommendations and collection of all golf course revenues. |
| 16140M2B | Manages the maintenance of the golf course, grounds, and equipment. | 1. Responsible for the day-to-day course and environmental conditions of the facility. 2. Extensive knowledge of cultural and agronomic practices related to turfgrass and putting green management. 3. Communicate with pro shop, membership, public play, and golf team on course conditions as they evolve. 4. Ability to apply the rules of golf for daily play. 5. Utilize integrated pest management and best management practices to grow the facility in an environmentally responsible way. |
| 16143O1A | Assists in maintaining lawns, planting beds, and general landscaping; ensures that roadways, parking lots, and walkways are clear in order to meet institution's groundskeeping standards. | 1. Installs and maintains the health of new and existing plants and landscape using a variety of vehicles and equipment. 2. Maintains clean and clear lawns, walkways, roadways, and parking lots to ensure they are free of debris, litter, snow, and ice. 3. Assists with landscaping projects. 4. Assists in campus waste collection and football gameday clean up. |
| 16143O2A | Responsible for maintaining lawns, planting beds, and general landscaping; ensures that roadways, parking lots, and walkways are clear in order to meet institution's groundskeeping standards. | 1. Installs, propagates, and maintains the health of new and existing plants and landscape using a variety of vehicles and equipment. 2. Possesses intermediate plant and tree identification. 3. Constructs lawn and landscaping projects, including soil grading, seeding, and sodding. 4. Identifies and acts to remedy plant diseases and insect damage. 5. Performs preventative maintenance on equipment. 6. Assists in campus waste collection and football gameday clean up. |
| 16143O2B | Operates, maintains and repairs existing irrigation systems to ensure adequate moisture for plantings. | 1. Sets and maintains automatic irrigation systems to run systematically according to the landscape care program. 2. Uses basic electrical and plumbing skills to troubleshoot and repair underground electric sprinkler/irrigation systems. 3. Assists with identifying the location of irrigation systems. 4. Responsible for identifying moisture related issues in the soil and adjusting irrigation schedules/distribution accordingly |
| 16143O3A | Responsible for all campus waste collection and the operation of a garbage truck. | 1. Drives and operates commercial trucks. 2. Collects waste or recycling materials for disposal. 3. Performs preventative maintenance on equipment. |
| 16143O3B | Serves as a lead in the maintenance of lawns, planting beds, and general landscaping; ensures that roadways, parking lots, and walkways are clear in order to meet institution's groundskeeping standards. | 1. Provides direction to team in absence of supervisor. 2. Helps generate work load and lists of future landscaping needs. 3. Provides training to subordinates. 4. Possesses advanced tree and plant identification. 5. May oversee projects in the absence of the supervisor. |
| 16143O3C | Assists in the planning and construction of special campus projects. | 1. Maintains inventory of irrigation supplies. 2. Provides direction and obtains quotes from outside contractors for installs. 3. Generates workload, determines priorities, and anticipates future needs. 4. Provides training and direction to staff members. 5. identifies moisture related issues in the soil and adjusting irrigation schedules/distribution accordingly. |
| 16143O3D | Performs chemical applications to ensure proper care and treatment. | 1. Identifies weeds and diagnoses plant diseases. 2. Selects and properly mixes, prepares and applies appropriate herbicide/insecticide. 3. Follows product/state guidelines to eliminate weed and ornamental plant problems. |
| 16143M1A | Directs and coordinates activities of workers engaged in landscaping, gardening, groundskeeping, and tree pruning activities to ensure completion of grounds work assignments; may assist in planning and implementing landscaping projects. | 1. Plans and directs the day-to-day operational activities of various lawn and landscape projects and staff. 2. Schedules and monitors staff and assists with basic training. 3. Assists with organizing the layout of planting sites, plant and material selection, research and evaluate new materials and equipment. 4. Installs, propagates and maintains the health of new and existing plants and landscape using a variety of vehicles and equipment. 5. Oversees and collaborates in the planning of football gameday clean up. |
| 16143M3A | Directs and coordinates activities of supervisors engaged in coordinating landscaping, gardening, groundskeeping, and tree pruning employees to ensure completion of grounds work assignments; may assist in planning and implementing landscaping projects. | 1. Oversees the supervisors and day to day operations for the department 2. Plans and directs the day-to-day operational activities of entire groundskeeping staff/supervisors. 2. Schedules and monitors supervisors. 3. Oversees organizing the layout of planting sites, plant and material selection, research and evaluate new materials and equipment. 4. Oversees installations, propagations, and maintenance for the health of new and existing plants and landscape using a variety of vehicles and equipment. 5. Oversees and collaborates in the planning of football gameday clean up. |
| 16163O1A | Completes mail processing and distribution related duties for incoming and outgoing mail according to best practice. | 1. Completes mail shipment/delivery transactions and associated activities. 2. Investigates and troubleshoots lost or misdirected mail items. 3. Processes notifications to appropriate entities to relay delivery status and provide excellent customer service. |
| 16163O2A | Provides customer service, establishes production schedules, tracks print job statuses for printing and reproduction, and inspects finished product quality to ensure timely and high quality reproduction and printing services for customers. | 1. Serves as an initial point of contact for individuals providing basic information about printing services and addressing needs. 2. Establishes production schedules and tracks print job progress to meet deadlines and ensure completion. 3. Directs production workflow by assigning incoming print jobs and consolidating print projects. 4. Reviews orders for accurate funding information and enters billing into database. 5. Serves as a subject matter expert to print group regarding print processes and technologies. |
| 16163M1A | Oversees the operations of and completes mail processing and distribution related duties for incoming and outgoing mail. | 1. Instructs and directs mail and printing personnel. 2. Inspects products prior to packaging to ensure all specs meet expectations. 3. Manages mail shipment and delivery transactions and associated activities. 4. Communicates production adjustments to staff as needed. 5. Tracks inventory levels and places replenishment orders. |
| 16164O1A | Assists in the inspection, maintenance, and repair of basic equipment and facilities to ensure property meets established standards. | 1. Utilizes equipment to repair and maintain standard machinery, equipment and facility property to prevent damage and ensure optimal operation. 2. Performs routine facility inspections and preventive maintenance. 3. Conducts initial survey of plumbing, carpentry, HVAC, painting, and/or welding. Repairs if possible and makes referrals to trades as necessary. 4. Orders repair parts through Facilities Management storeroom system. |
| 16164O2A | Inspects, maintains, and repairs specialized equipment and facilities to ensure property meets established standards. | 1. Utilizes specialized equipment to repair and maintain complex machinery, equipment and facility property to prevent further damage and ensure optimal operation. 2. Performs routine and non-routine facility inspections. 3. Troubleshoots, escalates and documents issues according to established policies and procedures. 4. Researches and orders repair parts through the Facilities Management storeroom process. 5. Repairs if possible and makes referrals to trade shops as necessary. |
| 16164M1A | Supervises facilities maintenance operations for a unit and provides guidance to staff. | 1. Oversees the daily operations and completion of maintenance work order by staff. 2. Guides and assists staff with complex tasks and performs quality inspections of work as needed. 3. Oversees routine to mid-level technical maintenance request and repairs. |
| 16168O2A | Patrols institution parking areas in enforcement of institutional regulations pertaining to vehicle parking policies. | 1. Assists visitors, students and staff with guidance on parking or other related information. 2. Issues citations for parking violations. 3. Advises on enforcement of parking rules and regulations. |
| 16168O2B | Provides communication and guidance to internal and external sources for the Parking and Transportation Department. | 1. Leverage radio and telephone system to provide guidance to internal and external sources. 2. Monitors parking conditions using video resources. 3. Responds to requests, retrieves, and relays information using relevant parking management systems. 4. Updates and maintains documentation pertaining to communication and departmental information and activities. 5. Maintains departmental knowledge related to parking rules and regulations and communicates with customers during relevant events (vehicle immobilizations, towing, hazards and forced relocations). 6. Communicates information to law enforcement as needed. |
| 16168O2C | Operates institutional vehicles which transport packages, material, and/or personnel in a pick up and delivery capacity to support university transportation needs. | 1. Transport passengers over specified routes to local or distant points per specified schedules. 2. Drives University vehicles to transport materials. 3. Identifies and reports damaged equipment and products to the appropriate entities. |
| 16168O3A | Supervises and provides guidance to staff responsible for the university parking system and patrol functions. | 1. Directs, supervises and assigns enforcement staff on duties and daily work assignments. 2. Issues citations for parking violations. 3. Communicates information to law enforcement as needed. 4. Oversees assigned staff performance, training, hiring, and addresses staff issues. 5. Tabulates and analyzes enforcement productivity for assigned staff. 6. Assesses parking rules and regulations, reviews citations, and consults with peers on issues and policies. |
| 16168P2A | Oversees a fleet of vehicles, supervises drivers, coordinates vehicle rentals, and ensures the safe and efficient transportation of materials and personnel. | 1. Coordinate scheduling and deployment of vehicles and drivers to meet the institution's transportation needs. 2. Supervise a team of drivers, providing guidance and training. 3. Facilitate the rental of vehicles to departments within the institution, managing reservation requests, vehicle availability, and associated paperwork. 4. Plan and coordinate transportation logistics for the delivery of materials, equipment, and personnel. 6. Maintain accurate records of vehicle usage, mileage, and maintenance schedules, ensuring compliance with regulatory requirements and safety standards. 7. Monitor transportation expenses and budgetary allocations, seeking cost-effective solutions and identifying opportunities for operational improvements. |
| 16168M2A | Manage daily operations of Parking and Transportation Services – Services Section to assure efficient customer service; implement unit policies, procedures, and goals to ensure operations are aligned effectively. | 1. Supervises the day-to-day operations of parking services, which includes employee scheduling, work assignments, communication, and personal development. 2. Analyzes, makes recommendations, and implements changes and improvements to existing standards, policies, and procedures. 3. Evaluates existing strategy and makes recommendations to leadership for program enhancement. 4. Engage in problem solving with constituent groups across campus. |
| 16168M3A | Provides direction in the operations of the Parking and Transportation services | 1. Plans, develops, and implements policies. 2. Serves as the department liaison/representative for campus projects. 3. Ensures fiscal compliance and oversees department administrative affairs. 4. Oversees all aspects of transportation services and parking maintenance. |
| 16182P3A | Fabricates research equipment and provides consultation regarding feasibility of design to support institutional research. | 1. Design research equipment by consulting with research personnel. 2. Fabricate research equipment using CNC, manual tools and other equipment. 3. Perform quality control checks on shop-produced equipment. 4. Advise scientists regarding feasibility and practicality of design prototypes. 5. Operates lathes, milling machines, drills, welding, soldering equipment, and woodworking machines. 6. Performs related or similar duties as required or assigned. |
| 16182P3B | Researches, designs, and develops tools, engines, machines, controls, equipment, and mechanical processes to support University operations. | 1. Oversees production, installation, operations, maintenance, repair, and/or development of new or existing systems. 2. Works closely with other areas to obtain optimum utilization of equipment. 3. Provides input for procurement of materials. |
| 16182P3C | Design and modifies highly intricate and precise scientific equipment, industrial equipment, and mechanical systems. Maintains and modifies standard laboratory and specialized research equipment or instrumentation to be used in laboratory and other research environments. | 1. Designs, develops, tests and maintains highly specialized instruments and mechanical systems. 2. Analyzing data and recommends protocol changes to assure quality and align with the strategic plan and unit objectives. 3. Supports the selection of materials and components with respect to physical properties, cost and established guidelines. 4. Prepares grant and contract proposals according to established guidelines and requirements. 5. Serves as the subject matter expert and unit liaison relaying technical information and developments to internal and external stakeholders. |
| 16184O1A | Receives communication and directs appropriate personnel into responsive action. | 1. Monitors radio channels and dispatch request lines. 2. Serves as the initial point of contact for requests for emergency service. 3. Evaluate the nature and extent of the emergency and provide guidance as necessary. 4. Manage logs of calls and dispatches and shares information with response team as needed. |
| 16184O3A | Examines buildings to assess and detect fire hazards and ensure that federal, state, and local fire codes are being met. | 1. Conducts inspections and enforcement procedures in accordance with the state and local fire codes. 2. Respond to complaints regarding fire code violations and fire hazards. 3. Supports arson investigations involving University owned property. |
| 16184O3B | Installs, maintains and services fire alarm systems for the University. | 1. Installs, troubleshoots, repairs, maintains, and programs fire alarm systems. 2. Manages service calls and inspections. 3. Analyzes blueprints and manufacture's installation manuals on fire alarm systems and other related electrical systems. |
| 16184P2A | Manages energy conservation efforts, provides conservation education and training to the university community. | 1. Develops and implements a comprehensive energy conservation and management program to reduce overall consumption and costs. 2. Monitors and analyzes energy consumption and costs. 3. Provides education and training to the university community as it relates to energy conservation and management. |
| 16184P2B | Identifies and develops plans to address safety issues, provides consultation and tracks and manages cases in a specific area of specialty to ensure all work, recreation, and research is performed safely and in compliance will all applicable federal, state, and local regulations and standards. | 1. Manages chemical hazardous waste procedures, including classification, packaging, shipping, disposal, and record keeping services. 2. Identifies operational and safety issues and develops improvement plans and standard operating procedures. 3. Provides knowledge and guidance to internal and external stakeholders in a specialized area of safety such as, but not limited to: biosafety, chemical, hazardous materials, , radiation, and OSHA. 4. Directs logistical activities, allocates resources and investigates components of specific health and safety cases. 5. Communicates findings to necessary stakeholders. |
| 16184P2C | Coordinates and oversees the management of a comprehensive radiological safety program. | 1. Maintains inventory of radioactive materials, measurements, devises, and other related equipment. 2. Coordinates and oversees the shipping of hazardous materials on common carriers 3. Performs radiological surveys. |
| 16184P3A | Develops, coordinates, and implements a variety of safety and staff development programs. | 1. Develops, implements, and coordinates workplace safety programs. 2. Oversees and coordinates training and staff development. 3. Conducts environmental/safety assessments. |
| 16184M2A | Conducts inspections to assure compliance with applicable national, state and local building, fire and safety codes, and standards. | 1. Applies regulations, standards, and sound fire prevention practices to detect hazardous operations and conditions. 2. Provides fire and safety education programs. 3. Reviews building plans and specifications to evaluate fire resistance, segregation of hazardous areas and occupancy. |
| 16184M3A | Supervises staff, reviews quality of staff consultations, and guides the development and implementation a safety program in a specific area; ensure all work, and research is performed safely and in compliance with all applicable federal, state, and local regulations and standards. | 1. Supervises the daily operations of unit staff and provides direction and expectations for workflows. 2. Consults with customers and serves as the main point of contact for internal and external stakeholders. 3. Guides the development and implementation of a safety program that aligns with strategic goals. 4. Identifies operational and safety issues and develops improvement plans and standard operating procedures. |
| 16185O1K | Assists experienced specialists in the installation, modification, and repair of high voltage electrical distribution systems, facilities, and related systems. | 1. Assists in the installation and repairs of electrical equipment and circuits. 2. Assists in the maintenance of power lines and streetlights. 3. Performs related or similar duties to support experienced specialists. |
| 16185O1A | Assists experienced mechanics in performing preventative maintenance as well as minor and major mechanical repairs on University vehicles and other mechanical equipment. | 1. Assists with preventive maintenance and mechanical repairs on University vehicles. 2. Prepares and maintains a written log of the service performed. 3. Performs related or similar duties to support experienced mechanics. |
| 16185O1B | Assists experienced carpenters in carpentry and masonry work which includes the planning, laying out, constructing, and repairing temporary and permanent buildings, exterior and interior. | 1. Assists with construction and remodeling projects. 2. Assists in the installation and repairs of windows, doors, partitions, floors, and ceilings. 3. Operates woodworking equipment and machines. |
| 16185O1C | Assists in the maintenance and repairs on facility electrical systems. | 1. Assists with the maintenance of electrical systems and components. 2. Supports in installing wiring, conduit, and electrical apparatus in buildings. 3. Performs related or similar duties to support experienced Electrician. |
| 16185O1D | Assists with general labor and/or basic maintenance tasks and manual labor duties, which may include basic tool operations, driving vehicles, moving and delivering equipment. | 1. Assists with a variety of general maintenance tasks and manual labor duties. 2. Assists with moving and/or arranging furniture and equipment. 3. Performs related or similar duties to support experienced workers. |
| 16185O1E | Assists in the installation, repair and maintenance of industrial and commercial generators. | 1. Assists in the diagnoses, troubleshooting, and repair of power generation assemblies. 2. Provides support for the scheduled inspections on equipment. 3. Maintains accurate records of all services performed. |
| 16185O1F | Assists experienced technicians in the Installation, maintenance, and repair of heating, ventilating, and air conditioning (HVAC) systems. | 1. Assists in the troubleshooting, diagnosis, and repair of air conditioning and multi-zone heating and cooling systems. 2. Performs related or similar duties to support experienced technicians. |
| 16185O1G | Assists experienced technicians in the installation, maintenance, and repair of various digital and pneumatic building control systems, HVAC systems, and automatic/ADA door systems. | 1. Assists with troubleshooting digital circuits. 2. Assists in the Installation, calibration, and repairs of pneumatic control systems. 3. Assists in the maintenance of mechanical HVAC equipment. |
| 16185O1H | Assists in the installation, repair and replacement of locks and locking devices. | 1. Assists with repairing locks and installing and repairing door closures. 2. Supports locksmith in cutting, coding, and issuing new keys. 3. Performs related or similar duties to support experienced locksmith. |
| 16185O1I | Assists in painting University buildings, areas, and equipment. | 1. Assists in painting University buildings, areas, and equipment. 2. Prepares surfaces prior to painting. 3. Performs related or similar duties to support experienced painter. |
| 16185O1J | Assists experienced plumbers in the installation and repair of water, steam, and gas systems. | 1. Assists with the installation, connection, and testing of plumbing fixtures. 2. Performs related or similar duties to support experienced plumbers. |
| 16185O1L | Assists in the production of signs, banners and name plates, as well as the construction of frames. | 1. Assists in the production of signs, banners, nameplates and frames. 2. Maintains necessary records of sign and frame requests. 3. Performs related or similar duties to support experienced Sign Makers. |
| 16185O1M | Assists in the operation and maintenance of a wastewater treatment plant, sewer lift stations, domestic water treatment facilities and swimming pools. | 1. Assists with preventive maintenance and repairs to equipment and machinery. 2. Assists in testing water to determine proper functioning of treatment process. 3. Maintains a daily log. |
| 16185O2A | Serves as an experienced mechanic and performs preventative maintenance as well as minor and major mechanical repairs on University vehicles and other mechanical equipment. | 1. Services and maintains mechanical equipment and University vehicles. 2. Repairs electrical systems such as alternators, starters, wiring problems, etc. 3. Recommends the replacement of or the purchase of equipment, parts, and supplies. |
| 16185O2B | Serves as an experienced carpenter focused on the planning, laying out, constructing, and repairing temporary and permanent buildings, exterior and interior. | 1. Performs experienced level carpentry for construction and remodeling projects. 2. Installs and repairs windows, doors, partitions, floors, and ceilings. 3. Operates woodworking equipment and machines. |
| 16185O2C | Repairs ADA doors and works on installation of specialized doors. | 1. Evaluates installation/service requirements for each job. 2. Installs ADA doors using appropriate tools, hardware and equipment. 3. Service automatic handicap doors. |
| 16185O2D | Provides general labor and/or basic maintenance tasks and manual labor duties, which may include basic tool operations, driving vehicles, moving and delivering equipment. | 1. Coordinates and assists with moving and/or arranging furniture and equipment. 2. Responsible for the cleaning of grounds after special events; arranges furniture, stages, and seating for special events. 3. Operates trucks, tractors, front-end loaders and forklifts, when required in performance of duties. |
| 16185O2E | Installs, repairs and maintains industrial and commercial generators. | 1. Diagnoses, troubleshoots, repairs and performs maintenance on equipment according to standard procedures. 2. Analyzes voltage requirements. 3. Performs scheduled inspections on equipment. |
| 16185O2F | Installs, maintains, and repairs heating, ventilating, and air conditioning (HVAC) systems to ensure proper operation of equipment. | 1. Monitors, tests, maintains and repairs HVAC systems, related equipment and controls according to established policies and procedures. 2. Receives, prioritizes and responds to service requests according to established timelines and policies. 3. Identifies, troubleshoots, triages and escalates system problems, equipment malfunctions and repair needs. 4. Performs scheduled preventative and routine maintenance and documents activity on equipment and systems to ensure optimal and safe operation. |
| 16185O2G | Serves as an experienced technician focused on the installation, maintenance, and repair of various digital and pneumatic building control systems, HVAC systems, and automatic/ADA door systems. | 1. Troubleshoots digital circuits and associates programming. 2. Installs, calibrates, maintains, troubleshoots and repairs pneumatic control systems. 3. Maintains mechanical HVAC equipment. |
| 16185O2H | Serves as an experienced Locksmith focused on the installation, repair and replacement of locks and locking devices. | 1. Repairs locks and installs and repairs door closures. 2. Cuts, codes, and issues new keys. 3. Provides guidance to less experienced team members. |
| 16185O2I | Responsible for operating machine tools and equipment to build or repair precision tools using technical drawing and instructions. | 1. Operates and maintain industrial machines. 2. Produces precision tools. 3. Interprets technical drawings and instructions. 4. Ensures that all operations adhere to safety protocols. 5. Checks that all equipment produced works correctly. |
| 16185O2J | Paints University buildings, areas, and equipment. | 1. Paints University buildings, areas, and equipment. 2. Prepares surfaces prior to painting. 3. Mixes, blends, and matches paint and stains to proper color and consistency. |
| 16185O2K | Serves as an experienced plumber focused on the installation and repair of water, steam, and gas systems. | 1. Installs, connects, and tests plumbing fixtures. 2. Determines routing of pipe and location of plumbing fixtures, accessories and equipment. 3. Ensures compliance with state and local codes. |
| 16185O2L | Serves as an experienced specialists focused on the installation, modification, and repair of high voltage electrical distribution systems, facilities, and related systems. | 1. Installs, modifies, maintains, and repairs electrical equipment and circuits. 2. Constructs and maintains power lines and streetlights. 3. Responds to emergency calls and repairs electrical systems as necessary. |
| 16185O2M | Responsible for the production of signs, banners and name plates, as well as the construction of frames. | 1. Produces signs, banners, nameplates and frames, and installs items according to department requests. 2. Sets up and operates computerized sign maker for vinyl cutting plotter and engraving machine. 3. Maintains necessary records of sign and frame requests. |
| 16185O2N | Serves as an experienced operator in the operation and maintenance of a wastewater treatment plant, sewer lift stations, domestic water treatment facilities and swimming pools. | 1. Performs preventative maintenance and repairs to equipment and machinery. 2. Measures, weighs, and applies chemicals to the treatment process. 3. Tests wastewater and water to determine proper function of treatment. 4. Under instruction from a licensed water operator, tests water to determine proper functioning of treatment process. |
| 16185O3E | Serves as a lead worker focused on general labor and/or basic maintenance tasks and manual labor duties, which may include basic tool operations, driving vehicles, moving and delivering equipment. | 1. Coordinates and assists with moving and/or arranging furniture and equipment. 2. Assists in the daily operations as a team lead. 3. Inspects completed work and implements any needed modifications. |
| 16185O3A | Serves as a lead mechanic and performs preventative maintenance as well as minor and major mechanical repairs on University vehicles and other mechanical equipment. | 1. Services and maintains mechanical equipment and University vehicles. 2. Assists in the daily operations of the shop as a team lead. 3. Inspects completed work and implements any needed modifications. |
| 16185O3B | Performs maintenance and repairs on facility electrical systems. | 1. Installs wiring, conduit, and electrical apparatus in buildings. 2. Maintains electrical systems and components. 3. Constructs and maintains power lines and streetlights. 4. Interprets blueprints, wiring, and technical instructions. 5. Diagnoses and corrects electrical systems and equipment malfunctions. |
| 16185O3C | Serves as a lead carpenter focused on the planning, laying out, constructing, and repairing temporary and permanent buildings, exterior and interior. | 1. Performs experienced level carpentry for construction and remodeling projects. 2. Installs and repairs windows, doors, partitions, floors, and ceilings. 3. Inspects completed work and implements any needed modifications. |
| 16185O3D | Performs complex maintenance and repairs on facility electrical systems; provides guidance to less experienced staff. | 1. Plans layout of wiring and installs wiring, conduit, and electrical apparatus in buildings. 2. Installs and monitors performance of installed electrical equipment for hazards, adjustments, or replacement. 3. Leads, guides, and/or trains other electricians in applicable procedures and techniques. 4. Promotes continuous improvement of workplace safety and environmental practices. |
| 16185O3F | Serves as a lead technician focused on the Installation, maintenance, and repair of heating, ventilating, and air conditioning (HVAC) systems. | 1. Leads entry level HVAC technicians in troubleshooting, diagnosis, and repair of air conditioning and multi-zone heating and cooling systems. 2. Develops heating, ventilating, and air conditioning (HVAC) system modification plans and estimates jobs for remodel activities. 3. Creates preventive maintenance checklists for new equipment. 4. Recommends system modifications for remodel projects in accordance with applicable regulations. |
| 16185O3G | Serves as a lead technician focused on the installation, maintenance, and repair of various digital and pneumatic building control systems, HVAC systems, and automatic/ADA door systems. | 1. Provides daily support and routine maintenance for various instrumentation controls. 2. Coordinates and plans internal projects. 3. Recommends and implements changes to improve existing processes. 4. Serves as a team lead for instrumentation and control processes. |
| 16185O3H | Serves as a lead painter focused painting University buildings, areas, and equipment. | 1. Paints University buildings, areas, and equipment. 2. Assists in the daily operations of the paint shop as a team lead. 3. Inspects completed work and implements any needed modifications. |
| 16185O3I | Serves as a lead plumber focused on the installation and repair of water, steam, and gas systems. | 1. Installs, connects, and tests plumbing fixtures. 2. Assists in the daily operations of the plumbing shop as team lead. 3. Provides technical assistance and guidance to assigned personnel. |
| 16185O3J | Serves as a lead specialists focused on the installation, modification, and repair of high voltage electrical distribution systems, facilities, and related systems. | 1. Installs, modifies, maintains, and repairs electrical equipment and circuits. 2. Constructs and maintains power lines and streetlights. 3. Recommends and implements changes to improve existing processes. 4. Provides technical guidance and direction as a team lead. |
| 16185O3K | Serves as a team lead focused on the production of signs, banners and name plates, as well as the construction of frames. | 1. Supervises the work of other Sign Makers within the department. 2. Meets with customers to determine product specifications and creates an estimate of time and material. 3. Creates graphics and builds out signs, banners, nameplates and frames. 4. Inspects completed work and implements any needed modifications. |
| 16185O3L | Serves as a lead Locksmith focused on the installation, repair and replacement of locks and locking devices. | 1. Repairs locks and installs and repairs door closures. 2. Assists in the daily operations of the locksmith shop as a team lead. 3. Inspects completed work and implements any needed modifications. |
| 16185O3M | Serves as an experienced operator in the operation and maintenance of a wastewater treatment plant, sewer lift stations, domestic water treatment facilities and swimming pools. | 1. Performs preventative maintenance and repairs to equipment and machinery. 2. Measures, weighs, and applies chemicals to the treatment process. 3. Tests wastewater and water to determine proper function of treatment. 4. Maintains compliance records, prepares and submits mandated regulatory reports. |
| 16185M1A | Supervises and provides guidance to machinists who operate machine tools and equipment to build or repair precision tools using technical drawing and instructions. | 1. Provides supervision to machinists. 2. Serves as escalation point for complex tasks. 3. Interprets technical drawings and instructions. 4. Ensures that all operations adhere to safety protocols. 5. Fabricates research equipment using CNC, manual tools and other equipment. 6. Provides recommendations and cost estimates for new and/or replacement machines in the machine shop. |
| 16185M1B | Supervises staff focused on the installation, modification, and repair of high voltage electrical distribution systems, facilities, and related systems. | 1. Supervises daily operation of the Powerline Shop. 2. Orders and maintains all necessary equipment and materials. 3. Constructs and maintains high voltage power lines. |
| 16185M1C | Supervises staff focused on the planning, laying out, constructing, and repairing temporary and permanent buildings, exterior and interior. | 1. Supervises daily operation of Carpenter Shop. 2. Estimates jobs, requisition of supplies and materials, and keeps daily time sheets. 3. Provides technical assistance, guidance, and direction to subordinate personnel. |
| 16185M1D | Supervises staff focused on the maintenance and repair on facility electrical systems. | 1. Supervises daily operation of the Electrical Shop. 2. Plans and directs the work for subordinate employees. 3. Performs various personnel functions such as training, instructing, recommending hiring, termination, and discipline. |
| 16185M1E | Supervises staff focused on general labor and/or basic maintenance tasks and manual labor duties, which may include basic tool operations, driving vehicles, moving and delivering equipment. | 1. Performs supervisory responsibilities such as training and evaluation. 2. Plans and schedules work for subordinate employees. 3. Trains and instructs staff based on departmental procedure. |
| 16185M1F | Supervises staff focused on the Installation, maintenance, and repair of heating, ventilating, and air conditioning (HVAC) systems. | 1. Supervises daily operation of the HVAC Shop. 2. Oversees, plans, implements, and evaluates HVAC processes and equipment. 3. Ensures installations and repairs are in compliance with local, state, and federal regulations. 4. Trains and instructs staff in HVAC equipment and repair. |
| 16185M1G | Supervises staff focused on the installation, maintenance, and repair of various digital and pneumatic building control systems, HVAC systems, and automatic/ADA door systems. | 1. Supervises daily operation of the Instrumentation and Controls Shop. 2. Plans and schedules work for subordinate employees. 3. Trains and inspects work of subordinate personnel. 4. Requisitions materials and supplies, and maintains inventory. |
| 16185M1H | Supervises staff focused on the installation, repair and replacement of locks and locking devices. | 1. Supervises daily operation of locksmith shop. 2. Performs supervisory responsibilities such as training, assigning work, and evaluation. 3. Estimates costs of new construction, repair, and renovation projects. |
| 16185M1I | Supervises staff focused on painting University buildings, areas, and equipment. | 1. Supervises daily operation of the Paint Shop. 2. Plans, prioritizes, and schedules work to be completed. 3. Places orders for paint and necessary materials. 4. Writes specifications and participates in printing operations. |
| 16185M1J | Supervises staff focused on the installation and repair of water, steam, and gas systems. | 1. Supervises and participates in the installation, repair, assembly, and maintenance of plumbing systems. 2. Plans and schedules work for subordinate employees. 3. Requisitions materials, supplies, and maintains inventory. |
| 16185M1K | Supervises staff focused on preventative maintenance as well as minor and major mechanical repairs on University vehicles and other mechanical equipment. | 1. Performs supervisory responsibilities such as training and evaluation. 2. Plans and schedules work for subordinate employees. 3. Requisitions materials, supplies, and maintains inventory. |
| 16185M1L | Supervises staff focused on the operation and maintenance of a wastewater treatment plant, sewer lift stations, domestic water treatment facilities and swimming pools. | 1. Supervises the operations of the waste treatment laboratory, which includes conducting tests and analyzing results. 2. Inspects and maintains equipment and facilities, repairing equipment when necessary. 3. Performs supervisory responsibilities such as training, assigning work, and evaluation. |
| 16199O2A | Assesses stock supply and submits orders, verifies shipment receipt, and maintains shipping, receiving, and inventory records to ensure the unit has appropriate inventory. | 1. Tracks inventory levels and places replenishment orders following established vendor procurement procedures. 2. Inspects and inventories received items and processes notifications to appropriate entities. 3. Shelves inventory and maintains organization. 4. Generates inventory reports to account for available stock and usage. 5. Unloads truck deliveries and replenishes supplies. |
| 16199O3A | Assists in day-to-day operations and provides guidance to team in the absence of the supervisor. | 1. Coordinates deliveries and pickups. 2. Provides guidance to team members in the absence of the supervisor. 3. Performs administrative functions to support supervisor. 4. Generates inventory reports to account for available stock and usage. |
| 16199M1A | Supervises the daily operations of a warehouse which may include, but are not limited to, shipping and receiving, purchasing, costing, budget control, and inventory control. | 1. Manages staff responsible for the shipping, receiving, and inventory of received items. 2. Manages the daily operations and ensures work is performed in an efficient and timely manner. 3. Maintains space, equipment, and supplies; manages inventory, transfers, and product rotation. 4. Conducts periodic inventory audits and reconciles physical counts. 5. Assists in the annual budget planning process and regularly monitors expenditures. |
| 16199M2A | Manages all procurement activities and provides oversight for shipping and receiving, purchasing, costing, budget control, and inventory control. | 1. Manages staff responsible for the shipping, receiving, and inventory of received items. 2. Develops inventory procedures. 3. Determines requisition quality and quantity of items and reviews requisitions and bids to vendors. 4. Sets operating goals and objectives for the unit. 5. Responsible for the annual budget planning process and regularly monitors expenditures. |
| 17101O2A | Assists with routine clerical work and bookkeeping, such as documenting transactions, processing payments, and preparing invoices to ensure the accurate recording and reporting of financial transactions. | 1. Performs routine accounting activities such as receiving, processing, and updating of financial transactions for an organization or team. 2. Processes travel reimbursements, accounts receivable, payroll, and other similar financial transactions. 3. Processes orders, prepares invoices, and coordinates mailings. 4. Calculates, posts, reconciles, and verifies duties to obtain primary financial data. |
| 17101O3A | Assists with complex accounting support work and bookkeeping, such as documenting transactions, processing payments, and preparing invoices to ensure the accurate recording and reporting of financial transactions. | 1. Performs complex accounting activities such as receiving, processing, and updating of financial transactions for an organization or team. 2. Processes travel reimbursements, accounts receivable, payroll, and other similar financial transactions. 3. Calculates, posts, reconciles, and verifies duties to obtain primary financial data. 4. Collects payment and counsels internal stakeholders. 5. Provides guidance to accounting support staff members. |
| 17101P2A | Performs accounting and/or auditing duties and assists higher level accountants with general accounting work to ensure the accurate recording and reporting of a unit's financial transactions. May specialize in a specific field of accounting such as payroll, cash management, accounts payables/receivables, data control, and/or related fields. | 1. Develops, organizes, prepares and updates moderately complex financial statements, journals, accounts, ledgers and reports for various financial needs within an automated financial system to ensure accurate recording and reporting of financial transactions. 2. Analyzes financial reports, data and records, identifies discrepancies, investigates and recommends solutions as needed. 3. Develops and maintains automated financial systems, recommending controls to ensure system reliability and data integrity. 4. Audits reconciliations, journal entries, schedules, reports, and prepares working papers. 5. Provides budget information and projections based on existing data and established policies and procedures. |
| 17101P3A | Performs complex accounting duties, prepares financial and statistical reports, delivers training to staff, develops and manages complex budgets, and develops and documents controls for accounting systems to ensure the accurate recording and reporting of financial transactions. May specialize in a specific field of accounting such as payroll, cash management, accounts payables/receivables, data control, cost accounting, and/or related fields. | 1. Plans and executes the development, organization, preparation and updating of complex financial statements, journals, accounts, ledgers and reports for various financial needs within an automated financial system to ensure accurate recording and reporting of financial transactions. 2. Analyzes financial reports, data and records, identifies discrepancies, investigates and recommends solutions as needed. 3. Monitors automated financial systems, develops and documents controls to ensure system reliability and data integrity. 4. Audits reconciliations, journal entries, schedules and reports. 5. Develops and manages complex work unit budgets, analyzing funding sources, operational needs, budget trends and financial commitments. 6. Forecasts budget statuses and recommends corrective action. |
| 17101M2A | Manages financial operations (e.g., business, accounting, treasury) to ensure accurate, timely budgeting and financial reporting. May specialize in a specific field of accounting such as payroll, cash management, accounts payables/receivables, data control, and/or related fields. | 1. Manages the operation of an assigned area, such as cash management, accounts payables/receivables, data control, and/or related fields. 2. Maintains and monitors effective internal controls to ensure accurate financial information, safeguards University assets/resources, and complies with regulations, accounting standards, and University guidelines. 3. Supports in the development of methods, procedures, controls, systems, and standards for efficient, effective, timely and accurate operations. 4. Conducts general analysis and recommends and implements guidelines and procedures to improve related accounting and administrative functions. |
| 17101M4A | Directs accounting activities of the institution by managing personnel and providing guidance on the development of budgets and financial reports. Provides input for, and manages the implementation of, accounting policies and systems to ensure accurate, timely budgeting and financial reporting. | 1. Plans and directs accounting operations, coordinates data management and accounting reporting efforts. 2. Identifies, verifies and manages audits of financial charges, credits and payments. 3. Recommends, interprets, disseminates and implements unit-focused fiscal guidelines and procedures ensuring compliance with established rule, regulations and financial guidelines. 4. Participates in the development, maintenance and monitoring of automated accounting information systems and budgets. 5. Serves as the subject matter expert and liaison regarding accounting operations and functions, provides status updates on reporting and recommends process improvements. 6. Oversees implementation, upgrading, monitoring, and error resolution for financial systems. 7. Leads staff in planning and implementing of long-term and short-term strategies. 8. Coordinates and responds to internal and external financial and compliance audits, reviews, and surveys. |
| 17115P2A | Develops short and long term budgetary projections and operating budgets, and prepares financial reports. Provides support to directors and managers to ensure effective budget planning for department, college, program, or organization. | 1. Develops and monitors operating budget allocations and short and long-term budgetary projections. 2. Analyzes, identifies, and makes recommendations for cost savings and funding options in alignment with a unit's objectives and strategic initiatives. 3. Conducts program and budget research, analyzes data and prepares moderately complex financial reports in accordance with established procedures and regulations. 4. Assists in the development of operating guidelines and procedures to comply with regulations, institutional guidelines, and unit objectives. 5. Serves as a point of contact for staff, providing budgetary information and guidance, answers questions and responds to inquiries. |
| 17115P3A | Provides budget and policy analysis for complex organizational budgets containing a variety of funding sources and a large number of programs. Develops short and long term budgetary projections, annual operating budgets, and program cost analyses. | 1. Develops and monitors complex operating budget allocations and short and long-term budgetary projections. 2. Analyzes, identifies, and makes recommendations for cost savings and funding options by conducting research on diverse institutional data. 3. Conducts program and budget research, analyzes data and prepares complex financial reports in accordance with established procedures and regulations. 4. Recommends and develops operating guidelines and procedures to comply with regulations, institutional guidelines, and unit objectives. 5. Provides guidance and direction to other analysts on budgetary analysis and reporting activities. 6. Serves as a point of contact for staff, providing budgetary information and guidance, answers questions and responds to inquiries. |
| 17115M2A | Provides budget services within a college, program, or organization, and manages budget professionals to support accurate, actionable budgeting and efficient use of financial resources. | 1. Plans and directs staff implementation of budget initiatives, programs, guidelines and procedures to ensure compliance with applicable rules and regulations. 2. Serves as the subject matter expert to unit leadership and institutional stakeholders regarding budget operations and functions. 3. Analyzes, identifies and makes recommendations in budget planning to leadership. 4. Assists in the development, implementation, interpretation and monitoring of budgetary guidelines and procedures. |
| 17115M4A | Provides business services in multiple financial functional areas and manages budget professionals on complex, high-profile projects spanning across multiple institutional units to support accurate, actionable budgeting and efficient use of financial resources. This individual develops, implements, and interprets guidelines and controls the allocation of institutional funds to support the efficient use of funds across the system. | 1. Directs the development and administration of the institutional budget and large multi-unit budget projects including budget planning, guidelines, controls, procedures, forecasts and analysis. 2. Directs strategic budget planning initiatives and establishes institutional budget objectives to ensure appropriate use of financial, administrative, staffing resources, and alignment with the strategic plan in collaboration with institutional leadership. 3. Schedules logistics and secures resources to control the allocation of all institutional funds. 4. Serves as the institutional budget liaison among internal and external stakeholder groups providing organizational information and representing the interests of the institution. 5. Develops, implements, and interprets guidelines and controls the allocation of institutional funds to support the efficient use of funds across the institution. 6. Leads staff in planning and implementing of long- and short-term strategies. |
| 17138O2A | Assists with maintenance of financial records, monitoring of procurement card transactions, supports administrative processing, and provides customer service for staff and customers in an assigned program area to support program financial management. | 1. Monitors and organizes procurement transactions, fiscal records, reports, and affiliated materials, processes reimbursements and assigns funding codes in accordance with established rules, regulations and policies. 2. Tracks vendor reports, records and fund ledgers using existing tracking systems to ensure compliance with established rules and regulations. 3. Answers fiscal questions and provides information based on set materials and standards to various audiences, escalating complex issues to senior staff. 4. Monitors and tracks accounts receivable and accounts payable, as well as expenditures and receipts. |
| 17138O3A | Maintains financial records, monitors procurement transactions, provides administrative processing support, and provides customer service for staff and customers in an assigned program area to support program financial management. | 1. Monitors, organizes, and updates procurement transactions, accounts payable/receivable transactions, fiscal records and reports and affiliated materials, processes reimbursements and assigns funding codes in accordance with established rules, regulations and policies. 2. Tracks vendor reports, records and fund ledgers using existing tracking systems to ensure compliance with established rules and regulations. 3. Drafts communications and reports, maintains organization of varied records and secures resources for financial activities to provide administrative support within a specified work unit. 4. Answers fiscal questions and provides information based on set materials and standards to various audiences. |
| 17138P2A | Performs routine financial operational duties for a department, college, program, or unit under general oversight to ensure compliant, accurate, and timely financial resource management within the unit. | 1. Assists in providing routine financial operational support for a department, college, program, which may include monitoring, organizing, updating, and providing guidance on procurement transactions, accounts payable/receivable transactions, fiscal records and reports and affiliated materials; processes reimbursements and assigns funding codes in accordance with established rules, regulations and policies. 2. Tracks vendor reports, records, and fund ledgers using existing tracking systems to ensure compliance with established rules and regulations. 3. Reconciles assigned ledgers and clearing accounts in unit; recommend adjustments and escalates problems to higher levels. 4. Answers fiscal questions and provides information based on set materials and standards to various audiences. |
| 17138M2A | Performs routine financial operational duties for a department, college, program, or unit under general oversight to ensure compliant, accurate, and timely financial resource management within the unit. | 1. Assists in the development of strategic initiatives, operating guidelines, and procedures to comply with regulations, institutional policies, and objectives. 2. Supports oversight of cash management operations for unit, including compliance with security standards. 3. Performs basic audit functions for unit. 4. Provides routine management, oversight, and analysis of the unit budgets, escalating issues and concerns. 5. Approves financial documents and transactions for the unit, as delegated; review for compliance with policy and procedure as well as specific regulations and guidelines. 6. Manages staff to execute operations of the unit or program. |
| 17142P2A | Performs routine to moderately complex accounting with a focus on sponsored programs. Ensure the accurate recording and reporting of a unit's financial transactions. | 1. Reconcile grant and contract accounts and monitors sponsored programs budgets. 2. Develops, organizes, prepares and updates moderately complex financial statements, journals, accounts, ledgers and reports for financial needs related to sponsored programs. 3. Analyzes financial reports, data and records, identifies discrepancies, investigates and recommends solutions as needed. 4. Utilizes financial systems, recommending controls to ensure system reliability and data integrity. |
| 17142P3A | With a focus on grants, performs complex accounting duties, prepares financial and statistical reports, delivers training to staff, develops and manages complex budgets, and develops and documents controls for accounting systems to ensure the accurate recording and reporting of financial transactions. | 1. Reconciles large-scale grant and contract accounts and monitors complex grant budgets. 2. Plans and executes the development, organization, preparation and updating of complex financial statements, journals, accounts, ledgers and reports for various financial needs related to grants. 3. Analyzes financial reports, data and records, identifies discrepancies, investigates and recommends solutions as needed. 4. Monitors financial systems, develops and documents controls to ensure system reliability and data integrity. 5. Monitors and manages complex work unit budgets, analyzing funding sources, operational needs, budget trends and financial commitments. |
| 17142M2A | Manages sponsored programs accounting operations to ensure accurate and timely budgeting and financial reporting and supervision of staff. | 1. Manages the operation of grant accounting. 2. Maintains and monitors effective internal controls to ensure accurate financial information, safeguards University assets, and complies with regulations, accounting standards, and University guidelines. 3. Supports in the development of methods, procedures, controls, systems, and standards for efficient, effective, timely and accurate operations. 4. Conducts general analysis and recommends and implements guidelines and procedures to improve related accounting and administrative functions. 5. Participates in the development of training of staff. 6. Coordinates and responds to internal and external financial and compliance audits, reviews, and surveys related to sponsored programs. |
| 17169O2A | Processes payroll, receives employee payroll changes, and provides routine human resources information in order to ensure timely and accurate payroll transaction processing. | 1. Prepares and audits standard payrolls, and completes payroll transactions and changes, while adhering to established policies and procedures to meet anticipates deadlines. 2. Receives, responds to and resolves basic employee payroll questions and problems. 3. Counsels new, existing, and terminating employees on payroll options, timelines, taxes and deductions. |
| 17169O3A | Processes complex payroll transactions and human resources information in order to ensure timely and accurate payroll transaction processing. | 1. Completes payroll transactions and changes adhering to established policies and procedures to meet anticipates deadlines. 2. Responds to complex employee payroll questions and problems. 3. Counsels new, existing, and terminating employees on payroll options, timelines, taxes and deductions. 4. Provides guidance to less experienced staff members. |
| 17169P1A | Supports payroll processing in order to ensure timely and accurate payroll transaction processing. Maintains personnel records and assists with work unit operational guidelines development. | 1. Prepares, organizes, disseminates and processes payroll resources, communications and materials. 2. Prepares and audits standard work unit payrolls and completes payroll transactions and changes adhering to established guidelines and procedures to meet anticipated deadlines. 3. Receives, responds to and resolves routine employee payroll questions and problems. 4. Counsels new, existing, and terminating employees on payroll options, timelines, taxes and deductions. |
| 17169M2A | Manages the day-to-day payroll operations including work plan development, staff supervision, resource dissemination, and payroll auditing in order to ensure timely and accurate payroll processing. | 1. Develops and schedules unit payroll operational work plans. 2. Assists in preparation, organization, dissemination and processing of payroll resources, communications, and materials. 3. Prepares and audits standard work unit payrolls, and completes payroll transactions and changes, adhering to firm deadlines. 4. Represents unit/program at institutional payroll workshops, informational meetings and training sessions. 5. Assists with the development, implementation, interpretation, and revision of work unit payroll guidelines and procedures according to institutional and legal rules and regulations. |
| 17169M4A | Directs strategic efforts of university payroll programs, oversees payroll communication efforts, enhances administrative procedures and liaises with key stakeholders in support of accurate and timely delivery of payroll information. | 1, Develops, implements, and evaluates payroll options and plans to align with strategic initiatives and unit objectives, identifies opportunities for improvement and makes recommendations to leadership. 2. Serves as university liaison with internal and external stakeholders and vendors, providing organizational information and representing the interests of the university. |
| 17173O2A | Provides procurement support by preparing purchase orders and maintaining procurement records. | 1. Drafts, organizes, updates and disseminates formal procurement records and purchase orders to the appropriate entities according to established guidelines and procedures. 2. Answers questions or provides information regarding purchasing to various individuals and groups based on set material or standards. 3. Ensures goods and services are received and distributed in a timely manner. |
| 17173O3A | Provides guidance to procurement support staff in preparing purchase orders and maintaining procurement records. | 1. Drafts, organizes, updates and disseminates formal procurement records and purchase orders to the appropriate entities according to established guidelines and procedures. 2. Answers complex and escalated questions; provides information regarding purchasing to various individuals and groups based on set material or standards. 3. Provides guidance to less experienced staff members. |
| 17173P1A | Reviews and processes purchasing requests from departmental staff for products and/or services, in accordance with established University guidelines and procedures. Prepares procurement documentation and interacts with vendors and staff on day-to-day procurement matters. | 1. Reviews purchasing requests and related documents received from departmental staff to ensure compliance with established University procurement guidelines and procedures. 2. Assists in preparing procurement bid specifications and proposal scope of work statements. 3. Validates and reconciles or refers vendor payment discrepancies as appropriate. 4. Maintains vendor files and procurement information. 5. Provides routine advice and support to staff on procurement process and documentation issues; may provide assistance in user training and problem resolution. |
| 17173P2A | Researches, negotiates, creates, and submits purchasing requests for enterprise level procurements. Administers procurement contracts and communicates with vendors on day-to-day matters. | 1. Researches suppliers, products and services, assesses market condition, identifies source options and makes recommendations for enterprise level procurements. 2. Prepares procurement bid specifications and proposal scope of work statements. 3. Drafts, submits and communicates outcomes of purchasing requests. 4. Interacts with contracted vendors and staff to coordinate, facilitate, and resolve day-to-day procurement matters. 5. Answers questions and provides guidance regarding specific commodities and service areas to various individuals and groups. |
| 17173M1A | Oversees purchasing, inventory, and procurement operations to enforce institutional guidelines and support standardization, cost reduction across functions, and compliance to procurement policies. | 1. Coordinates purchasing and procurement operations, and ensures that products and services are properly received, inspected, stored, distributed and transported so that timely payment is initiated. 2. Reports on inventory, costs, invoicing, and billing, maintaining all necessary records in accordance to guidelines. 3. Reviews and recommends purchase orders with appropriate staff, faculty or administrative unit. 4. May assist managers in development of operational until budgets. 5. Defines, establishes and implements procedures and methods of operations to more effectively utilize resources. 6. Supervises and coordinates the day-to-day activities of a staff and resolves personnel issues. |
| 17173M2A | Plans, directs, and monitors procurement operations and assists in strategic planning of procurement program activities to support standardization, cost reduction across functions, and compliance to procurement policies. | 1. Oversees the research of suppliers, products and services, market condition assessments, and sourcing options for enterprise level procurements to ensure alignment with strategic initiatives and institutional objectives. 2. Assists in the development of strategic initiatives and operating guidelines and procedures to comply with regulations, institutional guidelines, and objectives. 3. Prioritizes and coordinates large scale procurement efforts across multiple functional areas. 4. Reviews, negotiates and makes recommendations to institutional leadership regarding complex, strategic and costly institutional contracts. 5. Plans and directs operational functions and coaches staff. |
| 17173M4A | Plans, directs, and monitors purchasing functions and leads the identification of strategic opportunities to support operational excellence in procurement and compliance to procurement policies. | 1. Directs strategic planning initiatives, identifies strategic sourcing opportunities and establishes unit objectives to ensure appropriate use of financial, administrative, staffing resources, and alignment with the strategic plan. 2. Develops, implements and monitors procurement programs to ensure alignment with strategic initiatives and institutional objectives. 3. Directs the negotiation, prioritization and logistics of large scale procurement efforts across multiple functional areas. 4. Represents the procurement perspective among internal and external stakeholder groups presenting organizational information, business cases disseminating status updates and representing the interests of the unit. 5. Leads staff in planning and implementing of long- and short-term strategies. |
| 17195P2A | Performs routine to moderately complex financial analysis, internal and external reporting, and tax research; supports leaders to ensure accurate and timely filing of tax returns, reports, and payments for the institution and affiliate organizations. | 1. Develops, organizes, prepares and updates tax planning, filing, reporting, and payment activities for the University. 2. Analyzes financial data and develops reports to identify taxable assets, forecast tax burdens, identify discrepancies, and investigate and recommend solutions as needed. 3. Prepares and files tax returns, reports, and payments for institutional entities, ensuring compliance with tax law and policy and assisting in internal and external audit activities. 4. Answers questions and provides tax accounting-related information to internal and external stakeholders according to established policies and procedures. |
| 17195M2A | Manages the operations for tax services to ensure accurate and timely filing of tax returns, reports, and payments for the institution and affiliate organizations. | 1. Manages the operation of assigned areas involved with tax planning, filing, reporting, and payment for the institution and/or affiliate organizations. 2. Develops and implements methods, procedures, controls, systems, and standards for efficient, effective, timely, and accurate tax operations. 3. Monitors, researches, and interprets tax laws and policies, and recommends and implements updates to institutional practices and procedures to ensure compliance. 4. Provides tax accounting guidance to staff. |
| 17198O2A | Provides support in keeping student accounts updated and monitoring payment plans. | 1. Monitors accounts to identify past-due accounts. 2. Answers questions pertaining to student accounts. 3. Provides student loan verifications to various agencies. |
| 17198O2B | Assists University faculty, staff, students and guests with deposits, cashing checks, and similar transactions. | 1. Processes payments from customers related to traffic fines, student loan accounts, infirmary charges, and other accounts receivables. 2. Assists customers with account inquires and explains policies and procedures. 3. Prepares large deposits for local banks. 4. Maintains adequate supply of cash for daily business activities. |
| 17198O3A | Performs complex transactions related to student accounts and provides guidance to less experienced staff members. | 1. Processes student loan cancellation and deferment forms ensuring adherence to federal regulations. 2. Communicate with student load borrowers, explain account balances, and institutional policies and procedures. 3. Monitors the collection process to ensure notifications are delivered at the proper time. 4. Provides planning and scheduling of work for assigned employees performing similar tasks. |
| 17198P3A | Performs reporting, analysis, and implementation of institutional debt or cash flow strategies. | 1. Develops financial reporting, performs trend analysis and forecasting, and monitors institutional cash and/or debt holdings. 2. Develops and updates financial modelling, reporting, and other short-term and long-term planning tools for institutional leaders and other decision-making bodies. 3. Monitors payments, transfers, investment performance, and other transactional data through journal entries. |
| 17198M2A | Manages the student financial operations and consultations to support the efficient processing of student accounts. | 1. Assist with the development, implementation, maintenance and monitoring of policies and procedures for the billing and collection of tuition payments. 2. Receives, investigates and responds to complex tuition circumstances according to established policies and procedures. 3. Serves as a main point of contact for students and their support systems providing tuition payment options, information and account status updates to ensure timely payments and processing. 4. Supervises the day-to-day activities of unit or program staff and resolves routine personnel issues. |
| 17198M4A | Establishes, implements, and monitors all operational aspects of a student account financial system to ensure compliance with regulatory standards with the goal of collecting payments and processing in a timely manner. | 1. Establishes, implements, maintains and monitors policies and procedures for the billing and collection of tuition payments and other financial student account charges. 2. Directs the operations and maintenance of accounts receivable information systems and recommends improvements to institutional leadership to enhance technological capabilities and streamline processes. 3. Serves as a subject matter expert and unit liaison among internal and external stakeholder groups providing organizational information and representing the interests of the unit and student accounts. 4. Implements the unit personnel resource allocation plan including hiring, training, supervision, and resolution of personnel issues. |
| 18117P2A | Provides medical laboratory tests and conducts quality assurance and control to support health care professional in the diagnosis and treatment of disease. | 1. Provide services relating to medical laboratory tests. 2. Perform X-ray procedures. 3. Obtain and prepare specimens from patients. 4. Ensure sufficient inventory of materials, supplies and equipment for services. 5. Support all laboratory activities and operations. |
| 18117M1A | Organizes and directs daily activities of the clinical laboratory. | 1. Supervises the daily operations of the clinical laboratory. 2. Performs diagnostic procedures and tests. 3. Ensures compliance with federal and state regulatory requirements. 4. Manages inventories and purchases supplies. |
| 18144O3A | Under supervision of a pharmacist, assists in medication preparation, inventory management, and customer service. | 1. Prepare and package medications, including labeling, measuring, and compounding, while following established procedures and dosage guidelines. 2. Maintain proper inventory control and stock management, including monitoring stock levels, tracking expiration dates, and restocking medications and supplies. 3. Process and document prescription orders, verifying patient information, insurance coverage, and medication eligibility in accordance with applicable regulations and protocols. 4. Provide customer service to patients, addressing inquiries, resolving issues, and ensuring a positive and professional interaction. 5. Enter and retrieve patient information, and maintain accurate records. 6. Perform routine maintenance and cleaning of pharmacy equipment and work areas to ensure a clean and organized environment. |
| 18144P1A | Provides clinical services through specialized training under the supervision of a licensed Speech Language Pathologist. | 1. Provides clinical services by assessing speech and language skills of clients. 2. Provides guidance to family/caregivers on treatment options. 3. Documents clients' progress through medical records and completes reports related to services provided. |
| 18144P2A | Performs case management, utilization review, quality assurance, and care planning, including assessment, identification of specific needs, and social service intervention within the University. Serves as a campus resource for faculty, staff, students, parents, and community members. | 1. Provides client services by assessing the speech and language skills of clients. 2. Manages staff and ensures safety procedures and regulations are being met. 3. Interfaces with parents, faculty, and staff in an effort to address issues related to students of concern |
| 18144P2B | Evaluates patients, develops, administers and evaluates treatment plans in a clinical, research, or public health and safety setting to support patient health and wellness. | 1. Reviews patients medical history and referrals to develop and administer individualized physical therapy treatment required. 2. Evaluates and documents patients motor and neurological capabilities effected by physical therapy treatment at various stages revising treatment as necessary to achieve maximum benefit. 3. Instructs patients in posture and therapeutic procedures to reach maximum physical performance with or without the use of supportive devices. |
| 18144P2C | Assess and identify patients' needs; implement and monitor the patient's medical plan and treatment. Ensure that patient care is conducted according to the policies and standards of the University. | 1. Provides care supportive to and restorative of health and well-being. 2. Coordinates nursing care activities with other health disciplines involved in the treatment effort. 3. Develops a written individualized care plan which includes teaching needs. 4. Administers medications. |
| 18144P3F | Evaluates and conducts medically prescribed speech-language pathology treatment programs in applicable care setting (hospital, ambulatory, inpatient rehabilitation unit, skilled nursing, home health, psychiatric care facility, senior care program). Clinically supervises aides, assistants , students and or clinical fellowship year staff. | 1. Diagnosing, treating, and preventing speech, language, and swallowing disorders. 2. Creating treatment and therapy plans to suit the individualized needs of a diverse population of patients. 3. Performing screenings to detect voice or speech disorders. 4. Educating patients and family members about speech disorders and causes, including disabilities and traumatic events. 5. Keeping detailed records relating to patient conditions, care plans, therapies, and progress. 6. Reporting progress and current status to appropriate parties, which may include family members, teachers, or medical professionals. |
| 18144P3A | Provides medication therapy management services, prepares medication for prescription fulfillment, supervises staff, performs inventory and narcotic control and tracks pharmacy financial records to ensure proper pharmacy functionality, support patient treatment and ensure regulatory compliance. | 1. Interprets physicians' prescriptions and prepares and dispenses medications within regulatory guidelines. 2. Requisitions inventory and monitors controlled narcotics; may compound and manufacture specially ordered drugs. 3. Maintains financial records and generates reports as required by law to ensure compliance. 4. Ensures proper pharmacy functionality, supports patient treatment and ensures regulatory compliance. |
| 18144P3B | Provide mental health counseling for students; presents outreach and educational programs to the University community to support the mental wellbeing of students, faculty, and staff of the university. | 1. Provides professional mental health counseling to students in the form of individual, group, and couples therapy. 2.Provides crisis intervention for students experiencing a psychological emergency. 3. Consults with academic departments and student affairs departments. 4. May be involved in crisis prevention, or aiding with adjustment problems after a major life event. 5. Maintains confidential records. |
| 18144P3C | Provides nutrition education and counseling, including assessment and treatment plan design in a clinical, research, or public health and safety setting to improve nutrition-based health and wellness. | 1. Evaluates nutritional needs and treatment readiness, develops, coordinates and disseminates treatment plans for patients in collaboration with medical professionals. 2. Completes reports related to nutritional treatment, patient planning and/or medical care according to established policies and procedures. 3. Teaches patients and support systems about proper nutrition and helps develop strategies to cope with nutritional needs and problems. 4. Recommends referrals, schedules logistics and secures resources for patients to receive medical care or various program assistance. |
| 18144P3D | Provides direction and supervision to the nursing staff by coordinating the delivery of patient care and maintaining quality assurance. | 1. Provides care supportive to and restorative of health and well-being. 2. Supervises and coordinates the delivery of patient care by the nursing staff. 3. Provides ongoing advice and consultation to the nursing staff about proper procedures, problem solving and patient safety. 4. Provides quality patient care by observing, monitoring, assessing, reporting, and recording patient concerns, conditions and responses. |
| 18144P3E | Provides direct clinical services to patients and clients, engages in the full range of psychological services, including assessment (psycho-diagnostic and psychological assessment services), evaluation, consultation and/or psychotherapy to promote the mental health and well-being of patients. | 1. Performs patient psycho-diagnostic, psychological assessments and evaluations. 2. Identifies patient psychological disorders and emotional patterns to understand and predict behavior. 3. Provides professional mental health counseling to students in the form of individual, group, and couples therapy. 4. Develops, implements, and monitors individual and group psychological treatment programs with clinical staff and physicians. 5. Completes clinical treatment reports in accordance with department guidelines. 6. Provides crisis intervention services for students experiencing a psychological emergency. 7. Maintains confidential records 8. Coordinates and supervises clinical activities of assigned trainees. |
| 18144P4A | Evaluates and diagnoses ear abnormalities and auditory disorders, establishes treatment plans, and assists in the selection and use of assistive technology to support patient health and wellness. | 1. Performs hearing evaluations and diagnostic tests, plans and disseminates medical programs for resolution and assists patients in the selection and use of appropriate hearing aids. 2. Analyzes, coordinates, interprets and documents audiometric results utilizing various diagnostic data resources and methodologies. 3. Participates in research related to the development of diagnostic and remedial audiology techniques, procedures or apparatus. |
| 18144P5A | Provides health care services and patient education, develops and evaluates care plans, and prescribes medications and treatments in support of patient health and well-being. | 1. Assess, diagnoses and treats acute and chronic health conditions utilizing various medical practices and medications. 2. Provides follow-up care and evaluates effectiveness of care. 3. Develops, implements, collects data and evaluates primary health care services as directed by individual care plans. 4. Develops individualized care plans based on medical assessments in accordance with medical best practices and established rules and regulations. 5. Educates patients and their support systems on how to manage conditions and to promote the health and well-being of patients and those around them. |
| 18144P5B | Provides direct patient care by performing examinations, reviewing medical histories, prescribing medications and ordering, performing and interpreting diagnostic tests to diagnose and treat injuries, illnesses, and medical conditions. | 1. Examines, assesses and treats patients. 2. Review patient records and updates patients medical history. 3. Orders, performs, reviews and interprets diagnostic test results. 4. Develops and communicates plan of treatment with patients and other members of the patient care team as required for treatment. 5. Counsels patients on preventive healthcare and treatment options. |
| 18144M2A | Plans and implements the activities of the University Counseling Center through the supervision of assigned professionals. | 1. Manages the activities of assigned individuals within the counseling center. 2. Provides mental health and psychological counseling to the University community. 3. Consults with students, parents, faculty members, and staff members regarding individuals of concern. 4. Provides supervision of staff and graduate assistants. |
| 18145O3a | Ensures timely and accurate billing for medical services. Process claims, resolves billing issues, and maintains patient records. | 1. Review and verify accuracy of patient demographic and insurance information for billing purposes, ensuring compliance with privacy regulations and insurance requirements. 2. Prepare and submit claims to insurance companies, ensuring all required documentation is complete and accurate. 3. Follow up on submitted claims to track payment status, identify and resolve any claim rejections or denials, and pursue outstanding balances. 4. Respond to patient inquiries regarding billing statements, insurance coverage, and payment options, providing accurate and helpful information. 5. Maintain and update patient financial records, including billing and payment details. |
| 18145M3A | Manages the operations of the speech and hearing center for the University and provides guidance to staff. | 1. Provides client services by assessing the speech and language skills of clients. 2. Manages staff and ensures safety procedures and regulations are being met. 3. Provides clinical instruction and advising for undergraduate and graduate students. |
| 18145M4A | Manages other physicians, medical care personnel, and/or other professional staff to administer health care programs. | 1. Directs health care staff that deliver clinical care. 2. Develops and manages budgets. 3. Develops, conducts and analyzes quality improvement initiatives. 4. Plans, delivers and evaluates educational programs. 5. Develops and implements policies and procedures. |
| 18201P2A | Supports wellness programming and goals to promote health and wellness for institutional and external communities. | 1. Develops promotional materials, newsletters, and other marketing plans for wellness programs. 2. Evaluates and updates wellness programs as necessary. 3. Answers questions about how treatment programs contribute to the greater health of the community. |
| 18201P3A | Provides clinical instruction for graduate students and health professionals in training. | 1. Provides supervision and clinical instruction for students and health professionals in training. 2. Provides direct, billable client services. 3. Implements treatment programs and intervention strategies. |
| 18201M2A | Develops and delivers wellness programming and strategic goals to prevent illness and promote health and wellness for institutional and external communities. | 1. Develops, delivers and communicates wellness information for programs using various platforms. 2. Reviews and analyzes trends to advise and develop recommendations to achieve wellness goals and improve efficiency and productivity. 3. Identifies short-term and long-term goals for wellness programs, to align with strategic objectives. 4. Develops strategic wellness initiatives to promote employee involvement in unit objectives. |
| 19113O3A | Assists with the benefit enrollment process and maintains personnel records for eligible employees. | 1. Supports the benefits team in the enrollment process and answers questions on benefits eligibility. 2. Conducts retirement and leave of absence consultations. 3. Maintains personnel records and prepares documents necessary for implementing benefit coverage. 4. Assists with reconciliation discrepancy audits. |
| 19113P1A | Processes and receives benefit enrollments and provides routine human resources information to a small or medium-scale group of employees in order to ensure timely and accurate benefit transaction processing. Assists with work unit operational policy development. | 1. Prepares, organizes, disseminates and processes benefits resources, personnel files, communications and materials for a single small or medium-group of employees through various mediums under general supervision. 3. Receives, responds to and resolves routine employee benefits questions and problems. 4. Provides information to new, existing, and terminating employees on basic insurance benefit options, timelines, leave balances and payroll deductions. |
| 19113P2A | Provides accurate, timely, benefit information and counseling to employees to assist audiences in understanding benefits eligibility, selection, and enrollment rules. Completes and processes benefit enrollments and changes to ensure up-to-date benefits data. | 1. Advises current and prospective employees and human resources staff on benefit eligibility, options and applicable timelines according to established policies and procedures. 2. Receives and processes benefit enrollments and changes. 3. Responsible for the Employee Assistance Program. 4. Develops employee and student resource programs. 5. Collaborates with internal groups and external constituents. 6. Drafts and submits grant proposals. |
| 19113M2A | Manages operations of a benefits work unit, coordinates benefits communication efforts, communicates benefits information in a timely manner. Supervises and trains staff. | 1. Manages the daily activities of unit or program staff, identifies and facilitates staff training opportunities, and resolves routine personnel issues. 2. Serves as a unit liaison with internal stakeholders, providing organizational information and representing the interests of the unit. |
| 19113M4A | Directs strategic efforts of university benefit programs, oversees benefits communication efforts, enhances administrative procedures and liaises with key stakeholders in support of accurate and timely delivery of benefits information. | 1, Develops, implements, and evaluates benefit options and plans to align with strategic initiatives and unit objectives, identifies opportunities for improvement and makes recommendations to leadership. 2. Serves as university liaison with internal and external stakeholders and vendors, providing organizational information and representing the interests of the university. |
| 19121P1A | Supports the development and implementation of compensation, market, and titling analysis for the institution in alignment with institutional goals on total compensation. | 1. Provides professional assistance and consultation services in administering and maintaining pay policies and programs for employees. 2. Evaluates and classifies positions; assists in the evaluation of organizational needs and market trends; and assists in the development of new or enhanced job families and/or compensation programs as needed. 3. Assist in Administering and Maintaining Pay Policies and Programs. 4. Participate in salary surveys and provide reports based on salary data. |
| 19121P2A | Develops, implements, and executes compensation, market, and titling analysis for the institution in alignment with institutional goals on total compensation. | 1. Develops, interprets, and provides consultation regarding compensation policies and procedures consistent with overall objectives. 2. Serves as subject matter expert and unit liaison with institutional human resources staff, providing organizational information, reviewing data and recommending solutions for complex pay scenarios in accordance with established policies, procedures, regulations and applicable laws. 3. Conducts studies and analyzes title and compensation market data, reviews current practices, and recommends improvements to leadership to align with strategic initiatives and objectives. 4. Receives, reviews and approves institution-wide title and compensation changes 5. Contributes to the development of, and executes strategic compensation and titling planning initiatives and objectives. |
| 19134P1A | Identifies workforce relations issues and advise on courses of action within an established policy or guideline. | 1. Advises employees, supervisors, managers, and human resources staff regarding sensitive employee issues and documents activities according to established polices and procedures. 2. Schedules logistics and secures resources for managers regarding the resolution of workforce relations issues. |
| 19134P2A | Identifies, analyzes, and evaluates workforce relations issues and advise on courses of action. | 1. Advises employees, supervisors, and managers regarding sensitive employee issues and documents activities. 2. Serves as subject matter expert for employee relations policies and processes within a designated focus area or work unit. 3. Assists in the development and delivery of programs and policies aligned with unit objectives and institutional workforce relation strategies. 4. Partners with managers to secures resources regarding the resolution of workforce relations issues. |
| 19134M2A | Evaluates workforce relations issues and provides recommendations for various courses of action to consistently and effectively resolve issues within a department or multiple departments. | 1. Advises employees, supervisors, managers and human resources staff regarding sensitive employee issues. 2. Serves as subject matter expert for employee relations policies and processes. 3. Oversees the development and delivery of programs and policies aligned with unit objectives and institutional workforce relation strategies. |
| 19146P1A | Provides support for human resources activities in the areas of recruitment, classification, payroll and benefits. Provides services as a resource contact disseminating information on rules, regulations, procedures, and statutes. | 1. Advises and disseminates routine recruitment and staffing policies, procedures, and options to leadership and employees. 2. Assists with recruitment, personnel resource allocation, and new employee orientations. 3. Prepares and organizes routine administrative communications, resources, and reports. |
| 19146P2A | Performs human resources activities in the areas of recruitment, classification, payroll and benefits. Provides services as a resource contact disseminating information on rules, regulations, procedures, and statutes. | 1. Interprets, advises, and disseminates recruitment and staffing policies, procedures, and options to leadership and employees. 2. Responsible for the recruitment, personnel resource allocation, new employee orientations, and maintenance of employee records. 3. Prepares and organizes administrative communications, resources, and reports. |
| 19147O2A | Performs various routine and recurring administrative, technical and/or office duties in support of the human resources office/functions on a central or departmental basis. | 1. Accepts various HR forms and documents, reviewing for completeness. 2. Assists employees in completing HR forms by explaining the type of information required. 3. Enters confidential human resources related information into systems and databases and prepares various monthly reports. |
| 19147O3A | Performs various administratively complex and technical duties in support of the human resources office/functions on a central or departmental basis. | 1. Coordinates day-to-day assignments and tasks associated with a specific HR program or process, such as position recruitment, background checks, benefits administration and billing, training programs and workshops, leave process and related data entry, applicant tracking, temporary employment, and medical management. 2. Enters and reviews confidential human resources information, prepares and presents various monthly reports. 3. First line for answering HR related questions and making judgement on additioanl support neeeded. (Generalist, Specialist, Answer yourself) |
| 19147M1A | Supervises staff, monitors a unit's human resources programs, and assists in the development of processes to support workforce needs and ensure regulatory compliance. | 1. Monitors and implements human resources and staff training programs consistent with strategic objectives and institutional initiatives. 2. Manages unit operational functions and staff. 3. Identifies and interprets employment policies and practices for stakeholders, provides recommendations for changes. 4. Monitors programs and practices to ensure compliance with human resources laws, regulations, and institutional policies. |
| 19147M2A | Designs, implements, and monitors a department's HR programs; manages staff and partners in the strategy development to ensure the unit is able to support workforce needs and ensure regulatory compliance. | 1. Oversee the day-to-day operation of HRIS software, ensuring data integrity, system functionality, and regular updates to meet the evolving needs of the organization. 2. Responsible for internal and campus-wide ad hoc reporting needs. 3. Identifies, proposes, implements and interprets employment policies and practices for stakeholders and partners to make changes. 4. Partners to support system and process improvements. 5. Lead and manage a team of HR professionals, providing guidance, training, and support to ensure efficient and effective delivery of HR services |
| 19160O2A | Responsible for the coordination and tracking of learning programs at the University. | 1. Schedule logistics and manage changes associated with learning courses. 2. Provides information regarding completion of learning course, reporting, and audits. 3. Receives and triages inquiries in-person, via email and through various communication mediums, relays information to appropriate entities. |
| 19160P1A | Facilitates the planning, development, and implementation of learning strategies and programs based on the needs of employees and the University. | 1. Secures resources for employee professional development events, courses, activities and educational programs. 2. Assists with the development and execution of marketing strategies for professional development activities. 3. Serves as a unit liaison with internal and external stakeholders providing organizational information and representing the interests of the unit. |
| 19160P2A | Coordinates the planning, development, and implementation of learning strategies and programs based on the needs of employees and the University. | 1. Coordinates the securing of resources for employee professional development events, courses, activities and educational programs. 2. Coordinates the development and execution of marketing strategies for professional development activities. 3. Serves as a unit liaison with internal and external stakeholders providing organizational information and representing the interests of the unit, including moderately complex troubleshooting and problem-solving. |
| 19178O2A | Assist with the operations of the recruitment process. | 1. Maintain and update job postings for potential candidates as part of the recruitment process. 2. Assists managers with inquires related to the recruitment process and recruiting systems. |
| 19178P1A | Supports the administrative recruiting process for classified and unclassified positions; supports the development of recruitment plans within the University. | 1. Provides support for sourcing, recruiting, interviewing external and internal candidates for hire. 2. Tracks applicant information and provides information based on reporting needs. 3. Supports identification of future hiring needs and proactively sources potential hires. |
| 19178M2A | Manages and develops recruitment strategies. Provides consultation to hiring managers/search committees and supervises staff in support of recruiting administrative functions. | 1. Manages the daily operations of the recruiting staff. 2. Establish, maintain, and communicate policies and procedures which ensure institutional compliance with all federal and state mandates pertaining to equal employment opportunity and affirmative action. 3. Serves as subject matter expert and advisor to institutional leadership by utilizing best practices and providing updates on objectives and initiatives. 4. Evaluate processes and procedures for continuous workflow improvement. |
| 20128P2A | Provide routine analysis of data using basic statistical techniques to discover trends/patterns that can be leveraged to meet business needs. | 1. Collects and prepares basic to moderately complex data sets to be utilized in various assessment scenarios. 2. Analyzes and models data to identify trends, test hypotheses, formulate recommendations, and answer questions. 3. Composes and assembles reports based on the analysis of data to clearly articulate results and findings. |
| 20128P3A | Provides moderate to complex analysis of data using statistical techniques to discover trends/patterns that can be leveraged to meet business needs. | 1. Collects, prepares, and integrates various large and complex data sets to be utilized in various assessment scenarios. 2. Analyzes and models data to identify trends, test hypotheses, formulate recommendations, and answer questions. 3. Composes and assembles reports based on the analysis of various large and complex data sets to clearly articulate results and findings to multiple and diverse audiences. |
| 20128M2A | Manages a team to provide data analytic services to various stakeholders. | 1. Provides guidance to team on data modeling and analysis techniques to discover insights. 2. Develops and maintains data reporting systems and dashboards that support key business decisions. 3. Guides the daily activities of the team and evaluates performance. |
| 20150P2A | Assists in design, development, and troubleshooting of software and applications in support of establishing a sustainable institutional technological infrastructure. | 1. Tests and debugs programs, prepares systems test data. 2. Maintains and troubleshoots applications, systems or websites. 3. Prepares program documentation. 4. Develops or modifies technical specifications for projects using disciplined software development. 5. Reviews application design specifications and makes enhancements to existing applications accessible under Americans with Disabilities Act (ADA) and collaborating with User Experience (UX) Design professionals to ensure compliance. |
| 20150P2B | Provides support in the creation of highly available enterprise resource programs and interfaces. | 1. Analyzes and determines modifications and changes needed based on the customers' requirements. 2. Manages the database creation, integration, and management. 3. Creates back-end frameworks to build server-side software. |
| 20150P3A | Designs, develops, and troubleshoots complex software and applications in support of establishing a sustainable institutional technological infrastructure. | 1. Tests and debugs programs, prepares systems test data. 2. Maintains and troubleshoots applications, systems or websites. 3. Develops or modifies technical specifications for complex projects using disciplined software development. 4. Implements data structure and systems performance strategies. 5. Prepares detailed system design specifications for system integration and upgrades. 6. Reviews application design specifications and codes new applications accessible under Americans with Disabilities Act (ADA) and collaborating with User Experience (UX) Design professionals to ensure compliance. 7. Develops and maintains integrations; may include internal and external tools. 8. Investigates application and website issues; performs root cause analysis, takes corrective action. |
| 20150P3B | Responsible for the creation of highly available enterprise resource programs and interfaces. | 1. Analyzes and determines modifications and changes for complex customer requirements and needs. 2. Manages the database creation, integration, and management. 3. Creates back-end frameworks to build server-side software. 4. Implements data protection and security protocols. 5. Provides guidance to less experienced staff. |
| 20150P3C | Responsible for the overall campus technical strategy, implementation, and management of the web platform. | 1. Develops and provides maintenance of the institution's Web site. 2. Provides guidance in the selection and implementation of Web tools and resolution of performance issues. 3. Monitors Web site use and trends. |
| 20150P4A | Provides architecture/design of software and technical solutions based on functional requirements. | 1. Proposes the architecture and integration for all infrastructure, including storage, servers, networking, data center, and various software based systems. 2. Provides project oversight within a unit or department. 3. Delegates tasks to staff members. |
| 20150M3A | Manges the development and implementation of IT applications, applications systems analysis and programming activities within the university’s ERP ecosystem. | 1. Manages the technical development, implementation, and support of complex, enterprise-wide, student information and academic applications. 2. Provides technical leadership and support to the business processes within the university. 3. Provides strategic direction and supervision of technical staff and manages all aspects of the software development lifecycle. 4. Assists with planning and managing departmental budget and leads the unit in the absence of the director. |
| 20150M4A | Leads the development and implementation of IT applications, applications systems analysis and programming activities that enables a functional area's or unit's processes. | 1. Makes recommendations based on activity and progress reporting regarding applications systems analysis and programming sections for units and departments. 2. Provides strategic direction for the maintenance, support, and upgrading of existing applications ensuring compliance with established principles and processes. 3. Supports and implements the application roadmap based on overarching IT strategy, business strategy, business requirement and budgetary allowances. 4. Leads staff in planning and implementing of long- and short-term strategies. |
| 20151P1A | Assists in defining systems requirements and selecting technology. Performs basic data analysis to ensure data management objectives within a work unit are met; may assist in providing unit staff training. | 1. Serves as the first point of contact for business applications. 2. Partner with business units to understand business requirements and transition into technical objectives and collaborate with both the business owner and the technical team. 3. Assists in mapping business processes using business process mapping methodologies. 4. Assists in making recommendations for the selection of technology solutions to align with business strategies. 5. Assists in the design, development, and implementation of business intelligence systems. 6. Provides basic procedural and technical guidance to unit staff regarding technology usage and management. 7. Maintains records of system incidents. 8. Participates in the execution of test plans to ensure desired results are achieved. 9. Participates in activities and research to maintain knowledge of industry developments. |
| 20151P2A | Implements systems requirements and performs routine data analysis to ensure data management objectives within a work unit are met. | 1. Collaborates as part of a team to ensure the stability, integrity, and efficient operation of business systems. 2. Serves as a liaison between technical staff and user groups. 3. Consults with users to identify business needs and requirements. 4. Collaborates with various subject-matter experts to assess solution needs and identify desired outcomes. 5. Maps business processes using business process mapping methodologies. 6. Supports the designs, development, and implementation of data reporting and business intelligence systems. 7. Provides procedural and technical guidance to unit staff regarding technology usage and management. 8. Contributes to the modification and configuration of systems to meet business needs and stakeholder requirements. 9. Executes developed test plans to ensure desired results are achieved; supports testing such as user acceptance, performance, security, and usability. 10. Performs regular maintenance and testing along with software upgrades to verify effect on existing features and functions. |
| 20151M2A | Partners with unit leadership and IT to develop, document and support implementation to effectively achieve key objectives across programs/projects. | 1. Ensures a deep understanding of relevant business area(s), technical options, limitations, costs and risks to communicate tradeoffs and recommend solutions or suggest alternatives to proposed solutions to shape requirements. 2. Drives critical data requirement discussions, managing dependencies across multiple functional areas to achieve the best outcome for unit. 3. Manages the day-to-day activities of unit or program staff and resolves personnel issues. |
| 20152O2A | Supports the University community by providing technical support. | 1. Operates and monitors the University’s enterprise, HPC servers, or University’s Supercomputer. 2. Answers requests appearing on computer or server console. 3. Assists staff with personal computer functionality. |
| 20152O3A | Oversees technical support operational activities to support the University community. | 1. Coordinates and maintains server resources and support materials. 2. Provides technical support by answering inquiries or assisting in solving operational problems. 3. Evaluates quality of printed materials. 4. May monitors servers, operational/environmental controls and computer equipment to maintain the integrity of the Data Center. |
| 20152P1A | Performs activities related to the administration, maintenance, and infrastructure of the University's SAP landscape. | 1. Analyzes, supports, and updates the installation and maintenance of the university’s SAP landscape. 2. Assists with planning and installation of SAP support packages and upgrades. 3. Oversees user profiles, authorizations, and system security. 4. Transports and monitors the configuration changes to the production SAP environment |
| 20152P2A | Builds and maintains database applications and maintains databases to ensure data security and integrity. Develops related policy and procedure, develops and facilitates training, and serves as a subject matter expert for related project planning. | 1. Identifies and resolves data issues and enforces database-use guidelines. 2. Monitors and analyzes database audit tables and logs, provides complex data warehousing support and data extraction. 3. Implements routine security measures to safeguard digital information. |
| 20152P2B | Oversees activities related to the administration, maintenance, and infrastructure of the University's SAP landscape. | 1. Oversees and plans the administration, maintenance, and infrastructure of the university’s SAP landscape. 2. Plans, installs and monitors all SAP support packages and upgrades. 3. Oversees SAP system security. 4. Provides guidance, support, and direction to the basis administration staff and serves as the lead SAP Basis Administrator |
| 20152P2C | Provides systems administration support for multi-user, multi-application enterprise compute servers. | 1. Provides multiple levels of support for ensuring proper functioning of the operating system software and its associated components for the University’s academic, administrative, and research based enterprise compute servers. 2. Installs, maintains, and updates the enterprise backup software. 3. Develops scripts, programs, and tools to assist with system administration functions. 4. Works with application and Help Desk support personnel to resolve system issues. |
| 20152P3A | Designs, develops, builds and maintains database applications and maintains databases to ensure data security and integrity. Develops related policy and procedure, develops and facilitates training, and serves as a subject matter expert for related project planning. | 1. Develops data architectures and database management policies and standards. 2. Identifies and resolves data issues and enforces database-use guidelines. 3. Installs, configures, maintains and performance-tunes production database. 4. Implements complex security measures to safeguard digital information. 5. Monitors and analyzes database audit tables and logs, provides complex data warehousing support and data extraction. 6. Identifies, develops, and facilitates unit staff training opportunities in the effective utilization of databases. 7. Serves as a subject matter expert on database procedures and methods for new projects and facilities planning. |
| 20152P3B | Provides technical direction, planning, and project development for enterprise technology. | 1. Provides technical direction, planning, and project development for enterprise technology. 2. Assists in the development of policies and procedures. 3. Provides technical advice for enterprise planning efforts. 4. Manages datacenter equipment and environmental requirements. |
| 20152M2A | Manages and coordinates activities related to the University's Computer Operations. | 1. Establishes schedules for work in operations, for jobs that are being run, and for use of equipment. 2. Establishes operating procedures and evaluate training and supervision of operating staff to ensure that procedures are followed. 3. Develops quality control measures and ensure that input and output meet specifications. 4. Prepares and maintains records reflecting machine status, inventories maintenance, and repairs; develops reports and summaries for other administrative staff members. 5. Maintains interface with hardware and software maintenance personnel to ensure optional operation of computing resources. |
| 20152M2B | Supports all activities related to the administration of databases in a client/server environment. | 1. Supports projects with long-range requirements for client/server database administration in conjunction with other managers in the information systems function. 2. Confers with and advises others on administrative policies and procedures, technical problems, priorities and methods as they relate to unit data. 3. Manages the day-to-day activities of unit or program staff and resolves personnel issues. |
| 20152M4A | Monitors the daily operations of Technical Services area of the Information Technology department and provides technical leadership, policy oversight, procedural development, and direction for the technical infrastructure of the University. | 1. Manages the daily operations of Technical Services. 2. Manages the Systems Administration unit. 3. Develops vendor and peer relationships. 4. Assists with developing and implementing policies and procedures. |
| 20153P1A | Assists in the management of IT infrastructure with responsibilities that may range from providing support and maintenance for both physical and wireless network infrastructure, including peripheral devices (such as computer desktops, projectors, copiers, and printers), all the way to managing the technical side of an organization's web content platform. | 1. Assists with routine assessment of department computer systems and software to ensure that all department functionality requirements and campus security standards are being met. 2. Supports in the installation, update and troubleshooting of departmental software and hardware. 3. Anticipates replacing or updating departmental computer hardware and software, including developing cost analysis and budgets to meet future needs. |
| 20153P2A | Performs IT services with responsibilities that range from providing support and maintenance for both physical and wireless network infrastructure, including peripheral devices (such as computer desktops, projectors, copiers, and printers), all the way to managing the technical side of an organization's web content platform. This position may manage a team of IT associates. | 1. Provides routine assessment of department computer systems and software to ensure that all department functionality requirements and campus security standards are being met. 2. Provides technical support to departmental staff for any computer hardware or software issues. 3. Installs, updates and troubleshoots departmental software and hardware, as needed. 4. Anticipates replacing or updating departmental computer hardware and software, including developing cost analysis and budgets to meet future needs. 5. Serves as a technology liaison for the department with campus IT. |
| 20153M2A | Responsible for the supervision, implementation, and maintenance of computing needs at the department level. This position ensures the secure and effective operation of all computer systems, related applications, hardware, software and network/network appliances used within a department. | 1. Guides the department with leading and training other IT staff, or in training other departmental staff in the use of new technology. 2. Analyzes resource utilization and develop strategies to optimize performance. 3. Manages the activities of technical support services. 4. Manages development projects to integrate new technologies into existing systems. 5. Performs ongoing support and maintenance of all hardware, software, and network components. |
| 20153M4A | Provides direction for the implementation, and maintenance of computing needs at the unit level. This position ensures the secure and effective operation of all computer systems, related applications, hardware, software and network/network appliances used within the unit. | 1. Plans and oversees the installation and maintenance of computer systems, hardware, and networks. 2. Develops and implements policies related to network security, disaster recovery, and IT infrastructure. 3. Establishes, measures, and defines IT goals and maintain an IT roadmap for the unit. 4. Monitors and analyzes the success of IT initiatives and projects and continually develop and evaluate new technologies and tools for the University. 5. Manages development projects to integrate new technologies into existing systems. |
| 20154P1A | Responsible for traditional IT project management, team management, and technology operations to meet departmental project requirements; includes project planning, resource organization, and integration of different technologies across multiple functional information technology areas from inception to completion. | 1. Develops project plans, goals, and budgets; and identifies the resources necessary to fulfill requirements. 2. Develops schedules and methods for measuring results. 3. Guides and performs strategic analysis for the project. 4. Organizes and manages all phases of the project to ensure on-time completion. 5. Assembles and coordinates project team members, including the assignment of individual roles and responsibilities. 6. Prepares requests for proposals and conducts all necessary meetings to facilitate selection of project services and products. 7. Plans and oversees the preparation and dissemination of project communications. |
| 20154P2A | Responsible for complex IT project management, team management, and technology operations to meet departmental project requirements; includes project planning, resource organization, and integration of different technologies across multiple functional information technology areas from inception to completion. May involve supervisory and management of a larger project management team. | 1. Develops project plans, goals, and budgets; and identifies the resources necessary to fulfill requirements. 2. Develops schedules and methods for measuring results. 3. Guides and performs strategic analysis for the project. 4. Organizes and manages all phases of the project to ensure on-time completion. 5. Assembles and coordinates project team members, including the assignment of individual roles and responsibilities. 6. Prepares requests for proposals and conducts all necessary meetings to facilitate selection of project services and products. 7. Plans and oversees the preparation and dissemination of project communications. 8. Supervises and Manges a larger team of project managers and/or associated project management staff. |
| 20154M2A | Provides IT project management and oversight for system development or system integration projects, which includes planning, organizing, communicating, consulting, and serving as liaison with departmental leadership and external stakeholders. | 1. Manages and oversees large, long range, or multiple complex projects. 2. Develops project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet project or program objectives. 3. Establishes and monitors program priorities, objectives, and procedures, determining area objectives, targets of service, and resource needs allocation. 4. Provides leadership and direction to the functional team so that tasks and activities are coordinated for project scope control, quality control, communication management, change control management, risk management and issue management. 5. Directs and coordinates the day-to-day activities, tasks and deliverables required from the project team according to the project plan. 6. Escalates impediments, manages risk, helps ensure value delivery, and helps drive relentless improvement. 7. Participates in analysis of IT solutions by tracking the execution of features and capabilities using metrics and escalating and tracking impediments. 8. Maintains awareness of emerging technologies and project management techniques. |
| 20155P2A | Monitors, provides access and analyses threats to cyber security data and systems to ensure the safety and protection of information system assets. May also facilitates cybersecurity training. | 1. Monitors daily system operations using intrusion detection and prevention systems and assesses findings. 2. Reports application security concerns and escalates security incidents to senior staff. 3. Receives, processes and implements security change requests including privilege access. 4. Conducts vulnerability-scanning analysis, tests security controls and suggests procedures to prevent future incidents. 5. Facilitates security awareness training. 6. Maintains risk standards and programs to drive compliance with federal, state, agency, legal and regulatory and university requirements. 7. Interprets policies, procedures, and compliance requirements. |
| 20155P3A | Monitors, provides privileged access to, responds to and analyses escalated threats to cyber security data and systems to ensure the safety and protection of information system assets. Develops cybersecurity training. May also develop security methodology and infrastructure for major systems. | 1. Monitors daily system operations using intrusion detection and prevention systems and assesses findings. 2. Responds to escalated security incidents by conducting forensic analysis and reporting for major and high-risk security breaches. 3. Receives, processes, and implements security change requests including privilege access. 4. Conducts vulnerability-scanning analysis, tests security controls and suggests procedures to prevent future incidents. 5. Develops and facilitates security awareness training. 6. Assists in the design, development and implementation of security methodology and infrastructure for major systems. 7. Establishes, implements, and maintains risk standards and programs to drive compliance with federal, state, agency, legal and regulatory and university requirements. |
| 20155M2A | Responsible for identifying, evaluating and reporting on information security risks in a manner that meets compliance and regulatory requirements, and aligns with and supports the risk posture of the university. | 1. Ensures adherence to information security strategies, policies and procedures. 2. Oversees the selection, development, deployment, monitoring, maintenance and enhancement of the institution's security technology. 3. Oversees risk assessments, audits and security incident investigations. 4. Manages the day-to-day activities of unit or program staff and resolves personnel issues. |
| 20156O2A | Performs technical troubleshooting by leveraging documented procedures and ensuring a high level of customer service in order to support the business and academic mission of the institution through technology. | 1. Identifies, troubleshoots, resolves, and/or escalates routine and first level technical problems for various products and services. 2. Receives and responds to inquiries and provides technical information through various communication mediums according to established policies and procedures. 3. Using the ticketing system, log details of work performed, and resolution procedures, after intervention. 4. Assist with training student staff. |
| 20156P2A | Ensures information technology support services to end users in support of institutional technology operation. | 1. Completes installations, configurations, repairs and modifications of various technology hardware, software and associated components under general supervision. 2. Identifies, troubleshoots, resolves and/or escalates basic and more complex data, network connectivity, client/server processes and application issues according to established policies and procedures. 3. Maintains operational functions of technology systems to ensure appropriate integration, compatibility and functionality according to established user requirements. 4. Serves as a point of contact for individuals and groups providing standard-level organizational information about technology resources and addressing their needs. 5. Answers questions and provides information specific to non-routine and more complex information technology end user products and services. |
| 20156M2A | Develops and schedules operational work plans for an information technology unit or service to ensure that departmental standards and expectations are realized. | 1. Serves as the escalation point on customer services requests or production issues and ensures resolutions of complex issues. 2. Prepares and distributes reports on assigned unit's performance. 3. Recommends adjustments to operational procedures to improve the effectiveness of programs and services. 4. Guides the daily activities of an information technology staff by assigning work and evaluating performance. |
| 20157O1A | Under close supervision, provides telecommunications consultative and technical support services to campus constituents to ensure timely service activation, problem resolution, and optimal system/service performance. Provides support for desktop telephones and soft clients running on desktop computers, cellular telephones and fixed-mobile telephony applications running on cellular telephones, and enterprise voice messaging services. | 1. Provides high-quality customer service through courteous and professional communication. Supports and maintains effective relationships with consistent follow-up and documentation. 2. Provisions various telephone services using proprietary systems software and vendor portals. Provides technical support to constituents to resolve first-tier common telephone service and communication issues in an efficient and timely manner. Accurately documents request history and routes more complex second- and third-tier issues and requests to the appropriate technical personnel. 3. Provides timely resolution of problem or escalation on behalf of the client. 4. Provides basic consultation, support, and instruction for clients. 5. Assists senior employees with the implementation of standard operating procedures and customer service guidelines. 6. May assist senior employees with the provisioning of new services and equipment, or the rollout of new client/system software and features. |
| 20157O1B | Assists in the operational items related to the university's telecommunications physical layer infrastructure. | 1. Assists with technical and operational technology support related to installation of cabling and associated equipment. 2. Assists with the integration of new communication technology product offerings or modifications. |
| 20157O1C | Responsible for the technical and operational items related to the university's telecommunications physical layer infrastructure. | 1. Provides technical and operational technology support related to installation, troubleshooting and maintenance of outside plant cabling, inside plant cabling and associated equipment. 2. Receives, processes, and escalates support requests. 3. Assists with the integration of new communication technology product offerings or modifications. 4. Works collaboratively with institutional IT partners. |
| 20157O2A | Under general supervision, provides telecommunications consultative and technical support services to campus constituents to ensure timely service activation, problem resolution, and optimal system/service performance. Provides support for desktop telephones and soft clients running on desktop computers, cellular telephones and fixed-mobile telephony applications running on cellular telephones, and enterprise voice messaging services. | 1. Provides high-quality customer service through courteous and professional communication. Supports and maintains effective relationships with consistent follow-up and documentation. 2. Provisions various telephone services using proprietary systems software and vendor portals. Provides technical support to constituents to resolve first-tier common telephone service and communication issues in an efficient and timely manner. Accurately documents request history and routes more complex second- and third-tier issues and requests to the appropriate technical personnel. 3. Provides timely resolution of problem or escalation on behalf of the client by maintaining strong working relationships with telecom staff, prime telecom contractor, vendors, and other OIT professionals. 4. Provides moderately complex consultation, support, and instruction for clients. 5. Updates telemanagement system and E911 databases reflecting telephone service changes. 6. Assists in the development of standard operating procedures and customer service guidelines. May assist with hardware and software evaluation or testing as part of the development of new initiatives being undertaken by OIT Telecommunications. |
| 20157O2B | Responsible for the technical and operational items related to the university's telecommunications physical layer infrastructure. | 1. Provides technical and operational technology support related to installation of outside plant fiber, and structured cabling. 2. Serves as main point of contact on assigned projects. 3. Receives, processes, and escalates support requests. 4. Assists with the integration of new communication technology product offerings or modifications. 5. Works collaboratively with institutional IT partners. |
| 20157O3A | Under minimal supervision, provides telecommunications consultative and technical support services to campus constituents to ensure timely service activation, problem resolution, and optimal system/service performance. Provides advanced support for desktop telephones and soft clients running on desktop computers, cellular telephones and fixed-mobile telephony applications running on cellular telephones, and enterprise voice messaging services. Researches, consults, implements, and supports custom telecommunications technology solutions requiring a great amount of evaluation, originality, or ingenuity. Supervises, mentors and leads telecom support staff. | 1. Provides high-quality customer service through courteous and professional communication. Supports and maintains effective relationships with consistent follow-up and documentation. 2. Provisions telephone services, including voice messaging and cellular voice/data services, using proprietary systems software and vendor portals. Provides advanced technical support to the University community to resolve complex first- and second tier telephone service and communication issues in an efficient and timely manner. Thoroughly and accurately documents issues and request history and escalates advanced second- and third- tier issues and requests to the appropriate technical personnel. 3. Provides timely resolution of problem or escalation on behalf of the client by maintaining strong working relationships with telecom staff, prime telecom contractor, vendors, and other IT professionals. Independently engages IT professionals on IT/telecom business processes/needs in order to develop solutions. 4. Provides complex consultation, support, and instruction for clients. Supports the most critical clients. 5. Audits and tracks telecom vendor bills for correctness of services and pricing, to uncover any fraudulent use, and for assessing service capacity for optimal efficiency. 6. Develops standard operating procedures and customer service guidelines. May assist with hardware and software evaluation or testing as part of the development of new initiatives being undertaken by Telecommunications. 7. Serves as a team leader on complex issues and in general, supervises telecom support staff and coordinates the work of others. |
| 20157O3B | Participates in the planning, design, maintenance and installation of video delivery, audio visual and classroom technology systems for the enterprise. | 1. Provides technical and operational technology support related to telephony, installation of outside plant fiber, structured cabling, video delivery, audio visual, classroom technology systems and network equipment. 2. Serves as main point of contact on assigned projects 3. Participates in the planning, design and installation of telecommunications, telephony, networking, audio visual and classroom technology systems for the enterprise. 4. Installs, programs and maintains telephony, video delivery, cable television and audio visual equipment 5. Works collaboratively with institutional partners |
| 20157P1A | Assists in the design, installation and support of the university’s enterprise network. | 1. Installs, upgrades, and supports campus enterprise network hardware and software. 2. Monitors network performance and resolves basic and common problems. 3. Implements and maintains packet shaping policies and ACL lists. 4. Updates and maintains campus enterprise DNS and DHCP services. 5. Works with IT professionals and end users across the enterprise to resolve networking issues. 6. Updates and maintains campus enterprise DNS and DHCP services. 7. Works collaboratively with institutional IT partners. |
| 20157P2A | Assists in the planning, design, installation, maintenance, and support of the campus enterprise network. | 1. Installs, upgrades, and supports campus enterprise network hardware and software. 2. Implements and maintains packet shaping policies and ACL lists. 3. Updates and maintains campus enterprise DNS and DHCP services. 4. Monitors network and performance to resolve basic and common problems and ensure network availability to all system users and performs necessary maintenance to support network availability. Works with IT professionals and end users to resolve network hardware and software issues. 5. Works with end users and departments to resolve network capacity, hardware, software, and security issues such as jack/port level issues and edge network switch installations. |
| 20157P2B | Performs a range of moderately complex telecommunication system engineering activities in support of communication technology solutions. | 1. Identifies, isolates, and resolves voice problems to mitigate business impacts. 2. Develops and implements capacity and disaster recovery plans for telecommunication infrastructure. 3. Analyzes, installs, configures, administers, troubleshoots, and maintains the telecommunication systems to ensure that they function reliably and effectively. 4. Assists with the telecommunications network design, engineering, implementation and user support. 5. Analyzes and evaluates future technology as well as the growth of telecommunication needs. 6. Plans, designs, and implements telecommunications networks. 7. Assesses and optimizes telecommunications network design through the review and assessment of user needs. |
| 20157P3A | Assists in the planning, design, installation, and implementation of the University network infrastructure supporting University applications, systems, and Internet connectivity. Supports and maintains all aspects of the campus enterprise network with an emphasis on network security and the Wi-Fi system. | 1. Provides technical expertise in the deployment and maintenance of network security hardware, software, design concepts and strategies. 2. Leads complex projects as the central networking staff member for the planning, installation, and maintenance of the campus enterprise network backbone and enterprise wireless network system. 3. Plans, coordinates, and implements network security measures with guidance from senior network staff and in accordance with best practices and University policy. Provides and works on edge and distribution network hardware and software to secure mission critical systems and to provide secure access. Assists senior network staff on core network hardware and software. 4. Monitors network and performance to ensure network availability to all system users and performs necessary maintenance to support network availability. Works with end users and vendors to resolve network hardware and software issues. 5. Anticipates and mitigates potential attacks through network or other connections to ensure the security of University network and connected systems. 6. Works with end users, departments, and vendors to resolve network capacity, hardware, software, and security issues on edge and distribution equipment. 7. Serves as the senior networking staff member in the absence of the network manager. |
| 20157M1B | Supervises the operations of the telecommunications center. | 1. Assists in day-to-day operations of the Telecommunications Center. 2. Manages and directs the development and implementation of a campus-wide network. 3. Plans, directs, and supervises assigned telecommunication facilities projects and employees. 4. Maintains interface with professionals in the telecommunications industry and stays abreast of current information on the industry. 5. Designs and maintains telecommunications and campus network in order to support the campus-wide network, VoIP, on premise PBX, unified communications, voice messaging, etc. on campus. |
| 20157M1A | Supervises the operations of the telecommunications systems for new construction and renovation projects. | 1. Plans telecommunication installations for new construction and renovation projects. 2. Monitors project budgets and makes recommendations as needed. 3. Serves as a liaison to outside contractors and internal administrators. 4. Provides guidance and supervision for support staff. |
| 20157M2B | Manages the operations and strategic direction of the telecommunications center. | 1. Manages the daily operations of the Telecommunications Center. 2. Provides strategic direction and supervision of support staff. 3. Assists with planning and managing departmental budget. |
| 20157M2A | Provides technical analysis and leadership in the planning, design, deployment and maintenance of the university network infrastructure across the enterprise supporting University applications, systems, and Internet connectivity. | 1. Provides technical leadership in the deployment and maintenance of university network infrastructure, Unix based systems and applications, and security hardware and software. 2. Researches, analyzes, designs, configures, tests, installs, and supports the University's network routing, switching, monitoring, and management hardware and software. Supports and maintains LAN, WAN, and/or metro networks. 3. Performs highly complex network modeling, analysis, and capacity building. Designs and implements systems to scale and to provide fault tolerance. Provides network communications site planning and management. 4. Researches, plans, coordinates, and implements network security measures in accordance with best practices and University policy through consultation with senior management. Provides and works on network hardware and software to secure mission critical systems and to provide secure access. Assists with edge and/or distribution network functions as needed. 5. Troubleshoots complex network and Internet connectivity problems. Monitors network and performance to ensure network availability to all system users and performs necessary maintenance to support network availability. Works with end users, departments, and vendors to resolve network hardware and software issues. 6. Researches and recommends network technologies, hardware, and software to support secure, high-speed delivery of voice, data, and video traffic across all areas of the University for wired and wireless devices 7. Maintains network monitoring, management, and access software for wired and wireless networks. Adapts and modifies existing software or develops software to meet specific needs. Tests and evaluates hardware and software to determine efficiency, reliability, and compatibility with existing system and makes purchase recommendations. 8. Provides supervision, guidance, and direction for network services support staff. |
| 20157M3A | Manages the operations of the telecommunications systems across the enterprise. | 1. Plans, organizes, and directs the implementation of telecommunication voice related projects. 2. Manages all aspects of the institution’s enterprise telecommunication systems which includes voice, data, video, voicemail, and telephone systems. 3. Ensures telecommunication design security. 4. Manages the operations of unit or program staff and resolves personnel issues. |
| 21112P1A | Performs IT risk assessments and evaluates the effectiveness of internal controls to ensure compliance with regulations and University standards. Collaborates with IT teams to develop and implement recommendations for improvement to enhance the security and efficiency of the institution's IT systems. | 1. Conducts audits of the institution's IT systems to identify risks, vulnerabilities, and non-compliance with regulatory requirements and industry standards. 2. Reviews and evaluates the effectiveness of IT controls and procedures to ensure that they meet established policies and standards. 3. Collaborates with IT teams to develop and implement corrective actions and recommendations to address identified risks and vulnerabilities. 4. Reviews and assesses the adequacy of backup and disaster recovery plans to ensure that critical data and systems are protected in the event of an outage or disruption. 5. Tests and verifies the effectiveness of IT security measures, such as firewalls, intrusion detection and prevention systems, and access controls. 6. Provides guidance and support to IT staff regarding compliance requirements and best practices for IT governance, risk management, and compliance. 7. Prepares reports and communicates findings and recommendations to management and stakeholders, including identifying opportunities for cost savings, increased efficiency, and improved IT security. |
| 21112P2A | Plans and performs financial and operational audits and assignments of University departments and programs in accordance with applicable laws and University policies and procedures. | 1. Plans and performs audits and assignments covering more standardized functions of the institution’s operations while documenting work performed in accordance with Institute of Internal Auditors (IIA) standards. 2. Analyzes records, systems, and processes to ensure effectiveness of internal controls, accuracy of transactions, and compliance with applicable laws and University policies and procedures. 3. Prepares audit reports, including recommendations for improved business processes and internal controls in accordance with Institute of Internal Auditors (IIA) standards. 4. Manages multiple assignments concurrently while ensuring assignments are completed within budgeted time and due dates. 5. Assists and advises University employees regarding financial and accounting matters, policies, procedures, and other internal controls. |
| 21112P2B | Plans and performs complex IT risk assessments and evaluates the effectiveness of internal controls to ensure compliance with regulations and University standards. Serves as team lead on assigned projects under limited supervision and reviews audit-related work of staff auditors. | 1. Leads and conducts complex audits of the institution's IT systems, including assessing risks, identifying vulnerabilities, and evaluating the effectiveness of IT controls to ensure compliance with regulatory requirements and industry standards. 2. Develops, reports, and implements audit plans and strategies for IT audits, including identifying areas of focus, defining testing methodologies, and reviewing audit workpapers. 3. Analyzes data and information from various sources, including IT systems, databases, and reports, to identify patterns, trends, and anomalies that may indicate non-compliance or other risks. 4. Assists in the development and implementation of IT policies, standards, and procedures to ensure compliance with applicable laws, regulations, and industry best practices. 5. Evaluates the effectiveness of IT security controls, including vulnerability management, threat detection, and incident response, to ensure that they are operating effectively and efficiently. 6. Manages relationships with internal and external stakeholders, including IT staff, management, and external auditors, to ensure that audit findings are communicated effectively and addressed appropriately. 7. Conducts training and education sessions for IT staff and other stakeholders on IT governance, risk management, and compliance, including emerging risks and best practices. |
| 21112P3A | Plans and performs complex financial, operational, compliance and process audits for compliance with applicable laws and University policies and procedures. Serves as team lead on assigned projects under limited supervision and reviews audit-related work of staff auditors. | 1. Conducts complex financial, operational, compliance and process audits and assignments including assessing risks; evaluating internal control design and effectiveness; developing and executing risk-based audit programs, work plans, resource budgets; and performing fieldwork, testing, and data analysis. 2. Prepares work papers with a high level of technical accuracy, grammatical accuracy and structure in accordance with Institute of Internal Auditors (IIA) standards. 3. Supervises audits; assigns project tasks to staff auditors who perform analysis, critiques, and evaluations of the audit areas; and resolves routine questions or problems, referring more complex issues to higher level. 4. Reviews documentation, results and conclusions of tasks performed by staff auditors ensuring the success and professional standards of the assignment, and the on-going professional development of the individuals involved. 5. Prepares audit reports, including recommendations for improved business processes and internal controls in accordance with Institute of Internal Auditors (IIA) standards. 6. Manages multiple assignments concurrently while ensuring assignments are completed within budgeted time and due dates. |
| 21112M2A | Manages audit schedules, resources, and staff; plans and performs audits, investigations, and special projects; and exercises discretion and independent judgment in developing, implementing, and evaluating auditing policies, procedures, and standards. | 1. Plans, conducts, and supervises audits which includes reviewing accounting policies and procedures, interviewing employees, retrieving documents, providing analytical reviews, making data comparisons, and analyzing operating procedures. 2. Trains, supervises, reviews work, and coordinates activities of audit staff. 3. Assists with preparing reports to ensure compliance with departmental reporting requirements as required by the University and IHL. 4. Assists the director with developing, implementing, evaluating, and updating the risk assessment and audit plan. 5. Investigates reports of fraudulent activities to detect and prevent losses or abuses of University assets. 6. Prepares audit reports, including recommendations for improved business processes and internal controls in accordance with Institute of Internal Auditors (IIA) standards. 7. Oversees performance standards and works to continually improve audit productivity and technical skills such as the use of electronic resources. 8. Assists and advises University employees regarding financial and accounting matters, proper policies and procedures, internal controls, and risk management. |
| 21112M3A | Provides leadership to a staff of professional auditors and manager(s) who perform audits to evaluate the effectiveness of internal controls, compliance with institute policies and procedures. Develops, implements, and evaluates risk to update audit plans. | 1. Assists in the development of and implements policies, procedures and training programs designed to ensure that the institution complies with all laws, regulations, and government contract/grant requirements. 2. Establishes and executes risk-based audit and compliance business plans to assess the adequacy of internal accounting and administrative control systems to ensure the institution’s assets are properly safeguarded and accounted for and that the institution’s operations are in compliance with all applicable laws, regulations and contract/grant provisions. 3. Directs the work and manages performance of the audit team. Provides coaching, training and mentoring, and determines staffing needs. |
| 21122P1A | Serves as the primary contact for a specific compliance program. Creates and classifies reports, issues communications, assists with creation and maintenance of manuals and public information, supports training on compliance program, and completes unit administrative paperwork in support of a specific compliance program to ensure compliance with institutional rules and or laws/regulations. | 1. Collects, compiles, and organizes reports for a defined compliance program and communicates data to internal and external stakeholders when appropriate. 2. Issues compliance communications and provides education and resources to inquiring entities. 3. Assists with the creation of manuals and maintains compliance materials in accordance with established laws and regulations. 4. Creates and maintains compliance communication materials and updates platforms with changes when appropriate. |
| 21122P2A | Serves as the primary contact for a specific compliance program. Creates and classifies reports in support of a specific compliance program, assists leadership in regulatory report creation, coordinates communication issuance, and assists with the development and implementation of institution-wide policies to ensure compliance with institutional policies and/or laws and regulations. | 1. Collects, compiles, and organizes reports for a defined compliance program and communicates data to internal and external stakeholders when appropriate. 2. Assists leadership with developing and publishing compliance reports and policies in accordance with established laws and regulations. 3. Audits and serves as a subject matter expert and point of contact to potentially affected units, and affiliated organizations ensuring appropriate communications are issued relating to compliance. 4. Collaborates with other institutional compliance subject matter experts, to review procedures and make change recommendations to leadership. 5. Creates, delivers, and monitors records of training programs. |
| 21122M2A | Manages polices in one or multiple compliance areas, develops and delivers training programs, and creates, distributes and maintains compliance documentation to ensure compliance with institutional policies and/or laws and regulations. | 1. Develops and implements new and revised operational policies and procedures relating to specific compliance laws or regulations. 2. Creates and delivers educational materials and trainings to target populations and entities. 3. Supervises the day-to-day operations of unit staff. 4. Creates, disseminates, and maintains required reports and communications in accordance with established laws and regulations. 5. Serves as the subject matter expert and a main point of contact for internal and external stakeholders. 6. Maintains an up-to-date knowledge of applicable laws and regulations. |
| 21122M4A | Directs compliance policy creation, decision-making and programs, acts as an institutional compliance liaison, and coordinates with auditors on internal compliance audits to ensure compliance with institutional policies and/or laws and regulations. | 1. Directs strategic planning initiatives, creating objectives and goals to ensure compliance with established rules and regulations. 2. Determines workforce needs and facilitates the hiring, training, and performance management of necessary compliance staff. 3. Develops operating policies and procedures to comply with regulations, institutional policies and unit objectives. 4. Serves as liaison among institutional stakeholder groups providing organizational information and represents the compliance perspective. 5. Develops and audits budget and compliance reports in accordance with established rules and regulations. |
| 21141P3A | Represents the organization's position on legislation and regulatory affairs to elected representatives and their staffs, as well as to officials and staffs in regulatory and other agencies in support of institutional vision and goals. | 1. Monitors state and federal legislative actions that affect institutional activity and make recommendations for policies and procedures to align with legal requirements and applicable laws. 2. Formulates recommendations and prepares reports based on analysis of quantitative and qualitative data. 3. Delivers directed institutional messaging to internal and external audiences. 4. Represents the institution among governmental stakeholder groups providing organizational information. 5. Identifies, promotes, and maintains internal and external partnerships to build relationships and represent the interests of the institution. |
| 21141P4A | Develops institutional strategy and messaging on legislation impacting the institution. Serves as a liaison on legislative issues in support of institutional communication goals. | 1. Develops, implements and monitors strategic communication initiatives to government entities and stakeholders to maximize engagement, to strengthen collaboration efforts and to communicate institutional objectives and concerns. 2. Monitors and disseminates state and federal legislative actions that affect institutional activity. 3. Develops operational policies and procedures to align with legal requirements and applicable laws. 4. Serves as the main point of contact and liaison among governmental stakeholder groups providing organizational information and representing the government relations perspective. 5. Serves as a subject matter expert to institutional leadership on federal legislative matters and on issues and actions of national higher education associations. 6. Determines personnel needs and personnel resource allocation plan. |
| 21141M4A | Provides strategic leadership and direction for the University's economic development initiatives. Provides strategic guidance for Insight Park, fosters relationships with local and regional non-profit organizations, and serves as the primary contact for the corporate engagement. | 1. Provides leadership and strategic guidance for Insight Park, coordinating its operations and promoting its development. 2. Represents the University on local and regional economic development initiatives and projects, enhancing the University's contributions to regional growth. 3. Develops and maintains relationships with local and regional non-profit organizations related to economic development, facilitating collaboration and mutual support. 4. Serves as the primary point of contact for corporate engagement, coordinating outreach and fostering partnerships with businesses and corporations. 5. Develops and executes a strategic plan for the University's economic development initiatives, aligning with the University's overall strategic goals. 6. Manages and seeks funding opportunities for economic development projects, ensuring their financial sustainability and impact. 7. Monitors and evaluates the success of economic development initiatives, making necessary adjustments and recommendations for improvement. 8. Supervises economic development staff, providing guidance, training, and performance feedback. |
| 21161O2A | Maintains and organizes legal files, calendars, and other documentation and communicates with internal and external stakeholders to coordinate legal activities and ensure compliance with legal requirements. Assists the legal team in drafting legal documents and proofreads and edits them for accuracy and clarity. | 1. Proofreads and edits legal documents and correspondence to ensure clarity, consistency, and adherence to legal requirements and standards. 2. Maintains and organizes legal files and ensures compliance with record-keeping requirements. 3. Coordinates legal meetings, including scheduling, agenda preparation, and document distribution, and communicates with internal and external stakeholders to facilitate the Legal team's activities. 4. Provides administrative support to the legal team, including filing, copying, scanning, and faxing documents, answering phones, and responding to inquiries. 5. Maintains calendars for the legal team, schedules appointments, and arranges travel and accommodations as needed. |
| 21161P1A | Performs career specific duties, in a particular area of law, may be under the direct supervision of an assigned mentor. | 1. Conducts legal research and drafting legal memos or white papers on a range of topics. 2. Reviews, summarizes, and reports on legal developments. 3. Develops and presents legal information to appropriate audiences. 4. Participates in regular meetings and discussions involving a wide range of legal and administrative issues. |
| 21161P1B | Performs specifically delegated substantive legal work for which a lawyer is responsible by providing clerical and research support services including, but not limited to, document preparation and review; research, investigations, and fact checking; and, trial preparation. | 1. Reviews and prepares legal documents including briefs, pleadings, appeals, and contracts. 2. Thoroughly researches issues as requested by counsel using appropriate resources. 3. Coordinates correspondence among various departments and outside counsel. 4. Documents the outcomes of meetings with clients and affiliated personnel. 5. Maintains litigation files, summary, and active litigation log. 6. Manages public record requests and responses. 7. Prepares and fulfils subpoenas responses. 8. Files pleading with the court. |
| 21161P3A | Conducts in-depth legal research and analysis in order to provide legal guidance and support to the General Counsel, as well as University senior leadership, staff, and faculty regarding the impact of legal risks involving the university. | 1. Completes legal research, fact-gathering, and analysis to determine the appropriate course of action and provides preliminary recommendations to the General Counsel on the legal issues. 2. Meets with senior leadership, staff, and faculty on a broad range of legal issues to provide advice and counsel. 3. Conducts in-depth legal research to support the work of the General Counsel. 4. Prepares written work product in the form of memos, policies, letters, etc. to the General Counsel and senior leadership as directed. |
| 21161P4A | Provides legal representation for, and advice and counsel to, the institutional community to prevent or minimize impact of legal risks involving the institution. | 1. Manages and maintains a good working relationship with institutional clients by leveraging exemplary legal writing, research, and analytical skills to provide legal advice and counsel to multiple University constituents. 2. Safeguards the University’s institutional and academic interests by ensuring that actions taken by or on the behalf of the University comply with University policy, federal, state, and local law or regulation. 3. Investigates and prepares materials for litigation matters in cooperation with outside counsel. 4. Effectively manages multiple legal matters with competing and overlapping deadlines. 5. Reviews, drafts, and negotiates transactional documents on behalf of the organization. 6. Assists in the preparation and delivery of trainings for institutional employees and affiliated entities to provide general advice, education, and counseling regarding legal issues. 7. Provides direct policy making input and advice on matters of substantial magnitude related to University activities. 8. Proactively analyzes and recommends corrective action to ameliorate risk. 9. Represents and defends the University against legal claims and charges. |
| 21192P1A | Coordinates programs and activities to educate students on their rights, shares available campus resources, and creates formal channels of conflict resolution. | 1. Maintains records and systems related to student conduct. 2. Provides information based on established policies and guidelines to ensure compliance. 3. Assists with training and outreach services for departments and students. 4. Manages lower level conduct cases and facilitates their resolution. |
| 21192P2A | Investigates and resolves complex student conduct cases for possible violations. Plans and develops programs and activities to educate students on their rights, shares available campus resources, and creates formal channels of conflict resolution. Provides guidance to less experienced staff members. | 1. Reviews incident reports and delegates based on the type of case. 2. Develops and delivers training on university policy, procedures and guidelines. 3. Analyzes student conduct data, performs analytics, and provides summary to leadership. 4. Manages complex student conduct cases from intake to resolution. 5. Supports in the review and development of policies and procedures related to conflict resolution and the student conduct process. |
| 21192M2A | Manages staff and provides leadership to resolve conflict and/or student conduct cases. Develops policies and programs to educate students on their rights, shares available campus resources, and creates formal channels of conflict resolution. | 1. Manages and trains staff in conduct and conflict resolution procedures. 2. Provides leadership in the daily operations of the department. 3. Resolves complex incidents and manages the student conduct process. 4. Partners with relevant offices, agencies, and organizations to investigate and resolve student and/or organization conduct cases. |
| 21197P3A | Develops relationships with academic scientists, business executives and legal counsel to support technology transfer, commercialization, and entrepreneurial activities on campus. Manages inventions and innovations created by university researchers, while coordinating access to related resources. Evaluates commercial potential of technologies, identifies potential licensees, and prepares technical information for marketing purposes. | 1. Develops relationships with internal stakeholders, corporate scientists, business executives, and legal counsel to foster University technologies or intellectual property. 2. Prepares and manages intellectual property related agreements including but not limited to, confidential disclosure agreements, inter-institutional agreements, option agreements and license agreements 3. Prepares technical information for marketing purposes that communicates complex scientific information in a concise and professional manner. 4. Performs market analysis to assess commercial potential/marketability, technical understanding, and value of intellectual property. 5. Assists with customer discovery, prospect development, pipeline management, pitch decks and pitch competitions. 6. Evaluates disclosures for compliance with rules and regulations. 7. Provides guidance and support to graduate students that support technology transfer, commercialization and entrepreneurial activities on campus. 8. Assists in monitoring licenses, including tracking diligence and/or milestone requirements for the University’s commercial and development partners. |
| 21197M4A | Leads and oversees technology transfer activities, including the management, evaluation, protection, and commercialization of technologies developed within the University. | 1. Directs the identification, protection, marketing, and commercialization of intellectual property rights arising from research activities within the University. 2. Develops, reviews, and approves technology transfer policies in alignment with institutional goals. 3. Develops strategic goals and ensures progress by monitoring and approving metrics reported to internal and external stakeholders. 4. Evaluates and approves distribution of licensing income to inventors, departments, Dean’s offices and Center Directors. 5. Advises on potential collaboration opportunities and strategic partnerships with industry. 6. Oversees the technology transfer office's budget, including income from licenses and expenses related to patenting. 7. Supervises technology transfer staff and provides guidance, training and development opportunities |
| 22106P1A | Organizes, classifies, and preserves archival records to support continued access to archival collections. | 1. Archives records digitally to ensure accessibility to collections. 2. Identifies, promotes, and maintains partnerships that support the mission of the archives. 3. Assists with the development and implementation of policies and procedures as necessary, makes recommendations for improvement. 4. Receives, submits, and responds to library archive-related inquiries according to established policies and procedures. |
| 22106P2A | Organizes, classifies, and preserves archival records to support continued access to archival collections; Proposes, selects, and acquires materials for inclusion in archival records and conducts oral history interviews to support the growth of the archival collection. | 1. Organizes digitally archival records to ensure accessibility to collections. 2. Collects, prepares, and analyzes complex historical data following archival policies and procedures to preserve records. 3. Assists with the development and implementation of policies and procedures. |
| 22162O2A | Performs routine clerical activities and duties, and responds to basic patron inquiries in support of the efficient delivery of library services. | 1. Maintains organization of library materials. 2. Responds to routine library services inquiries according to established policies and procedures. 3. Serves as an initial point of contact for individuals providing basic organizational information about library resources. |
| 22162O3A | Performs non-routine clerical duties and responds to basic patron inquiries in support of the efficient delivery of library services. | 1. Maintains organization of physical library materials. 2. Serves as a main point of contact for individuals providing more complex organizational information about library resources. |
| 22162P1A | Provides routine and complex library services in support of library services and goals. Supports the development of policies, procedures and tools to advance library mission and goals. | 1. Resolves library-related issues, answers questions, and provides information on library services to individuals or groups based on set material or standards. 2. Maintains internal and external partnerships to advance the goals of the library program. 3. Identifies opportunities for improvement to unit policies, procedures, and assessment tools. 4. Assists in designing, developing, reporting on and delivering library services. |
| 22162P2A | Performs routine and complex duties in support of library patron needs and library management goals under minimal supervision. Supports the development of policies, procedures and tools to advance library mission and goals. | 1. Resolves library-related issues, answers complex questions, and provides information on non-routine library services to individuals or groups based on set material or standards. 2. Maintains internal and external partnerships to advance the goals of the library program. 3. Makes recommendations for improvement to the development of library policies and procedures. 4. Incorporates improvement recommendations into existing services based on feedback and institutional needs. |
| 22162P3A | Assists and instructs patrons and/or library staff with general and extensive queries, applies fundamental knowledge of multiple standards, policies and procedures, and maintains accurate and detailed records. | 1. Assists and instructs patrons and/or library staff with extensive research queries. 2. Applies fundamental knowledge of multiple standards, policies and procedures. 3. Produces reports for assessment and annual statistics identifying broad trends with impact within their department. |
| 22162P4A | Facilitates planning, development, and implementation of operational procedures; leads and coordinates a major initiative; and performs advanced level duties and problem resolution. | 1. Leads and coordinates a major initiative. 2. Performs advanced level duties with minimal supervision. 3. Resolves advanced problems and inquiries with minimal supervision. 4. Evaluates major initiatives, and/or programs with broad impact spanning more than one library department. |
| 22162P4B | Provides professional-quality legal reference and research services to law students, law faculty, attorneys, judges, and other law library patrons, utilizing resources in a wide variety of formats and settings. | 1. Develops and leads formal and informal instructional programs devoted to legal research, legal technology, and related subjects. 2. Creates and revises patron aids and other resources to help patrons use the library's collections and services effectively and to enhance the library's web presence and outreach. 3. Provides law faculty with expert assistance on scholarly communications, scholarship production, and publication. 4. Recruits, trains, supervises, and evaluates paraprofessional staff and student workers. |
| 22162M2A | Coordinates, organizes and directs operations of a library department or major unit and maintains responsibility and accountability for the department or unit’s services. | 1. Organizes and directs operations of a library department or major unit. 2. Manages processes and procedures and ensures best practices of knowledge of issues and trends. 3. Creates initiatives to support strategic goals. 4. Plans, implements, and evaluates services offered by the unit. 5. Provides guidance and direction to employees and/or students. |
| 22162M3A | Manages all aspects of the law library's collections in all formats, including collection development and selection, acquisitions, organization, accessibility, preservation, and maintenance. | 1. Supports budget planning (fund allocation, appropriate use of restricted funds, etc.). 2. Collects and analyzes data and prepares fiscal and statistical reports to determine progress towards goals. 3. Provides vision and strategies to ensure the library's collections align with university, law school, and library goals. |
| 22162M3B | Manages all aspects of the law library's public services and related operations. | 1. Leads, coordinates, participates in, and assesses the law library's reference and research services. 2. Provides vision and strategies to ensure the law library's public services align with university, law school, and library strategic goals. 3. Ensures compliance of the library's public services unit with applicable federal, state, and local laws. |
| 22162M4A | Provides oversight for physical operational functions of the library and associated facilities and oversees the staff and operations of the Library Facilities. | 1. Manages the operations and staff of the Library Facilities Department. 2. Oversees physical operations, to include building maintenance, security, space usage and facility growth. 3. Serves as a key facilitator to execute library initiatives with external agencies, university departments, and consultant groups. |
| 22167P1A | Assists in exhibition planning, development, and preparation. Assists in researching, developing, and preparing interpretive materials to enhance academic teaching, research, and general public education. | 1. Assists in developing, proposing, and coordinating small- to medium-scale exhibitions, museum-related public programs, and publications. 2. Conducts research related to the collection, including content for exhibitions and related publications. 3. Produces original research, presents at conferences and participates in professional organizations. 4. Contribute to the development and maintenance of the institution's collections, including cataloging, inventory management, and digital documentation. 5. Contribute to the planning and execution of educational programs, lectures, workshops, and special events related to exhibitions and collections. |
| 22167P1B | Provides basic support related to the design and installation of exhibitions to enhance academic teaching, research, and general public education. | 1. Assists in installation of art works and/or artifacts, maintenance of lighting, and/or preparation of wall graphics and signage to support the presentation of an exhibition. 2. Assists in handling art and artifacts in accordance to curatorial guidelines and standards. 3. Assists in inspection of exhibits for damage and adjusting and/or reconstructing exhibits as needed. 4. Constructs temporary and permanent exhibits using a variety of materials; fabricates exhibit sets, props, and furniture as required. |
| 22167P1C | Assists with registration aspects of the permanent collection and exhibitions, including transportation, object documentation, loan arrangements, insurance, and collections inventory. | 1. Assists in coordination of logistical arrangements pertaining to transportation, customs clearance, shipping estimates, packing, and courier needs for borrowed artworks and artifacts. 2. Issues loan agreements and assists in negotiating lender terms in collaboration with the curatorial staff, legal team, and insurance agents. 3. Assists in coordination of exhibition installation and de-installation schedules. 4. Adheres to industry best practices for object handling, movement, installation, storage, condition reporting, data management, packing, shipping, and security while on display. 5. Maintains collections inventories, condition report documents, and other exhibition data. |
| 22167P2A | Coordinates all aspects of small- to medium-scale exhibition planning, development, and preparation, including the execution of primary and secondary research, development and preparation of interpretive materials to enhance academic teaching, research, and general public education. | 1. Proposes, develops, and coordinates small- to medium-scale exhibitions, museum-related public programs, and publications. 2. Cultivates relationships with artists, scholars, collectors, donors, and professional colleagues. 3. Conducts research related to the collection, including content for exhibitions and related publications. 4. Produces original research, presents at conferences and participates in professional organizations. 5. Develops and monitors exhibition budgets, and identifies and pursues funding opportunities in line with the overall museum development strategy. |
| 22167P2B | Plans, develops, and oversees the implementation of a range of educational programs and exhibits on behalf of the university museum in support of learning and engagement. | 1. Researches, develops, prepares, implements, and evaluates impact for museum education programs and events for a variety of groups and settings. 2. Plans educational and innovative collections/exhibition-based curriculum that will enhance learning and engagement relevant to university curricula. 3. Curates and displays exhibitions that encourages and facilitates meaningful participation, in accordance with accepted procedures. 4. Recruits, trains, coordinates, and supervises volunteer teachers, interns, project staff, and/or students for educational program activities. 5. Develops and prepares informational and promotional materials for educational exhibits and related initiatives. |
| 23133P1A | Assists with campus planning, training, and modeling activities to test emergency response and preparedness. | 1. Schedules logistics and secures resources for crisis management activities. 2. Supports emergency management plans related to natural disasters, crowd violence, and other emergencies of significant scope. 3. Organizes emergency management equipment and inventory. 4. Assists with training exercises related to emergency plans. |
| 23133P2A | Coordinates crisis management activities including disaster preparedness planning, training, and modeling to test emergency response and preparedness. | 1. Creates emergency plans in response to natural disasters, crowd violence, and other emergencies of significant scope. 2. Provides technical assistance with the development of compliance, investigative, and inspection procedures. 3. Operates emergency control database(s) and adjacent resources. 4. Serves as a point of contact for questions related to emergency management and operations. 5. Schedule and conduct various training activities. 6. Consult with all levels of university administration regarding emergency preparedness. 7. Respond to active emergency incidents and conduct response protocols. |
| 23133M2A | Manages overall emergency management program activities for the institution. | 1. Coordinates, monitors, and supervises the activities of unit staff. 2. Assists leadership in developing goals and objectives consistent with overarching unit strategies. 3. Develops, reviews, and recommends emergency management procedures, policies, and training materials. 4. Serves as a key point of contact for outside entities to schedule, coordinate, and promote special trainings and events. 5. Monitors and documents emergency response and security-related activities in accordance with applicable governmental rules and regulations. |
| 23170O2A | Patrols campus, conducts security inspections of residential buildings, and cooperates with Campus Police to protect individuals and property, prevent crime, and monitor environmental hazards. | 1. Patrols campus to identify, document, and escalate risks to public safety, including crime, environmental hazards, crowd control, and property theft and damage. 2. Interacts with campus community members and visitors with a customer service orientation, such as answering simple inquiries and providing directions. 3. Conducts security inspections periodically and makes recommendations for eliminating security risks 4. Identifies, corrects, or reports actions or situations which may present a hazard to public safety, physical security, and/or public welfare in and around assigned areas. |
| 23170O3A | Supervises and coordinates the activities of a team of campus security officers. Collaborates with Campus Police leadership to ensure safety and security on campus. | 1. Supervises and coordinates the activities of campus security officers, ensuring adequate staff training, policy compliance, and time tracking. 2. Responds to escalated incident calls in collaboration with campus police officers. 3. Participates in discussions around community safety tactics, strategies, and policies in collaboration with stakeholders. |
| 23170O3B | Receives and transmits emergency and non-emergency calls for service, monitors security and emergency systems, and coordinates emergency response. | 1. Responds to emergency and non-emergency calls for service and dispatches personnel, including campus security officers, police officers, and emergency responders, as needed. 2. Monitors security and emergency systems, including cameras and alarm systems, to ensure the safety and security of campus. 3. Provides guidance and assistance to callers, including information about campus policies, procedures, and resources. 4. Monitors multiple calls and incidents simultaneously, maintaining awareness of status and prioritizing responses based on the nature and severity of the situation. 5. Provides accurate and timely information to responding personnel, including location, nature of the incident, and any special circumstances. 6. Maintains accurate records of all calls and incidents, including actions taken and outcomes. |
| 23170P1A | Enforces laws, investigates complaints and incidents, maintains order, identifies criminal activity, and apprehends and arrests offenders in order to ensure safety and security on all institutional properties. This individual is a sworn law enforcement position under the general direction of a ranking officer or supervisor. | 1. Provides protection of life, property, and the preservation of peace to the institutional community. 2. Performs preliminary and follow-up investigations to solve crimes, identify suspects and victims, apprehend criminals, and document case information. 3. Ensures the safe and orderly flow of traffic on institutional roadways, and enforces traffic laws and parking policies. 4. Participates in and conducts crime prevention training programs to promote public awareness of crime risk and prevention methods. 5. Coordinates the transmission and reception of information via radio, telephone, and computer within the work unit and with other agencies. |
| 23170M1A | Supervises and trains line officers and administers programs for police officers and associated staff to ensure safety and security on all institutional properties. This individual also enforces laws, investigates complaints and incidents, maintains order, identifies criminal activity, and apprehends and arrest offenders. | 1. Supervises officers through training, scheduling, and day-to-day activities. 2. Develops and communicates directives to staff and monitors compliance with rules and regulations. 3. Supervises and performs follow-up investigations and special surveillance. 4. Provides guidance to assigned officers testifying in court and reviews cases to ensure proper documentation. 5. Supervises and develops community-oriented police activities on assigned shifts. 6. Supervises enforcement of traffic and parking regulations. 7. Organizes and conducts crime prevention training programs to promote public awareness of crime risk and prevention methods. 8. Prepares and presents evidence in civil and criminal court and university proceedings. 9. Reviews and approves officer reports on incidents and criminal investigations. |
| 23170M1B | Coordinates the operational activities of the communications center, providing training, supervision, and guidance to communications officers and assisting with the direction of message traffic. | 1. Supervises, trains, and coordinates the activities of a team of safety communications officers. 2. Implements safety policies and procedures to ensure the safety and security of students, faculty, staff, and visitors on campus. 3. Assists in the maintenance of safety and emergency systems, including cameras and alarm systems. 4. Coordinates the response to emergencies and critical incidents, including communication with responding personnel and stakeholders. 5. Provides guidance and assistance to internal and external stakeholders, including information about campus policies, procedures, and resources. 6. Maintains accurate records of all calls and incidents, including actions taken and outcomes. |
| 23170M2A | Oversees performance management for officers and associated staff, collaborates with stakeholders internal and external to the institution, and monitors compliance with rules and regulations to ensure safety and security on all institutional properties. This individual also enforces laws, investigates complaints and incidents, maintains order, identifies criminal activity, and apprehends and arrest offenders. | 1. Implements the unit personnel resource allocation plan including training, supervision, and resolution of personnel issues. 2. Serves as a unit representative and point of contact with law enforcement agencies, institutional work units, news media, social services, and special interest groups. 3. Develops and communicates directives to staff and monitors compliance with rules and regulations. 4. Schedules logistics and resources to protect life and property, and the preserve peace and good order, and provide emergency aid to the institutional community. 5. Organizes and conducts crime prevention training programs to promote public awareness of crime risk and prevention methods. 6. Prepares and presents evidence in civil and criminal court and university proceedings. 7. Reviews and approves officer reports on incidents and criminal investigations. |
| 24171P2A | Supports post-award activities for an assigned portfolio of grants and contracts within a unit (school, department, or division). | 1. Performs post-award activities for a unit (school, department, or division). 2. Tracks approved and awarded funding; identifies, communicates, and escalates issues around compliance and timelines. 3. Reviews compliance with applicable state and federal regulations, institutional policies, and funder-specific requirements. |
| 24171P3A | Provides guidance for the day-to-day activities performed by a team of Post-Award Research Administrators. | 1. Manages the day-to-day operations and objectives in support of the assigned portfolio. 2. Oversees and organizes all grant files according to established protocols, including submission of grant deliverables (programmatic, financial or audit related). 3. Interprets and oversees compliance with applicable state and federal regulations, institutional policies, and funder-specific requirements. |
| 24171M2A | Manages staff performing post-award activities for sponsored programs within a department, division or school. | 1. Monitors workload distribution and provides guidance to teams members. 2. Manages the grant progress for complex and/or high-profile grants to ensure research project goals are met. 3. Identifies barriers and participates in issue resolution by developing timely and sustainable remediation plans. |
| 24172P2A | Supports pre-award activities for an assigned portfolio of grants and contracts within a unit (school, department, or division). | 1. Performs pre-award activities for a unit (school, department, or division). 2. Assists departmental faculty/PI in the development, preparation, and submission of grants and contract proposals. 3. Provides an initial review of basic sub-contracts and sub-awards. |
| 24172P3A | Provides guidance for the day-to-day activities performed by a team of Pre-Award Research Administrators. | 1. Manages the day-to-day operations and objectives in support of the assigned portfolio. 2. Assists departmental faculty/PI in the development, preparation, and submission of complex grants and contract proposals. 3. Assists in the development of budgets and budget justification to ensure accuracy. 4. Communicates the University’s sponsored programs contracting policies and processes to applicable stakeholders. |
| 24172M2A | Manages staff performing pre-award activities for sponsored programs within a department, division or school. | 1. Monitors workload distribution and provides guidance to teams members. 2. Develops a budget, compiles proposal contents, and assists PIs in submission. 3. Prepares high-quality written reports. 4. Works with Pre/Post-Award team leads to coordinate inter-team meetings to facilitate collaboration between the pre-award and post-award teams. |
| 24179P3A | Facilitates pre-award, post-award, and contracts administration processes to advance the institutional research mission. | 1. Reviews and processes award documents, proposals, and agreements according to established policies and procedures to adhere to timelines and meet unit objectives. 2. Assists in the review of contracts within Sponsored Programs Administration. 3. Schedules logistics and secures resources for the operational activities of grant processing. 4. Assists research staff with grant proposal development and provides recommendations for improvement based on established rules, regulations, and best practices. |
| 20128M3A | Leads highly technical team in the development and implementation of institutional research systems; collection, analysis, and reporting of complex data for institutional, state, and national entities; and development of reports and analytics that support university decision-makers and ensures compliance in regulatory reporting. | 1. Establishes, administers, and directs the coordination of the university’s institutional research activities including collecting, analyzing, interpreting, and reporting complex statistical information on the characteristics of the institution and/or peer institutions from a variety of sources to administrators, faculty, students, and external entities, including state (IHL) and federal government (IPEDS). 2. Coordinates with appropriate departments in research and statistical analyses for various projects in areas such as human resources, curricula, instruction, payroll, facilities, DEI, or finance including assistance with program accreditation. 3. Coordinates with IHL Board Office and the National Center for Educational Statistics to ensure compliance with required state and federal reporting requirements. 4. Provides strategic direction for the maintenance and support of the institutional research information system and analytics platform ensuring compliance with established principles and processes including developing an analytics roadmap and establishing appropriate data usage protocols. 5. Monitors the overall integrity of university data and coordinates data validation efforts across campus to improve the collection and submission of accurate data into the university’s ERP system. 6. Collaborates with the Office of Information Technology to establish a campus-wide data governance framework. 7. Directs staff of data analysts and applications developers in planning and implementing short and long-term strategies. 8. Supports the use/analysis of data related to the effective practice of continuous improvement and, maintains and distributes data, studies, or research to support the planning efforts of the institution |
| 24179M4A | Develops and oversees implementation of operations and strategic planning to ensure compliance with regulatory requirements, and serves as a key resource to institutional leadership regarding research administration. | 1. Manages staff performing Pre/Post-award activities for the sponsored research portfolio. 2. Develops, implements, and evaluates sponsored programs operational policies and procedures. 3. Analyzes institutional impact of changes to funding sources and state and federal regulations. 4. Serves as the institutional functional authority for effort reporting among internal and external stakeholder groups. |
| 24180P2A | Assists in the University's adherence to federal, state, and other regulations pertaining to the conduct of research. | 1. Assists in the coordination of institutional research compliance in a specific area. 2. Coordinates protocol processing/intake. 3. Assists in coordinating responses and reports related to protocol noncompliance and adverse/unexpected events. |
| 24180P3A | Ensures the University adheres to federal, state, and other regulations pertaining to the conduct of research. | 1. Serves as primary contact for a the institutional Review Board (IRB) or the institutional Animal Care and Use (IACUC) and Institutional Biosafety (IBC) Committees. 2. Advises researchers and committee members regarding research compliance and research ethics. 3. Creates and delivers introductory and advanced compliance training. |
| 24180M4A | Promotes ethical conduct of research and assures that research is planned and conducted in accordance with University, local, state and federal guidelines and regulations. | 1. Provides leadership and oversight in operations of the Institutional Review Board (IRB) and Institutional Animal Care and Use Committee (IACUC) to promote responsible conduct of research. 2. Provides guidance on activities necessary to maintain accreditation. 3. Oversees and conducts investigations of noncompliance and adverse events. 4. Manages research compliance staff members. |
| 24180M4B | Provides direction to senior level administrators, faculty/staff and students regarding export control and research security programs. | 1. Provides direction to senior level administrators, faculty/staff, and students on export control and research security. 2. Interprets, implements, and manages the university’s compliance with federal rules and regulations. 3. Develops comprehensive security plans, policies, and procedures to ensure the proper protection and use of exports and unclassified information. |
| 24181P2A | Provides support to faculty members by matching them to internal and external funding opportunities based on identified needs. | 1. Performs grant prospecting by monitoring listservs and searching online databases. 2. Guides investigators in navigating the administrative structures of the institution and funding organizations in order to propose sponsored projects. 3. Provides proposal development support for small to moderately complex awards and reviews budgets and budget justifications. |
| 24181P3A | Conducts institutional research expertise and resource cataloging and matchmaking; may mentor, coach, or develop training or materials to assist others in cataloging and matchmaking. | 1. Performs grant prospecting, including developing and sharing complex queries to conduct targeted searches of databases to match funding opportunities to investigators, units, and teams. 2. Provides proposal development support for moderately complex to highly complex multi-disciplinary awards. 3. May lead teams in the development of, or provide proposal development project management for, large, more complex proposals. |
| 24186P2A | Administers and assists in the review of contracts and sub-awards within the University's sponsored programs. | 1. Manages and oversees the contract review process for the University’s sponsored programs. 2. Assists in the review of contracts within Sponsored Programs Administration. 3. Reviews basic sub-contracts and sub-awards. 4. Effectively communicates the University’s sponsored programs contracting policies and processes to applicable stakeholders |
| 24186P3A | Administers the review of basic and complex contracts and sub-awards within the University's sponsored programs. | 1. Manages and oversees the contract process for the University’s sponsored programs. 2. Assists in the review and completion of contracts within Sponsored Programs Administration. 3. Reviews and revises basic to complex university contracts, sub-contracts, and sub-awards. 4. Effectively communicates the University’s sponsored programs contracting policies and processes to applicable stakeholders. |
| 25158O2A | Provides routine, technical, and administrative support to research projects to ensure established protocols and procedures are followed for the lab. | 1. Prepares routine media, cultures, formulas, or specimens according to established protocols and procedures under direct supervision. 2. Performs basic data collection to support laboratory research. 3. Prepares, cleans, and maintains equipment, supplies and facility spaces according to established protocols and standards. 4. May track supply and equipment inventory levels and place replenishment orders. |
| 25158O3A | Performs moderately complex technical support, general lab maintenance, and lab operational support with some degree of independence to aid in research projects. | 1. Prepares basic to moderately complex media, cultures, formulas, or specimens according to established protocols and procedures under limited supervision. 2. Performs basic to moderately complex data collection to support laboratory research. 3. Inspects, prepares, cleans and maintains equipment, supplies and facility spaces according to established protocols and standards. 4. Tracks supply and equipment inventory levels, places replenishment orders, and maintains funding information. 5. May support scheduling and screening of participants and/or and document and monitor results according to established research requirements and specifications for human subject research. |
| 25158P1A | Provides technical lab support by independently performing basic lab and research-related tasks to ensure accurate research results that can expand on the knowledge of the field of study. | 1. Assists in evaluating lab research methodologies and provides recommendations in alignment with established objectives and strategic initiatives. 2. Manages lab equipment and supplies to ensure optimal and safe operation. 3. Assists in facilitating staff trainings and basic academic lab courses under general supervision. 4. May assist with conducting basic research tests, interviews, literature reviews, and/or data collection. 5. May assist in preparing reports and publications. |
| 25158M1A | Provides technical expertise, budget oversight, and staff supervision to advance research. | 1. Assists with the design, monitoring and execution of project-specific experiments, identifies and resolves technical issues. 2. Serves as a unit liaison and provides updates on project components and timelines to stakeholders as needed. 3. Implements operating policies and procedures to comply with regulations, institutional policies, and unit objectives. 4. Assists with the monitoring of project-specific budgets. 5. Assists with proposals for extramural funded research studies. 6. Prepares reports and publications. 7. Supervises and coordinates the day-to-day activities of a staff and resolves routine personnel issues. |
| 25159O1A | Feeds animals and maintains animal quarters, records, and supplies to ensure compliance with animal care regulations and in support of research and instruction. | 1. Inventories, cleans and maintains organization of animal holding spaces and supplies. 2. Prepares food and formulas and feeds animals according to established schedules and specifications. 3. Inspects, maintains, and completes minor repairs to equipment to ensure optimal and safe operation. |
| 25159O2A | Collects samples and administers medication and treatments, in addition to feeding and maintenance responsibilities, to ensure compliance with animal care regulations and support research and instruction. | 1. Collects samples from animals, administers medications, injections and treatments according to established protocols and procedures to be used for diagnostic and research. 2. Inspects, maintains, and completes repairs to equipment to ensure optimal and safe operation. 3. Maintains organization of and updates records related to research procedures. 4. Observes animal behavior, performs basic animal care and reports concerns to the appropriate entities to contribute to the health and well-being of animals and promote research. |
| 25159O3A | Serves as a resource to other technicians, collects samples, administers medication and treatments, and performs feeding and maintenance responsibilities to ensure compliance with animal care regulations and in support of research and instruction. | 1. Provides guidance in the day-to day operational activities of an animal research work unit. 2. Tracks inventory levels of animal supplies and places replenishment orders. 3. Collects samples from animals, administers medications, injections and treatments according to established protocols and procedures to be used for diagnostic and research. 4. Inspects, maintains, and completes complex repairs to equipment to ensure optimal and safe operation. 5. Maintains organization of and updates records related to research procedures. 6. Observes animal behavior, performs basic animal care and reports concerns to the appropriate entities to contribute to the health and well-being of animals and promote research. |
| 25159P4A | Trains research staff on animal care principals, and may instruct or lecture students to promote safe and effective animal care principals. | 1. Provides formal training and instruction for personnel to ensure the health and welfare of all laboratory animals. 2. Develops educational courses and affiliated materials for staff and students on animal care methodologies and processes. 3. Tracks training activities and recommends program changes for improvement. |
| 25159P5A | Provides professional veterinary care to animals in research colonies, designs and implements programs, and provides expert guidance to research staff and animal care/use committees to support the wellbeing of research animals. | 1. Designs and implements animal care programs of preventive medicine for designated individual animals and colonies. 2. Conducts physical exams, diagnosis medical conditions, treats injuries and diseases and provides surgical and post-operative care for animals in various environments. 3. Documents medical procedures and activity, disseminates information and makes medical recommendations based on results. 4. Assists in the development and review of protocols, operating policies, and grant applications as needed. |
| 25159M1A | Supervises departmental personnel, animal care facility operations, care procedures, record maintenance, and performs animal care duties, to ensure compliance with animal care regulations and support research and instruction. | 1. Directs the day-to-day activities of an animal care research facility ensuring adherence to established policies and procedures. 2. Prepares, completes, audits and documents research animal care procedures, assessments and medication administration according to established research protocols, rules and regulations. 3. Serves as the subject matter expert to unit leadership regarding unit operations and functions. |
| 25159M4A | Directs the unit's operations and ensures safety procedures for animal care and all federal, state, and local regulations. | 1. Oversees staff, all laboratory resources, and unit's annual budget. 2. Directs the operations and ensures safety procedures for animal care. 3. Evaluates current animal space and plans for future needed space. 4. Ensures facility remains in compliance with all federal, state, and local regulations. |
| 26100P1A | Advises students on academic matters, such as course selection and degree requirements, while maintaining appropriate confidentiality to ensure students reach academic, personal, and professional success. | 1. Receives, processes and responds to academic inquiries according to established policies and procedures. 2.Serves as a main point of contact for students providing basic organizational information about educational options, academic requirements and institutional resources and addressing their needs. 3.Counsels students in identifying and assessing their interests, skills and values to match appropriate fields of study and career options and refers students to appropriate institutional resources. 4. Maintains confidentiality and accurate student records according to program policies. |
| 26100P2A | Advises students on complex academic matters, such as course selection and degree requirements, while maintaining appropriate confidentiality, updates student advising records and contributes to the development of academic advising-related programming. This individual also works with students who pose retention risks to ensure all students reach academic, personal, and professional success. Provide direction and supervision to Advisor I. | 1. Receives, processes and responds to academic inquiries according to established policies and procedures, handling requests that require escalation due to complexity. 2. Serves as a main point of contact for students who pose retention risks, providing complex organizational information about educational options, academic requirements, and institutional resources and addressing their needs. 3. Counsels students in identifying and assessing their interests, skills and values to match appropriate fields of study and career options and refers students to appropriate institutional resources. 4. Maintains confidentiality and accurate student records according to program policies. 5. Develops, plans and implements academic advising programs such as workshops, panel discussions and guest speakers. 6. Provides leadership, guidance, and supervision to Academic Advisor I positions. |
| 26100M2A | Leads a team of academic advisors, coordinates student support services, and collaborates with faculty and staff to ensure effective academic advising that promotes student retention, progression, and graduation. | 1. Lead and supervise a team of academic advisors, providing guidance, training, and performance evaluation. 2. Develop and implement strategic plans and initiatives to enhance the effectiveness and efficiency of academic advising across the institution. 3. Collaborate with faculty, staff, and academic departments to align academic advising practices with program requirements and curriculum changes. 4. Develop and implement policies, procedures, and best practices related to academic advising, ensuring compliance with institutional policies and regulations. 5. Coordinate the delivery of student support services. 6. Utilize data analysis and assessment tools to evaluate and report on the effectiveness of academic advising services. |
| 26100M4A | Directs strategy and execution of programs and procedures involved in providing academic guidance to undergraduate or graduate students of the assigned unit to support institutional and academic-related strategic goals. | 1. Directs unit academic advising strategic planning initiatives and establishes student success and retention goals. 2. Develops and implements unit academic advising policies and procedures in compliance with regulations, institutional policies, and unit objectives. 3. Develops and audits the unit's academic advising budget. 4. Determines unit academic advising personnel needs and the unit personnel resource allocation plan. 5. Serves as the school or college liaison among internal and external stakeholder groups, providing academic advising information and representing the advising interests of the school or college. 6. Advises school or college leadership on unit academic planning and student progression. 7. Plans and directs staff implementation of the school or college's academic advising initiatives and programs. 8. Leads staff in planning and implementing long- and short-term student success strategies. |
| 26100M4B | Leads the organization's academic advising functions and supervises academic advising staff and provides direction for related services, programs, and events to ensure students receive accurate and timely advising services in support of promoting student success, retention, and program completion. | 1. Plans and directs staff implementation of academic services, student success initiatives, and related programs and events. 2. Leads the development of operating guidelines and procedures to comply with regulations, institutional policies, and unit objectives. 3. Trains staff to ensure the appropriate process for exceptions to academic policies, procedures, and requirements for students are followed. 4. Identifies, promotes, and maintains internal partnerships to implement academic requirements. 5. Plans and directs operational functions and coaches staff. |
| 26103O3A | Provides clerical support to evaluate applications, enter admissions data, and share admissions decisions to serve the goal of attracting, admitting, and enrolling a talented, geographically diverse student body. | 1. Reviews student applicant files for accuracy and completeness, and notifies applicants if critical information has been omitted in the application packet. 2. Processes large volumes of incoming applications and application fees within electronic systems; handles large sums of money and makes deposits. 3. Writes, edits, and sends admissions decision letters. 4. Provides assistance to current and potential students, parents, counselors, and other personnel regarding admissions policies and applications status. |
| 26103P1A | Implements recruitment plans, organizes events, works with staff and student/alumni volunteers, evaluates admissions applications and represents the institution to prospective students with a goal of attracting, admitting, and enrolling a talented, geographically diverse student body. | 1. Counsels prospective and admitted students on educational planning and career opportunities. 2. Receives, evaluates and responds to freshman and transfer student applications according to established policies and procedures. 3. Schedules logistics and secures resources for events to promote the Institution. 4. Identifies opportunities for program improvement or new program development. 5. Creates targeted communication plans and materials based on established goals. 6. Delivers directed admissions program messaging to internal and external audiences. 7. Identifies, promotes, and maintains internal and external partnerships focusing on outreach, recruitment, and admission. |
| 26103P2A | Develops and implements recruitment plans based on enrollment goals, oversees and organizes events, recruits and trains staff and student/alumni volunteers, coordinates with UM professionals involved in evaluation and recruitment, maintains and develops partnerships with external community-based organizations, evaluates admissions applications and represents the institution to prospective students with a goal of attracting, admitting, and enrolling a talented, geographically diverse student body. | 1. Counsels prospective and admitted students on educational planning and career opportunities; may specialize in a specific target population, such as veterans, transfer students, or non-traditional students. 2. Receives, evaluates and responds to freshman and transfer student applications according to established policies and procedures. 3. Identifies opportunities for and develops admissions and outreach events. 4. Schedules logistics and secures resources for events to promote the Institution. 5. Evaluates program effectiveness and provides recommendations for improvement. 6. Creates targeted communication plans and materials based on established goals. 7. Delivers directed admissions program messaging to internal and external audiences. 8. Identifies, promotes, and maintains internal and external partnerships focusing on outreach, recruitment, and admission. |
| 26103M2A | Guides the execution of programs and procedures involved in the recruitment, evaluation, and selection of undergraduate or graduate students seeking entrance to the assigned unit in support of achieving institutional, enrollment-related strategic goals. | 1. Develop and implement recruitment and enrollment strategies to attract a diverse pool of qualified applicants. 2. Lead and manage a team of admissions staff, providing guidance, training, and performance evaluations. 3. Collaborate with academic departments and faculty to establish admission criteria, program requirements, and enrollment targets. 4. Develop and maintain relationships with high schools, community organizations, and other stakeholders to promote the institution and facilitate recruitment activities. 5. Coordinate admissions events, such as open houses, information sessions, and campus tours, to showcase the institution's programs and facilities. 6. Implement and utilize admissions software systems to track applicant data, manage documentation, and generate reports for analysis and decision-making. 7. Ensure clear and effective communication with applicants, providing timely updates, answering inquiries, and guiding them through the admissions process. |
| 26103M4A | Directs strategy and execution of programs and procedures involved in the recruitment, evaluation, and selection of undergraduate or graduate students seeking entrance to the assigned unit in support of achieving institutional, enrollment-related strategic goals. | 1. Directs unit admissions strategic planning initiatives and establishes recruitment and enrollment goals. 2. Develops and impalements unit admissions operating policies and procedures to comply with regulations, institutional policies and unit objectives. 3. Develops and audits the unit admissions budget. 4. Determines unit admissions personnel needs and the unit personnel resource allocation plan. 5. Serves as the school or college liaison among internal and external stakeholder groups providing admission information and representing the admissions interests of the school or college. 6. Advises school or college leadership on unit enrollment planning and management. 7. Plans and directs staff implementation of the school or college's admissions initiatives and programs. 8. Leads staff in planning and implementing of long- and short-term strategies. |
| 26116P1A | Advises or counsels students and alumni on career opportunities and professional development and maintains employer relationships to ensure effective student post-graduation or employment outcomes. | 1. Counsels and advises students and recent alumni individually and in groups about career exploration, self-assessment, and career decisions. 2. Answers questions and provides information regarding students services, policies, and procedures and employment preparation. 3. Serves as liaison between employers, academic departments, and students to maintain relationships for employment programs. 4. Schedules logistics and secures resources for activities associated with the campus interview program, as needed. 5. Identifies and maintains a professional network of potential employers to facilitate employment opportunities for students. |
| 26116P2A | Advises students on career planning, develops a comprehensive recruiting communication strategy, and establishes an extended professional network to effectively promote and market students and programs to local and national employers. | 1. Counsels and advises students and recent alumni individually and in groups about career exploration, self-assessment, and career decisions. 2. Serves as the main point of contact for prospective employers providing advice and information about recruitment, engagement and hiring students, and addressing employer needs. 3. Provides students information about career planning and employment opportunities and coaches students through the recruiting process. 4. Schedules logistics and secures resources for on-campus recruiting activities. 5. Delivers presentations and workshops for academic departments and student organizations to increase student interest in employee recruiting programs. |
| 26116M2A | Develops strategy and guidelines, administers services, and cultivates relationships for career counseling and employment initiatives within a college, program, or specialized professional area, to ensure students receive quality career counseling services. This individual also provides student career counseling services. | 1. Identifies, proposes, and implements new or revised operational guidelines and procedures for career counseling and post-grad employment.. 2. Directs strategic planning initiatives and establishes career development unit objectives to ensure appropriate use of financial, administrative, staffing resources, and alignment with the strategic plan. 3. Serves as the institutional liaison to internal and external stakeholder groups to provide information on career services. 4. Identifies, promotes, and maintains external partnerships to understand employment needs and encourage recruitment of the institution's students. 5. Provides oversight of day-to-day operations and leads staff in planning and implementing of long- and short-term strategies. |
| 26137M2A | Manages and administers tuition connection and financial aid programs for students, including staff and resource management, reports and program reviews, compliance with university and funding agency requirements, and student financial aid applications and counseling. | 1. Assist in the development of strategic planning initiatives and unit objectives to ensure appropriate use of financial, administrative, staffing resources, and alignment with the strategic plan. 2. Assists in the development of operating policies and procedures to comply with regulations, institutional policies, and unit objectives. 3. Serves as primary liaison for assigned area. 4. Supervises, trains, and coordinates the activities of staff. 5. Assists in developing and auditing the unit budget. 6. Serves as a key authority among internal and external stakeholder groups providing organizational information and representing the interest of the unit in the absence of a Director. 7. Identifies, develops, and monitors staff performance and goals. 8. Conducts workshops and training seminars to inform students and university clients about student financial aid; advises students/families regarding application process and eligibility for student financial aid. |
| 26137M4A | Establishes, implements, and monitors all operational aspects of UM's financial aid program and ensures compliance with regulatory standards. | 1. Directs the overall operations and determines the strategic direction of UM's financial aid program 2. Leads the development of policies for financial aid, supporting University goals and ensuring compliance with state and federal regulations. 3. Oversees recruitment, training, supervision, and evaluation of unit staff. 4. Interprets financial aid regulations and guidelines; educates campus authorities about institution-wide regulatory requirements for UM to be able to participate in federal aid programs. 5. Identifies required infrastructure to support new programs; negotiates and secures third-party contracts. 6. Serves as the primary spokesperson for the unit and liaison to the media; provides oversight for communication strategies. 7. Oversees reporting of financial aid data to both internal and external parties. 8. Develops and manages annual budgets. |
| 26139P1A | Provides specialized student support to international students and study abroad students. Incumbents in this job classification are responsible for providing immigration advising services and new student orientation to meet the needs of the international student population. The International Student Advisor problem solves a variety of complex immigration issues requiring considerable knowledge of immigration rules and regulations. Incumbents work independently with decisions impacting students’ educational goals. | 1. Deliver immigration services for a specific population within the international student or study abroad communities (i.e., post-admissions immigration services for newly-admitted US-bound foreign national students; US and foreign national students and scholars studying or working abroad; and/or US-bound foreign scholars and their dependents) to permit lawful entry into the country in which the individual will be studying or working 2. Advise on opportunities, rights and responsibilities under the law and refer to other University departments, attorneys, or governmental agencies as necessary 3. Act as designated school official (DSO) and Alternate Responsible Officer (ARO) in issuing required US government documents for international students to obtain student or exchange visitor status, extend stay, apply for employment authorization, travel abroad 4. Collaborate with staff, schools, departments and outside organizations (including vendors) to plan and coordinate events, identifying themes or topics, planning agendas, scheduling presenters |
| 26139P1B | Advises students on opportunities for international study and provides guidance for students on navigating institutional and academic policy and requirements. This individual advises students in support of the institutional goal of developing a globally aware, diverse institutional community. | 1. Advises students about international study opportunities. 2. Counsels students and support systems on cultural adjustments, policies and procedures. 3. Identifies and refers students to appropriate institutional resources and follows-up on referrals. 4. Provides guidance and reviews documentation for registration and academic credit transfer requirements according to policies and procedures for international travel and study. 5. Identifies, plans and delivers international education programming. |
| 26139P2A | Responsible for the coordination, implementation and operations of the office. The Coordinator oversees the programmatic, operational and fiscal management of International Student Support and immigration operations in conjunction with the Student Life department, faculty and staff, and the manager. | 1. Masters immigration and visa logistics and requirements. 2. Maintains relationships with relevant consulates and foreign visa governing bodies. 3. Troubleshoots student visa issues for both outgoing and incoming students. 4. Provides guidance, leadership, and mentorship to junior roles. |
| 26139P2B | Collaborates with students, faculty, and staff to promote study abroad opportunities, coordinate program logistics, and provide support to participants before, during, and after their study abroad experience | 1. Promote study abroad opportunities to students, faculty, and staff through informational sessions, presentations, and marketing initiatives. 2. Serve as the primary point of contact for students interested in studying abroad, providing guidance on program options, application procedures, and scholarship opportunities. 3. Coordinate the selection and placement process for study abroad participants, including application review, interviews, and program assignments. 4. Collaborate with academic departments and faculty to ensure proper course selection and credit transfer for study abroad programs. 5. Assist students in completing necessary paperwork and documentation, such as visa applications, health and safety forms, and travel insurance requirements. 6. Coordinate pre-departure orientation sessions to prepare study abroad participants for their experience, covering topics such as cultural adjustment, health and safety, and academic expectations. 7. Maintain relationships with partner institutions and program providers, ensuring effective communication and collaboration in program logistics and student support. 8. Manage program budgets, including monitoring expenses, reconciling financial transactions, and providing regular reports to stakeholders. |
| 26139M2A | The manager role provides leadership over and management of visa procurement and vital document processes for study abroad students and faculty teaching abroad. This role also supports IP information management system (including implementation) for these and other documents. | 1. The manager of immigration services role provides leadership over and management of visa procurement and vital document processes for study abroad students and faculty teaching abroad 2. This role also supports IP information management system (including implementation) for these and other documents 3. Leads and manages procurement process of visas for hundreds of students annually 4. Leads complex policy and process discussions with study abroad partner organizations, global IP staff, and consulates 5. Creates and enforces International Programs policies for IP staff and students to follow 6. Coordinates information management system implementation and enrollment management in conjunction with external constituents and other members of the IP team 7. Manages detailed and complex visa processes and requirements including documentation collection and negotiations with legal entities globally to ensure faculty are able to work legally in each foreign context 8. Oversees and implements student visa preparation processes including: ensuring IT systems are working properly to collect, store, and process thousands of visa documents and other vital documents, leads virtual and in-person workshops, prepares immigration letters on behalf of students, independently manages visa document correction processes, and document transmitting processes with government entities 9. Supervises staff to support visa services to students and faculty 10. Oversees and manages visa process negotiations and agreements between government entities (consulates), in-country labor and legal parties, and the University |
| 26139M2B | Directs strategic planning efforts, recruits and develops faculty and staff, and prepares the budget for study abroad programs in order to foster an inclusive and diverse community. | 1. Directs strategic development, implementation, and evaluation of strategic planning initiatives and unit objectives to enhance the study abroad experience. 2. Develops international program operating policies and procedures to comply with regulations, institutional policies, and program objectives. 3. Organizes, implements, and presents informational activities and programs for study abroad students. 4. Develops the program budget. 5. Leads staff in planning and implementing of long- and short-term strategies. |
| 26177P2A | Oversees logistics for one or more recreation programs to promote effective delivery of recreation programs to the student body. | 1. Schedules logistics and secures resources for unit events and programs. 2. Procures and maintains unit program equipment and supplies. 3. Assists in the development of program policies, guidelines, and procedures. 4. Develops targeted communication plans and materials based on established goals, under close supervision. |
| 26177M2A | Provides operational oversight, manages personnel, and guides programmatic direction for multiple comprehensive recreation programs to achieve institutional recreation and wellness goals. | 1. Provides operational oversight to a set of recreational services, overseeing logistics and provision of resources for unit events and programs. 2. Evaluates existing strategy and makes recommendations to unit leadership for program enhancement. 3. Supports implementation of new or revised unit operational guidelines and procedures. 4. Creates and monitors the unit budget and approves unit expenditures. 5. Manages staff to execute operations of the unit or program. |
| 26177M3A | Provides operational oversight, manages personnel, and guides programmatic direction for multiple comprehensive recreation programs to achieve institutional recreation and wellness goals. | 1. Provides complex operational oversight to a set of recreational services, overseeing logistics and provision of resources for multiple units, events, and programs. 2. Evaluates and adapts existing strategy and acts as unit leadership for program enhancement. 3. Supervises implementation of new or revised unit operational guidelines and procedures. 4. Creates and monitors the unit budget and approves unit expenditures. 5. Manages staff to execute operations of the unit or program. |
| 26183P2A | Coordinates programming and support for residents living in an assigned on-campus housing unit, and responds to emergency situations in support of creating an inclusive and save living community. | 1. Serves as a main point of contact for residents providing assessment, mediation and resolution of non-routine facility issues. 2. Plans, implements and evaluates student programs and initiatives for residence life. 3. Receives and responds to crisis situations according to established policies and procedures. |
| 26183M2A | Manages services, programming, staff management and budget planning for a program to promote student learning and development. | 1. Manages of residence life programs for multiple institutional student housing communities to ensure alignment with academic initiatives, unit objectives and strategic plans. 2. Serves as the unit liaison among internal and external stakeholder groups providing routine operational information. 3. Implements resident housing operating policies, procedures and programs to promote an inclusive community. 4. Manages residence life programs for multiple institutional student housing communities to ensure alignment with academic initiatives, unit objectives and strategic plans. |
| 26183M4A | Provides leadership, vision, and strategic direction for student support and advocacy areas within Student Affairs. Creates, implements, and interprets departmental policies, directs case management related to crisis response and students of concern, develops and manages departmental budget and funding sources, and provides guidance and supervision to staff. | 1. Provides leadership, vision, and strategic direction for the student support and advocacy area. 2. Coordinates after-hours on-call rotation for crisis response, students of concern, and/or sexual violence-related matters. 3. Creates, implements, and interprets departmental policies. 4. Provides direction regarding departmental assessment strategies to gauge effectiveness of programs and services. 5. Directs case management related to crisis response, students of concern, and/or sexual violence-related matters. 6. Oversees assessment of situations involving students of concern and determines appropriate courses of action. 7. Interfaces with parents, faculty, and staff in an effort to address issues related to students of concern. 8. Develops and manages departmental budget and funding sources. 9. Provides guidance and supervision to staff. |
| 26183M4B | Directs programming and support for residents living in residence halls, responds to non-routine and emergency situations, and manages staff in support of creating an inclusive and safe living community. | 1. Develops, implements, and evaluates resident housing operating policies, procedures, and programs to promote an inclusive community. 2. Assists in the development and implementation of strategic unit initiatives or student programs within residence halls. 3. Responds to and triages emergency situations according to established policies and procedures in partnership with emergency personnel and law enforcement if necessary. 4. Manages unit budgets, approves expenditures, and oversees residential billing processes. 5. Serves as the unit liaison among internal and external stakeholder groups providing organizational information and representing the interests of the unit. 6. Advises institutional leadership on housing activities. |
| 26190P2A | Collaborates with students, faculty, staff, and administrators to assess, plan, and implement accommodations and accessibility initiatives that promote an inclusive environment. | 1. Meets with students to identify barriers to full participation in curricular and co-curricular environments and determine appropriate accommodations, reviewing additional sources of information as needed 2. Conducts reviews of medical/psychological information and K-12 educational plans to assess for the presence of a disability and impacts to functioning that may require accommodations or the removal of barriers. 3. Coordinates the provision of reasonable accommodations in consultation with students, faculty and staff. 4. Maintains appropriate records by documenting communication with and regarding students and others who are involved in the process of facilitating access and recording recommended courses of action or accommodations. 5. Participates in environmental access work to improve the design of curricular, information, physical and co-curricular environments. 6. Provides consultation throughout the University on universal design, social construction of disability, and intersections of disability with campus environments. |
| 26190P3A | Collaborates with students, faculty, staff, and administrators to assess, plan, and implement highly complex and nuanced accessibility initiatives. Identifies policy improvement opportunities and evaluates compliance. | 1. Provide expert guidance to students, evaluating complex or nuanced barriers to full participation in curricular and co-curricular environments and determine appropriate accommodations, reviewing additional sources of information as needed 2. Conduct thorough accessibility audits and assessments of physical facilities, digital resources, online platforms, and instructional materials, identifying barriers and recommending solutions to ensure compliance with accessibility standards. 3. Develop and implement policies, procedures, and training programs related to disability services, accessibility, and inclusive practices, ensuring alignment with legal requirements and best practices. 4. Maintains appropriate records by documenting communication with and regarding students and others who are involved in the process of facilitating access and recording recommended courses of action or accommodations 5. Participates in environmental access work to improve the design of curricular, information, physical and co-curricular environments 6. Provides complex consultation throughout the University on universal design, social construction of disability, and intersections of disability with campus environments 7. Provide training and workshops to faculty and staff on disability awareness, accessibility guidelines, creating accessible instructional materials, and utilizing assistive technologies effectively. |
| 26190M4A | Oversees the provision of accommodations, disability-related support services, and compliance with legal requirements to create an inclusive environment that fosters student success. | 1. Develop and implement policies, procedures, and best practices to ensure compliance with relevant laws and regulations. 2. Collaborate with academic departments and faculty to facilitate the implementation of accommodations in classrooms, laboratories, and other learning environments. 3. Design and implement the accommodation process for students with disabilities, including reviewing documentation, assessing needs, and determining appropriate accommodations in consultation with students and relevant professionals. 4. Supervise and support a team of disability services staff, providing training, professional development, and performance evaluations. 5. Provide guidance and support to students with disabilities, including academic advising, advocacy, and referral to appropriate campus resources. 6. Develop and manage the budget for the Student Disability Services, including forecasting expenses, allocating resources, and monitoring financial performance. |
| 26193P2A | Provides a co-curricular experience that provides opportunities for learning and development outside of the classroom experience. | 1. Oversees scheduling logistics, securing resources, and facilitating one or more student programs, activities and/or services, which may include special events, student organizations, student publications, and student governance structures. 2. Assists with the design and delivery of student-focused programming and associated resources and materials to promote new and ongoing programs and initiatives. 3. Answers questions and provides information and resources to individual students and groups based on established materials and standards. 4. Assists with advising and training student workers and volunteers as needed. |
| 26193P3A | The position provides curricular and co-curricular experience that provides opportunities for learning and development outside of the classroom experience. This position coordinates planning of programs. | 1. Plans and executes one or multiple student programs, activities and/or services. 2. Evaluates and promotes existing strategies and makes recommendations to unit leadership for program enhancement. 3. Contributes to the design of a suite of student-focused programming and associated resources and materials to promote new and ongoing programs and initiatives. 4. Resolves questions and issues escalated by individual students and groups using discretion beyond established guidelines. 5. Monitors the program budget and approves expenditures. |
| 26193M2A | The position provides curricular and co-curricular experience that provides opportunities for learning and development outside of the classroom experience. This position coordinates planning of programs. This position typically directs planning and execution of events and activities rather than assists. | 1. Plans and executes one or multiple student programs, activities and/or services. 2. Evaluates and promotes existing strategies and makes recommendations to unit leadership for program enhancement. 3. Contributes to the design of a suite of student-focused programming and associated resources and materials to promote new and ongoing programs and initiatives. 4. Resolves questions and issues escalated by individual students and groups using discretion beyond established guidelines. 5. Monitors the program budget and approves expenditures. 6. Supervises the day-to-day activities of unit or program staff and resolves routine personnel issues. |
| 26193M2B | Oversees the day-to-day operations of student support services to help students with unique needs to navigate and succeed in higher education, supervises personnel, participates in the development of programs and initiatives, and identifies resources and/or funding to support program activities in support of the University's enrollment, retention, and graduation goals. | 1. Provides consultation, guidance, and advice to students of a specific targeted and/or underrepresented population; connects students to and/or provides direct resources and services to support individual student success. 2. Coordinates and schedules outreach and retention activities, providing direction and guidance, and resolving operational and administrative problems. 3. Participates in the development, design, and planning of student programs and initiatives designed to attract, retain, and serve students within the specific population of interest. 4. Assists with the planning and development of strategies for generating resources and/or revenues for the program; may prepare, review and submit contract and grant proposals and participate in monitoring activities for compliance to contract/grant specifications. 5. Presents and delivers programs, presentations, and workshops that enrich the academic experience and promote outreach and retention efforts for students of the defined population. 6. Represents the interests of the identified student population to internal and external consistencies. 7. May specialize and/or conduct research in areas specific to the population of interest. 8. Plans and directs operational functions and coaches staff. |
| 26193M4A | Directs operations for student programming, facilitating a wide variety of programs and services designed to engage students, promote student learning and development, and foster relationships across the institution and the community. Supervises staff, manages budget. | 1. Directs the student programming development, which may include special events, student organizations, student publications, and student governance structures. 2. Establishes and implements short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures; monitors and evaluates programmatic and operational effectiveness, and effects changes required for improvement. 3. Develops and manages annual budgets for the organization and performs periodic cost and productivity analyses. 4. Advises all phases of student organizations and government; meets with individual students and student organizations for problem solving, counseling, mediating, referrals, and program development. |
| 26194O2A | Assists in the successful maintenance of student records through performing registration functions, supporting daily operations, and communicating with students. | 1. Performs routine registration functions such as: reviewing prerequisite requirements; verifying course, lab, and additional student fees; processing class additions, cancellations, and drops/withdrawals to ensure an effective and efficient process for students. 2. Maintains accurate student records and information within the student information system 3.Supports UM students and the Registrar as an informational resource 4. Maintains confidential information and upholds UM and Registrar policies regarding confidential and sensitive information, executing discretion on a daily basis |
| 26194P1A | Provides process-related direction for the use and maintenance of enrollment and student records information systems, recommending process improvements and supervising processing staff to ensure high quality delivery of student registration services. | 1. Assists in the development and implementation of operating policies and procedures for enrollment, student records, and the student information system. 2. Assists in the development of enrollment and student records-focused strategic planning initiatives and objectives. 3. Serves as the liaison among institutional stakeholder groups providing registration information and representing the interests of the unit. |
| 26194M2A | Assists in the efficient management of student records, course registration processes, academic scheduling, compliance, and various administrative functions. | 1. Specializes in policies, procedures, and practices of the program area assigned. Maintains best practices in accordance with industry standards and guidelines. 2. Interprets, and applies regulations, procedures, and policies in accordance with university, state, and federal regulations and governance. 3. Analyzes, researches, and defines complex organizational policy or procedural problems, collects, and evaluates data, draws valid conclusions, and assess consequences of various alternative courses of action. Presents findings to university leadership. 4. Provides recommendations for improvements that remove administrative barriers and support student engagement throughout the university. Audit processes and procedures as well as operational functions and assess for consistency and effectiveness. 5. Conducts training and evaluates quality control of work performed and the integrity of data maintained under the stewardship of the department. 6. Provides leadership, participates in strategic planning, directs operational functions, coaches staff, and assists with hiring and professional development of staff under assigned areas. 7. Assist with planning, coordination, and implementation of projects. Coordinate timelines, deadlines, work distribution, and monitors progress toward completion of assignments. 8. Advocates for the needs of the individual student, and groups of students, to university administrators, faculty, and staff. |
| 26194M3A | Determines departmental strategic goals or assists in determining University-wide goals. Develops tracking metrics, determines staffing, and provides professional development opportunities for staff to ensure students receive quality academic services. Fosters student success and advises students on university policies, procedures, program and degree requirements. | 1. Develops strategic planning initiatives and unit objectives to ensure appropriate use of financial, administrative, staffing resources, and alignment with the strategic plan. 2. Guides the development of enrollment and student record, as well as student information system operating policies and procedures to comply with regulations, institutional policies, and unit objectives. 3. Determines personnel resource allocation. 4. Serves as the liaison among institutional stakeholder groups providing registration information and representing the interests of the unit. 5. Evaluates unit effectiveness and provides recommendations for improvement. |
| 10102P1B | Performs and oversees various administrative functions within a department including but not limited to; Office facilities and equipment management. Administer or support accounting processes. Support HR activities, database / system administration task. | 1. Plans and coordinates office-wide facilities maintenance, space planning, moves, equipment installations, and other events or projects with internal and external stakeholders. 2. Monitors inventory and places orders for office equipment, supplies, or provisions. 3. Manages or administers accounting processes including budgeting, invoice processing, employee expense reports, reimbursements, petty cash, and time tracking. 4. May support HR activities or initiatives with employee onboarding and interview coordination, and training. 5. Performs company database or system administration tasks, including data input, reporting, user support, and upgrades. 6. Resolves day-to-day problems and coordinates with stakeholders to obtain solutions |
| 16202M3B | Manages the daily operations of the Inn at Ole Miss to provide housing, conference facilities, and food/beverage service for alumni, University guests, parents, and other visitors. The incumbent manages and forecasts budgets; directs the maintenance and upkeep, and oversees the scheduling and coordination of events. | 1. Manages the daily operations of the Inn at Ole Miss. 2. Provides guidance and supervision to support staff. 3. Manages and forecasts budgets. 4. Directs the maintenance and upkeep of Alumni Center facilities and The Inn at Ole Miss. |
| 14129M3B | Directs development program strategy, goals, and activities, cultivates donor relationships, develops and oversees execution of development events, and supervises unit staff, in support of achieving institutional development goals. | 1. Develops, plans and directs staff implementation of a development strategy for a college, program, or organization, including individual and institutional giving, donor engagement and stewardship, and donor events, volunteer committees and activities, and operating policies and procedures and ensures alignment with strategic initiatives and objectives. 2. Monitors communications and branding materials prior to distribution, alumni solicitations and donor records and information systems. 3. Directs the development of program focused strategic planning initiatives and objectives. 4. Evaluates existing strategies and program effectiveness, identifies opportunities for improvement and makes recommendations to unit leadership for enhancements. 5. Serves as the subject matter expert to unit leadership regarding unit operations and functions. 6. Leads staff in planning and implementing of long- and short-term strategies. 7. Solicits major and principal gifts across multiple schools and units |
| 15132P2a | Prepares curriculum, facilitates classroom programs, and assesses student progress to ensure safety and foster an environment of learning and development. | 1. Plans and facilitates classroom programming and coordinates daily classroom activities for an early childhood education facility according to established curriculums. 2. Maintains the safety and physical well-being of children in a designated classroom. 3. Evaluates individualized and developmental educational plans for children in collaboration with other stakeholders, as needed. 4. Maintains and documents effective communication with internal and external stakeholders to relay pertinent information and provide updates of child activities per established guidelines and regulations. 5. Manage and provide guidance to teaching assistants who assist in the delivery of content and student support. |
| 16136P2a | Manages the day-to-day operations of a facility based on established policies and procedures. | 1. Organizes and schedules facilities maintenance and ensures completion. 2. Ensures staff and facilities users adhere to organizational policies and procedures. 3. Supports the development of departmental strategic plans and budgets. |
| 19121M3a | Manages the implementation of compensation, market, and titling analysis for the institution. | 1. Manage the daily activities of the department and provides guidance, as a subject matter expert, on the administration of the compensation program . 2. Advises institutional and unit leadership on compensation and titling best practices. 3. Identifies, develops and facilitates unit staff training opportunities. |
| 21161P2A | Administers and reviews all contracts in order to ensure consistency and compliance with University and IHL policies and procedures. | 1. Reviews all contracts from a business perspective. 2. Verifies contract financial projections analyses. 3. Ensures compliance with UM policies and procedures. 4. Conducts contract activity and/or assessment of required deviations from established norm. 5. Develops negotiation strategies and standards for contracts. |
| 21161P4B | Manages and oversees the University’s contract process and systems in order to ensure compliance with federal and state law, University policies and procedures, and IHL requirements. | 1. Manages and oversees the University’s contract process and systems. 2. Assists in implementing new contracts policies and processes 3. Draft and manage university contract templates 4. Reviews and revises basic to more moderately complex university contracts, develops and enhances contract templates. 5. Effectively communicate the University’s contract policy and process requirements to our internal business partners 6. Provides training to colleagues across the University, and coordinates with cross-functional stakeholders. |
| 26137P1a | Counsels students on the financial aid process, evaluates and verifies applications, and assists with reporting as needed to facilitate the awarding of financial aid to qualifying students. | 1. Analyzes and evaluates financial circumstances for students and families and provides advice and counsel regarding available financial aid opportunities, eligibility, requirements, and the application process. 2. Awards student aid based on independent assessment of student’s eligibility needs and interprets/modifies computer generated award packages as needed. 3. Counsels’ students on matters concerning maintenance of academic eligibility for student aid. 4. Serves as liaison with state, federal, and other financial aid agencies; keeps abreast of student assistance opportunities and program regulations. 5. Conducts workshops and/or presentations to students, parents, and/or other interested parties on financial aid policy and procedural issues. 6. Participates in committee readings for scholarship selection and academic progress appeals. |
| 26193P2B | Connects students to a variety of academic, professional, and personal support services to enhance their academic skills and increase retention and graduation rates. | 1. Provides general guidance to students who need help navigating university resources such as academic support services, mentoring and career counseling programs, mental and physical health care services, and financial management services. 2. Supports facilitation of student orientations, workshops, and programs on the areas listed above. 3. May support student programs designed for targeted student populations, such as first-year students, transfer students, first-generation college students, and/or low-income college students. 4. Creates and distributes communications to targeted student audiences under general supervision. 5. Updates and maintains confidential student records. |
| 10102P2A | Provides programmatic and administrative support to multiple senior executives, including research, report preparation and presentation, complex calendar management, and correspondence management. Serves as a primary point of contact and liaison for internal and external stakeholders. Exercises judgment and discretion in performance of work in consultation with the Executive. | 1. Proactively manage the calendars of multiple senior administrators. 2. Screen, prioritize, and manage all incoming communications, including calls, emails, and correspondence, ensuring timely responses and appropriate delegation to the respective administrators. 3. Prepare and review a wide range of documents, such as reports, presentations, policies, and strategic plans, ensuring accuracy, clarity, and alignment with senior administrator's views. 4. Conduct in-depth research, gather data, and compile comprehensive reports, summaries, and analysis to support the decision-making processes of the senior administrators. 5. Organize and coordinate high-level meetings, conferences, and events involving multiple senior administrators and external stakeholders. 6. Serve as a liaison for internal and external stakeholders. |
| 10102M2A | Supervises the operations of a department within the organization. Supervises department staff, monitors budget, implements strategic priorities, and prepares reports for management. | 1. Supervise the day-to-day operations of the unit, ensuring that all staff are working effectively and efficiently to meet departmental goals and objectives. 2. Develop and implement operational policies, procedures, and guidelines to ensure compliance with university policies, regulations, and legal requirements. 3. Oversee the coordination of student worker and/or temporary employee assignments, including recruitment, hiring, training, and scheduling. Coordinate with other departments and stakeholders to ensure smooth and efficient functioning of the unit, including managing relationships with vendors, service providers, and other external partners. 4. Monitor and analyze performance metrics to identify areas for improvement, and develop and implement plans to address any operational inefficiencies or bottlenecks. 5. Manage and monitor the unit's budget, including tracking expenses, preparing reports, and working with relevant stakeholders to ensure financial accountability and sustainability. |
| 12191P1A | Provides immediate health care and rehabilitative care for assigned athletes | 1. Provides immediate health care and rehabilitative care to athletes. 2. Provides prevention, treatment, and rehabilitation for athletic injuries. 3. Maintains inventory of supplies and equipment. 4. Assists in organizing and administrating the training facility 5. Provides tactical supervision to graduate or student assistants 6. Maintains records of athletic injuries, illnesses, and treatments and maintains medical files on assigned athlete. |
| 12191P2A | Provides athletic training services to student athletes for one or more sport teams and assists in the daily operation of the training facilities. Provides supervision and guidance to other athletic trainers, graduate assistants and/or student assistant athletic trainers. | 1. Provides immediate health care and rehabilitative care to athletes. 2. Provides prevention, treatment, and rehabilitation for athletic injuries. 3. Maintains inventory of supplies and equipment. 4. Assists in organizing and administrating the training facility 5. Provides tactical supervision to graduate or student assistants 6. Maintains records of athletic injuries, illnesses, and treatments and maintains medical files on assigned athlete. 7. Provides guidance to athletic trainers, graduate assistants, and student employees. 8. Assists in preparing purchase requests, purchase orders, and receiving reports |
| 13200M3a | Manages and translates the brand platform into a website strategy that includes the development, design, and implementation of website design, content, UX/UI; manages and leads a team to execute strategy. | 1.Leads the development of integrated plans for UM's internet presence. 2. Consults and communicates with web content creators across the university to share direction, goals, and insight on site health and web trends. 3. Leads the establishment of internet policies, directions, and standards. 4. Assists with strategic planning of UM's integrated internet resources. 5. Evaluates new standards, technologies and trends, identifying areas of opportunity for future enhancement of web sites. 6. Directs the day-to-day operations, guiding and training department staff. 7. Prioritizes and routes requests for processing according to strategic initiatives and established objectives. |
| 23170M4a | Assists the Chief of Campus Security in planning and directing activities relating to campus security. Plans, develops and oversees a variety of campus security programs, including crime prevention, police personnel training, and criminal investigations. | 1. Assists the police chief with administrative tasks and providing complex support 2. Works with the police chief to develop and implement policies, procedures, and plans 3. Develops and controls budgets 4. Supervises the assignment and scheduling of personnel and operations 5. Taking charge of the department in the absence of the police chief |
| 10102M3a | Manages the daily activities of an organization's operations | 1. Implements company policies, procedures, and initiatives to ensure efficient operations. 2. Monitors performance against operational goals and evaluates and enhances current operational systems. 3. Develops reporting and auditing processes used to analyze operational effectiveness and reviews performance reports from team leaders. 4. Coordinates operations with other functions. |
| 20150M2a | Leads team to support general IT applications development including analysis, programming, and configuration of end user applications and/or systems software | 1. Analyzes detailed business/functional/technical requirements and specifications for the application 2. Codes internally developed applications and/or configuring commercial-off-the-shelf (COTS) applications using programming, scripting, and database languages 3. Supports application testing, deployment, maintenance, and evolution activities by correcting programming errors, responding to scope changes, and coding application enhancements 4. Directs activities of team to support these duties |
| 21112P4a | Plans and performs complex financial, operational, compliance and process audits for compliance with applicable laws and University policies and procedures and participates in setting and directing strategy for the unit. Serves as senior team lead on assigned projects under limited supervision and reviews audit-related work of staff auditors. | 1. Conducts complex financial, operational, compliance and process audits and assignments including assessing risks; evaluating internal control design and effectiveness; developing and executing risk-based audit programs, work plans, resource budgets; and performing fieldwork, testing, and data analysis. 2. Prepares work papers with a high level of technical accuracy, grammatical accuracy and structure in accordance with Institute of Internal Auditors (IIA) standards. 3. Supervises audits; assigns project tasks to staff auditors who perform analysis, critiques, and evaluations of the audit areas; and resolves routine questions or problems, referring more complex issues to higher level. 4. Reviews documentation, results and conclusions of tasks performed by staff auditors ensuring the success and professional standards of the assignment, and the on-going professional development of the individuals involved. 5. Prepares audit reports, including recommendations for improved business processes and internal controls in accordance with Institute of Internal Auditors (IIA) standards. 6. Manages multiple assignments concurrently while ensuring assignments are completed within budgeted time and due dates. 7. In collaboration with executive, sets and directs unit and audit strategy for the University |
| 19147M2B | Supervises the designing and implementation of internal communication programs within an organization. | 2. Prepares work papers with a high level of technical accuracy, grammatical accuracy and structure in accordance with Institute of Internal Auditors (IIA) standards. |
| 14129M4a | Responsible for one or several areas of fundraising within development, which may be defined in the position title. Second in command to Chief Development Officer | 3. Supervises audits; assigns project tasks to staff auditors who perform analysis, critiques, and evaluations of the audit areas; and resolves routine questions or problems, referring more complex issues to higher level. |
| 19147P1A | Perform administrative and clerical tasks for HR department. Serves as first point of contact for employees on various HR policies, pracrices, and procedures. | 4. Reviews documentation, results and conclusions of tasks performed by staff auditors ensuring the success and professional standards of the assignment, and the on-going professional development of the individuals involved. |
| 26103P3a | Developing and managing the college's recruitment plan, including designing and implementing initiatives, leading teams at events, and marketing the school to potential students | 5. Prepares audit reports, including recommendations for improved business processes and internal controls in accordance with Institute of Internal Auditors (IIA) standards. |
| 14129P4a | Sets strategy and directs activities to raise funds or otherwise solicit and gather monetary donations or other gifts for an organization | 6. Manages multiple assignments concurrently while ensuring assignments are completed within budgeted time and due dates. |
| 14129P2C | Implements and administers a comprehensive, centralized program designed to ensure that donors are properly stewarded and informed in all aspects of donor relations | 7. In collaboration with executive, sets and directs unit and audit strategy for the University |
| 16123P2B | Collaborates to oversee the design and construction of infrastructure projects including roads, bridges, waterways, sewage treatment plants, et al. | 1. Assists in planning and designing building and infrastructure projects such as airports, bridges, channels, dams, railroads, or roads. 2. Collaborates to analyze the design effectiveness and structural reliability of major projects including assessing and testing materials. 3. Performs the necessary data collection and calculations in areas such as traffic forecasting, soil capacity, groundwater analysis, and structure design. 4. May also assist in inspecting aging infrastructure or overseeing improvement projects. |
| 16123P3D | Responsible for overseeing the design and construction of infrastructure projects including roads, bridges, waterways, sewage treatment plants, et al. | 1. Chief in the planning and design of building and infrastructure projects such as airports, bridges, channels, dams, railroads, or roads. 2. Analyzes the design effectiveness and structural reliability of major projects including assessing and testing materials. 3. Performs the necessary data collection and calculations in areas such as traffic forecasting, soil capacity, groundwater analysis, and structure design. 4. Estimates costs including personnel and material needs, prepares proposals, and establishes completion dates. 5. May also assist in inspecting aging infrastructure or overseeing improvement projects. |
| 13166P1B | A professional who captures moments on film and uses images to convey stories. | 1. Uses photographic and video equipment to capture a subject, place, or event. 2. Understands and adheres to photography/videography guidelines and standards. 3. Has thorough knowledge and experience with concepts like composition, lighting, and balance. 4. Helps sift through content to identify valuable photos or videos. 5. May stage subjects or areas for capture and may work directly with clients. |
| 10102O1B | Assists in the performance of administrative duties to support the development, coordination, or operation of a program, project, or University department | 1. Performs research on a specific topic, compiles data, and creates reports detailing findings 2. Proofreads and/or edits publications, marketing materials, reports, and other related documents 3. Performs career specific duties under the direct supervision of an assigned mentor |
| 26194M3B | Manages one or multiple segments of the registrations and records programs. Has responsibilities of registration, classroom assignment, commencement, and maintenance of student records | 1. Manages daily operation of the Registrar's Office and has oversight for computer applications that organize, store and analyze data. 2. Assists in the development of and administers policies and procedures. 3. Advises students and parents about the Institution's regulations |
| 26137P2a | Provides personal and financial aid application counseling to students and parents. | 1. Assists in the administration of the financial aid program. 2. Makes decisions to award funds to students eligible for scholarships, grants, and college work-study. 3. Responsible for auditing and reconciling financial aid accounts and packaging financial aid awards. |
| 16202O1a | Responsible for greeting guests in an efficient and courteous manner. Serves as first point of contact for the guests and checks them in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services. | 1. Interacts with the customers to ensure guest check-in, check-out, and billing are carried out efficiently. 2. Answers questions about the facility's policies and services. 3. Makes advance reservations and handles special requests. 4. Issues invoices and collects room fees. 5. Handles or appropriately escalates customer service issues. 6. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed |
| 16202M1a | Ensures hotel reception area is professionally maintained by greeting guests and tending to their questions and complaints. Manages the booking and appointment schedules and oversees other front desk staff. | 1. Manages front desk staff and ensures quality customer service. 2. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. 3. Ensures check-in, check-out, and billing processes are performed competently and in accordance with organizational policies and procedures. 4. Responds to and resolves guest complaints and concerns. |
| 16202O2a | Responsible for overseeing front desk duties during the night shift. Their duties include helping guests check-in or check out, reviewing guest payments and other details from the day shift to ensure guests provided payment for their stay or any additional requests and acting as a point of communication for customer needs. | 1. Oversees and coordinates front office operations during the hotel overnight shift. 2. Reconciles all hotel cashier transactions, ensures the accuracy of folio billing, posts revenue to appropriate accounts, and compiles various management reports. 3. Checks guests in and out, answers front desk telephone and resolves guest service and billing issues as needed. |
| 16202P1a | Responsible for promoting and selling hotel accommodations, services, and event spaces to potential clients and groups. | 1. Administers sales promotion campaigns that promote products and support the marketing and branding strategy of the organization. 2. Assists in researching, evaluating and recommending tactics that enhance the market positioning of the organization's products or services. 3. Works to create and convey brand messages to improve brand awareness and perception. |
| 16202M3a | Supports the General Manager in all aspects of hotel operations to ensure an exceptional guest experience. Assists in managing staff, budgets, and special events while maintaining a high level of customer satisfaction. | 1. Oversees daily activities on the hotel property including front desk operations, reservations, and concierge and customer services. 2. Remains on-site and on-call to respond to issues, security threats, or hotel emergencies. 3. Responsible for operational efficiency, profitability and customer satisfaction. 4. Oversees property maintenance function. 5. Manages subordinate staff in the day-to-day performance of their jobs. |
| 16202M4a | Oversees the daily operations of a hotel, ensuring efficient management and providing strategic direction | 1. Manages all aspects of the hotel property including operations, staffing, and customer satisfaction. 2. Responsible for maximizing operational efficiency and profitability. 3. Monitors all operating costs, budgets, and forecasts. 4. Oversees property maintenance and appearances. 5. Oversees all Hotel staff. 6. Provides input on strategic decisions regarding all operational aspects of hotel |
| 10102P4a | Responsible for strategy and planning to align business operations with the Provost's mission and goals. | 1. Researches and analyzes industry and competitive trends to identify emerging market opportunities and strategic areas of interest. 2. Identifies and prioritizes product and service improvement opportunities and creates plans for implementation. 3. Develops complex forecasting models, budgets, resource allocation and plans for projects. 4. Utilizes comprehensive knowledge of company's internal operations to develop forward-looking focus for business. |
| 10102P4B | Directs and coordinates athletics landscaping, gardening, groundskeeping, and tree pruning to ensure completion of grounds work assignments; may assist in planning and implementing landscaping projects. | 1. Oversees the supervisors and day to day operations for the athletics grounds department 2. Plans and directs the day-to-day operational activities of entire athletics groundskeeping staff/supervisors. 2. Schedules and monitors supervisors. 3. Oversees organizing the layout of planting sites, plant and material selection, research and evaluate new materials and equipment. 4. Oversees installations, propagations, and maintenance for the health of new and existing plants and landscape using a variety of vehicles and equipment. 5. Oversees and collaborates in the planning of football gameday clean up. |
| 12110P2a | Directs the footbal team's equipment operations including laundering, repairs, and regular service of football equipment. | 1. Issues, delivers, and retrieves equipment and protective clothing for football; 2. Recommends changes in policies and procedures regarding distribution of football equipment 3. Prepares equipment and clothing for travel and home games 4. Monitors budget balances and advises coaching staff |
| 12109P1a | Reviews security standards and risk assessment results for athletics programs | 1. Creates action plans to address compliance issues within athletics 2. Monitors compliance issues within athletics, and elevates exceptions to the standard for resolution. |
| 12118P2B | Responsible for the coordination, supervision, evaluation, performance and day-to-day operations of the Spirit Team | 1. Provide technical training and expertise in skill development and protocols 2. Lead strategy for all aspects of Spirit program 3. Maintain a risk-free environment in practices, game-day settings, and competition events. 4. Explain and enforce safety rules and regulations |
| 12187M4B | Oversees sports nutrition education and counseling services for athletics. Leads the planning, development, and implementation of the sports nutrition program and provides guidance, counseling, and nutrition assessment to student athletes or coaches. | 1. Directs sports nutrition education services for student athletes. 2. Provides nutrition assessment and counseling for student athletes and coaches. 3. Develops and manages assigned budget. 4. Provides supervision and guidance for sports nutrition staff. 5. Collaborates with members of the athletic medical team to effectively treat student athletes. 6. Develops and implements nutritional policies and procedures. |
| 16136P3a | Manages the day-to-day operations of a large facility and helps to establish facility policies and procedures. | 1. Organizes and schedules facilities maintenance and ensures completion. 2.Collaborates with executive to set organizational policies and procedures and ensures staff adherence. 3. Collaborates with executive to develop departmental strategic plans and budgets. |
| 20152M2C | Directs a team to administer and maintain the University's SAP landscape | 1. Directs the administration, maintenance, and infrastructure of the university’s SAP landscape. 2. Plans, installs and monitors all SAP support packages and upgrades. 3. Ultimately resopnsible for SAP system security. 4. Directs basis administration staff to propertly maintain SAP landscape |
| 20152P4A | Responsible for the architectural design, development, and deployment of an organization's overall IT systems | 1. Designs, configures, operates, and maintains computer and networking systems. 2. Analyzes processes and outcomes to recommend IT systems and components that meet business, department, or team goals. 3. Collaborates with clients and IT professionals to implement organizational systems, oversee testing, and suggest ways to improve functionality |
| 15108M3A | Collaborates with faculty and other instructional staff to plan and develop approaches to evaluate the effectiveness of programming and student outcomes through evidence-based analysis techniques. | 1. Advances best practices in assessment and institutional effectiveness. 2. Promotes and contributes to the research and practice of assessment and institutional effectiveness. 3. Plans, designs and conducts educational workshops for faculty and other instructional staff. 4. Supervises and directs the activities of institutional effectiveness staff. |
| 15108P2B | Ensures day-to day collaboration with faculty and other instructional staff to plan and develop approaches to evaluate the effectiveness of programming and student outcomes through evidence-based analysis techniques. | 1. Ensures standards for assessment quality are adopted. 2. Oversees the plan, design and delivery of professional development/educational workshops for faculty and other instructional staff. 3. Plans, designs and conducts educational workshops for faculty and other instructional staff. 4. Supervises and coordinates the activities of education assessment staff. 5. Prepares, interprets, communicates assessment findings to advance teaching and learning practices |
| 20150P2C | Responsible for the specific school, college or department technical strategy, implementation, and management of the web platform. | 1. Develops and provides maintenance of the School, College or Departments Web site. 2. Provides guidance in the selection and implementation of Web tools and resolution of performance issues. 3. Monitors Web site use and trends. |
| 21161P2B | Provides legal assistance to and performs legal research for state and government agencies. | 1. Manages and maintains a good working relationship with institutional clients and public sector constituents by leveraging exemplary legal writing, research, and analytical skills to provide legal research, analysis, and training to these constituents. 2. Effectively manages multiple legal research, writing and training projects with competing and overlapping deadlines. 3. Assists in the preparation and delivery of trainings for institutional and public sector constituents and affiliated entities to provide general legal research, analysis, writing, and training. 4. Provides direct policy making research, analysis, and training on matters of substantial magnitude related to constituents. |
| 19146P3A | Performs human resources activities in the areas of recruitment, classification, payroll and benefits. Provides services as a resource contact disseminating information on rules, regulations, procedures, and statutes. | 1. Provides human resources consultation and support to a designated business unit to define and execute HR strategies that enable accomplishment of business objectives. 2. Develops workforce plans and an understanding of external customer trends and issues in the industry that could potentially impact business. 3. Leads organizational assessment that converts strategies into result-driven actions. 4. Utilizes knowledge of various human resources functions to provide tactical support to line managers. 5. Acts as liaison with other HR functions. 6. Provides change management leadership as needed |
| 16136M2B | Manages staff and provides guidance for the day-to-day operations of a facility based on established policies and procedures for Mechanical Services Groups. | 1. Manages staff and provides guidance for maintenance on facilities for Mechancial Services groups. 2. Ensures staff and facilities users adhere to organizational policies and procedures. 3. Collaborate with leadership on the budgeting for facilities needs. |
| 16184M3B | Plans and manages the general health, safety, and loss control policies and procedures for a specific unit or organization | 1. Plans and manages the general health, safety, and loss control policies and procedures of the organization. 2. Monitors and evaluates the workplace to ensure compliance with governmental regulatory agencies. 3. Designs and directs safety training programs to reduce accidents, occupational illnesses, and exposure to long-term health hazards. 4. Develops worker plans and policies for new employee safety orientation including skill training, emergency preparedness, proper job instruction, hazardous material disposal procedures, and the use of protective equipment. Studies, identifies, and reports causes of past accidents and develops recommendations and follow-up to prevent accident recurrences. 5. Performs inspections and audits of facilities, equipment and processes recommending corrections or additional precautions to ensure compliance to established regulations |
Links to helpful Webpages
View2022 Compensation Structure
View2022 Project Participants and Engagement Opportunities
Updated 9/19/2024